Public Service Center
105 reviews
August 28
I wanted to make a document for my daughter, a high-speed one, I also paid 5,500 tenge state duty. They said it would be quiet tomorrow. We arrived after lunch and our document is not ready. I turned to the authorities, they did it in front of me and not in a day! It's terrible. Why did I pay to not sit and wait. Since there is an infant. Here's another thing, they say their base is slowing down in the morning. And we waited until evening. How can you do that?! Every time I approached all the managers and asked if we were included in the database. What a shame. I didn't swear at anyone, I didn't raise my voice. Knowing about their joint, they did not approach us and were even interested. How can you not work like this? Being disrespectful is a disgrace to all employees.
If there are organizations that counteract and dissociate such institutions???
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November 8
It all depends on luck and the Internet..the base will work, everything will be done quickly, no, you will walk for a week
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July 3
Disgusting service
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August 28, 2019
The password on the EDS was lost, very well served, politely and quickly. In general, the level of service in the PSC is at a high level. Everything pleases the people, much has been simplified. Thanks!!!
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August 30, 2019
There are a lot of people all the time. The staff got into my situation with two kids while one mister would make a photocopy of the documents, they took me out of turn, but the women (men missed and kept silent) made a scandal (I was served in 5 minutes).. It is a pity for the degradation of these women.. the PSC staff drove like my newborn daughter and 1.5 year old son were naughty and crying, so they decided to serve them quickly, for which thank them
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5
October 20, 2020
Quickly, clearly and without waiting in line, very polite employees. I have a passport and a certificate, accelerated. Quickly, I already took it the next day.
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1
May 3, 2020
I don't know about the others, but they served me there normally, politely, but they work slowly in line and I had to sit.
We are fine, but there are also elderly people among us, we must take everything into account
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5
2
July 18, 2019
There are constant failures in the system (they can't get/ print a certificate for 20 minutes), queues are uncontrolled, a terrible place, half of the vending machines with drinks / snacks do not work.
There is always congestion in the parking lot just because there are no controllers there
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3
October 22, 2019
I like the PSC exactly where Kazhi Mukana is! There are a lot of employees there, and the queue passes quickly, and in other places where the PSC is very, crowded, stuffy. And the workers are not very good.....
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3
1
September 2, 2019
The crowd who doesn't know where, there's only a queue, a queue, you can't take one paper in an hour as I arrived here for an hour and a half, we can't take a certificate there, come here, go stupid workers serve one person for a long time like the animated film "Zveropolis" sloths are the same
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3
December 25, 2019
The level of consultants has dropped...
Three different consultants gave completely different consultations on the same issue...
I have not met with this before, they worked better.
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3
1
September 21, 2020
The staff did not accept the documents for the change of permanent residence, they said that they were not doing this. They just didn't know it, including the bosses
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1
July 16, 2019
A bunch of completely unprofessional employees. If you come to solve a trivial issue, at best you will lose a day in the queue. If you want to see how not to work, come and draw conclusions.
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3
1
February 27, 2020
There is nothing to say, everything is as in the best traditions of the PSC. Slow service, long queues, last time I sat there for 2 hours:(
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1
1
June 17, 2019
I can say that customer service is very low, coupons are not issued, there is a live queue and there are no places where you can sit down and wait. This is not a government institution at all, but a bazaar.
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4
July 29, 2019
the constant queues are very annoying.If only they had made an electronic reference book for half of it, and so on. So that people don't stand in line for help and so on.
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3
1
January 31, 2020
the staff are rude, they should be treated politely for some reason, their base is always not working in the morning, you come in the evening, you leave
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1
1
September 28, 2019
Not very good service. There is always a queue. It is not possible to get what people need in 30 minutes. You have to wait 3-4 hours
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3
1
July 5, 2019
It is very terrible, the workers are very rude and work slowly. When customers come, they talk to each other or on the phone, just get up and leave
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3
December 19, 2019
Because it became faster and more convenient for everyone, every time we go there according to the documents
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3
1
March 26, 2020
Long queues, a lot of people can queue from 1 hour to 4 hours.
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June 15, 2019
Excellent service. Even with a large number of people, the queue passes quickly
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3
1
October 6, 2019
I was doing a foreign passport , I was given a number .I waited for 1.5 hours and at 18:00 they said that the migrant does not serve . It's a shame that we waited 1.5 hours.
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3
December 9, 2019
As always, the queue is unbearable. But thanks to the staff, they work for the benefit of the citizens of our City.
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3
January 14, 2020
Quickly, and most importantly, there are places where you can wait 5 minutes.
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4
1
March 13, 2020
The big PSC of the Abai district. Almost in the center of Shymkent city
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6
1
April 12, 2020
Polite staff. Only in summer it is stuffy and there are not enough air conditioners
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7
1
October 26, 2020
Employees say contradictory theses. Not back
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1
February 7, 2020
It's terrible, the staff are rude, the service is below the level, the queues are kilometers long.
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2
2
February 8, 2020
It's just terrible, the program is hanging in the cashier of Kazpost, I waited an hour and a half until they gave me a check
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7
January 17, 2020
Huge, uncontrolled queues, employees who do not know their responsibilities
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3
October 14, 2019
Well done. They serve and explain well, without nerves and are accessible
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3
February 10, 2019
The average service, literally I was there, the cashier of the Kazpost department is either new or bad knows her business
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3
1
February 5, 2020
Everything was made happy . Self-service, everything is difficult. You've been waiting in line for a long time.
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8
April 12, 2020
The usual administrative complex is falling into disrepair.
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5
1
July 4, 2018
When requesting the restoration of the birth certificate, the PSC staff could not find the address of the registry office of the Mugalzhar district of the Aktobe region.
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3
1
January 18, 2020
The service is good, but slow, there are a lot of people
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3
1
January 17, 2020
The service is generally zero, as well as the workers, just to kill time
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4
October 3, 2019
Constant queues, weak staff, it is always dirty and there is an unpleasant smell!
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3
April 23, 2019
The halls are conveniently divided. not to say that it is fast, but the service is not bad
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2
4
August 23, 2019
The bureaucracy is still there. The staff is very rude. The boss should be fired.
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3
May 13, 2022
Super
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January 15, 2020
There is a mess, of course, but lately it has been more tolerable.
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2
March 14, 2020
Very good, just easy to walk)
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5
2
December 25, 2019
Disgusting place, terrible staff and organization.
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2
2
December 1, 2019
Everyone takes turns having a good attitude to the mood!
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3
2
March 18, 2020
The staff served perfectly
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5
3
November 26, 2019
They work with a favor
They just can't even give advice
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3
October 21, 2019
Great, well thought out, 👍👍👍
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1
1
April 12, 2020
The service manager is good
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5
3