There is no information desk. There is only one flight board, hanging somewhere in the corner. Announcements about check-in and departures are rarely given and are not legible. People are rushing around the hall, not understanding where to go and what to do
The most disgusting airport I've ever seen in my life. Dirty, smelly, repairs have not been done since the foundation, a disgrace... The program is constantly hanging. Today my mother was flying from Shymkent to Antalya, because of the 1 kg overweight in her hand luggage, a kilogram of chocolates that she was carrying to her grandchildren was taken away. It's a disgrace!!! Fie on you, I wish you to choke on these sweets, insatiable!!! All the staff are complete boors, where did they get them all from? It scares me to think what impression foreigners have of Kazakhstan, after such service at the airport, the Spanish shame is already disgusting from all this! 🤢🤮
in the cafe next to Samsa dream, everything else was somehow not impressed by the airport itself, it's tiny, everyone is sitting on top of each other, and the flight was delayed, I cried
A cozy place, everything is fast and without delays on domestic flights. There are a lot of ATMs in the building, there is a place to eat, there is a coffee shop with decent coffee at the end of the hall
Such a small airport. Everything seems to be OK. There is a waiting room, cleanliness also has a place to be. Comfort is certainly lame. In general, it will do for the Kazakh. But it's a small airport for a megalopolis
I didn't like it. Archaic, outdated look. Unfriendly environment for passengers. The problem is to charge the devices. It is not adapted for the reception of a large passenger traffic. From the past time.
Small, noisy, somehow disorderly. Huge queues to the toilet. Check-in for the flight to Astana was carried out at several counters. People were running between them. It's not organized. After all, the city is a million people, I would like to be more civilized.
For such a cool city, the airport is just terrible. Some bus stations in the villages are really better. The toilets are uncomfortable and dirty. The luggage belt moves so slowly that you can fall asleep, wake up, and it's still without your suitcase.
We are waiting for a new terminal
We need to open a new one urgently. It looks like a BUS station. But definitely not the airport.... sorry
According to Residents, a new one will open soon.
The beauty is all on the Street, greenery, flowers... very beautiful!
The girl in the help desk is tactless, answered rudely. This is a service area and airport employees should treat passengers politely and serve at a high level. Accurately and clearly answer questions
It's not very good, but I hope it will get better soon. !
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Жанна Абилова
Level 9 Local Expert
February 29, 2024
It 's dirty . It 's cramped . There is no air , a terrible atmosphere in the waiting room before departure . . Prices in cafes are high for drinks or coffee at 300%. Boarding a plane for a flight to Almaty goes through some kind of cramped corridor to the bus exit on the runway. A terrible place in the city, as if there is no money on the balance of the city budget (there is money !) . To make repairs or build an extension of a new airport building. It 's just that Shymkent officials are irrationally spending public money .
Access to the airport, parking is now convenient, a waiting room, a terminal, very simple compared to the international airports of Almaty and Astana, in fact, a Soviet-style airport
We need to do something urgently with the smell, furniture and equipment at Shymkent airport. It's just indecent in a million-plus city to have such an airport!
It's a small airport for such a big city.
Inconvenient waiting area, lack of shops and other things.
There are always long queues at check-in.
The baggage claim area is working very poorly, the tape is working very slowly.
The service is terrible, people lack a little politeness, especially when there are a lot of people! The airport is small and old, but a new one will be completed very soon, I think it will be much larger in two tiers since the population of this city is growing by leaps and bounds