It is a very small and quiet airport from the outside, everything is comfortable inside, but when you take off, you see how many non-civilian vehicles are next to it. Helicopters, drying and other unknown things.
The airport is old, there are not enough sockets in the waiting areas to charge phones. Our tickets were collected right at the time of boarding the plane. For some reason, not at the airport itself.
The city is big, it's a million people, and the airport is very small. There were sprats in the jar. The price for coffee is above average, we were early in the morning. There is not enough space to wait for the flight. There are only two terminals for baggage and ticket check-in.
I've been to this airport twice. The airport is certainly not the same as in Moscow, but the staff is very good. I'll thank the airport cleaners. They helped me a lot.
The airport is not suitable for such a city, the first impression was as if in a village. But fortunately, a new, beautiful airport worthy of this city is being built nearby. We are waiting!
A very small arrival hall, I had to walk along the runway, which was very surprising. Luggage is not given out quickly. There are taxi drivers with broken-down cars nearby.
For the millionth city of Shymkent, the airport level is very low. It is very cramped, as if it got into the 90s, plastic stalls, dead toilets, there is almost never a place to sit in the waiting room. From the catering, a dubious pie at the entrance and a coffee corner. There are a lot of people crammed into the boarding gate, it's stuffy, there's nothing to breathe and nowhere to sit down.
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Assel Daulbay
Level 6 Local Expert
August 27, 2024
The toilets are clean, but airport workers force you to take boarding passes at the ticket office when you fly to the "Ramp" - the electronic boarding pass is not valid. When you fly "Fly Arystan" the electronic boarding is valid. They asked the airport employees a question during the inspection, they did not receive a full answer, they said "it does not read."
A small airport, but everything takes a long time, baggage is given out for a long time, inspection, border control, passport.control, checking with dogs. This is all for security purposes.
A terrible airport for such a big city! It's old, cramped, and the service is slow. Crowds of people stand in half-hour queues for registration and inspection. Baggage collection is generally practically on the street. No conditions for passengers!!! As the years go by, nothing changes for the better there!!
In a big city, it was not made like that. There is no telechka, it is necessary to be on the side like the capital. The question is not clear. As Astana
The old terminal, I hope its new one will be better)))) Air Astana return direct flights from Astana! There is no business waiting room!!!!!! The drives are small and inconvenient!
Small, cramped, uncomfortable, there are not enough signs, a scoreboard, it's not very pleasant to push around looking for nooks with landings, the counters are small, there are a lot of people, almost at the entrance of a crowd of people, as if in a market on sale
The most terrible airport, if there is a better opportunity not to fly here, a very small one cannot cope with the workload, there are not even enough places, there is only one loader until you wait, hours pass, why won't the akimat take action?in winter, the waiting room is closed, it should freeze outside, it is opened when the plane lands, the dining room feeds expired dishes of not the first freshness
There are no storage rooms, but the staff is very helpful
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Павел
Level 14 Local Expert
February 29, 2024
Small and tidy, everything is in place, the staff is polite. It was a little crowded at the check-in desks, since there are only a few of them, and they are located in some corner, so that the human queue from them went almost to the very entrance to the airport. Nevertheless, this is not a negative experience, but everything else left positive impressions.
A small dirty airport, to be honest, I expected the best, Shymkent seems to be a million-strong city and generally not bad, the roads are good, but the airport disappointed...
In such a big city and such a scary, poor and inconvenient airport. There is nowhere to eat decent food, and not decent at a price like in a restaurant
A small airport, similar to the district one, passengers take their time on the flight, as if they are going to visit, because of this, the plane and for another reason took off an hour later
If it's about the old airport, then it's a tin. It is small, uncomfortable, there is not even coffee, there are much fewer seats for departing passengers. The arrival hall is even smaller, only one flight can be accommodated, and this is sad.