I am from such a big city as Shymkent, I consider this airport too small. When we stood at customs control, the temperature inside the room rose prohibitively, there was nothing to breathe with.
A small regional airport. Clearly not coping with the traffic flow. It's not serious for such a big city. The main disadvantages: traffic jam at the entrance / exit, in a taxi - only economy, but a lot of "touts" in the boarding / disembarkation area, a small terminal and, accordingly, a waiting room, a queue everywhere. Upon arrival, the plane pulls up almost to the entrance, but you are standing in the sun and waiting for a "hot" bus to travel 100 meters, although you can easily walk to the baggage claim on your own. There is no service for VIP passengers. In short, the city needs a modern airport terminal
You just come to the international airport and cry until you cry, but fortunately I saw that a very good airport is being built nearby, I think it will be finished soon and it will be much more pleasant to fly to Shymkent to a new airport
It 's small and I think it 's a little old for a city like Shymkent . The whole of Shymkent is being built , toykhans like palaces are being built , and the airport is not worthy of such a city at all . Give it to a private person and see what kind of airport it will be , better than in Almaty.
It is dirty and cramped with 2-3 flights close to departure time. However, the staff is polite and very respectful to the passengers. For a million-strong city, this airport does not have enough space in the check-in and departure areas.
The airport includes 2 departure zones for domestic flights and one for international flights. There is a medium-sized dining room next to it. Inside the waiting room, you can have a snack and a smoke break.
It is a small airport, there are many checkpoints at passport control, but the queue does not pass very quickly. But everything was forgotten after the employee turned to me - brother! It immediately warmed my heart)
The airport was not impressed. It is very small, one-storey. You can't even tell what an airport is from the street. Upon arrival, after passing through customs, the waiting room for arrivals is very cold. The toilet is small, dirty, and it is difficult to get toilet paper out of the holder. The hand dryers don't work. There is something like a buffet with very expensive prices for coffee, drinks, snacks.
A small airport, but the luggage was unloaded quickly. In general, all the procedures passed quickly enough. There is a place to buy coffee, passport control was passed quickly. There is no Wi-fi.
Shymkent airport is good, you get through everything quickly without any problems.
Scat Airlines is building a new airport that looks great! But of course not without disadvantages: the first minus is nowhere to charge the phone at all))), the second minus is the buses that take you to the plane (the whole cabin stinks of salark buses that travel in the city apparently), you need to buy your own pair of buses (like there is one).
The staff is friendly, Flyaristan,AirAstana, Skat, KazakAir flights seem to be enough and adequate prices can be found)))
The staff does not understand at the registration that the typewritten code at the bottom of the page is not a transcription of the full name. Let's learn the match, gentlemen!!!!
The waiting room is like in the 60s! There is no heating in winter, and in summer it's like in a sauna! The asphalt on the way to the parking lot is full of holes! The information board is only in the departure hall!
Of course, the airport is too small for such a city. Duty free does not work. There is no normal cafe. I hope they will build a new one. And it will correspond to a million-strong city.
Constant flight delays. The airport building is small, it is constantly stuffy both in winter and summer. For such a big city, such a small port is unacceptable.
I left Vnukovo Airport two weeks ago.My score is 5 out of 5.The service is excellent, everyone listened carefully.Everything is on time, I am very happy.thank you.
A very mediocre airport…
There is little room for sitting.
Catering and stalls are working badly.
But the aviation services are coping with their duties perfectly!
I thought nothing would surprise me after Almaty...it turns out that it is possible. The largest city in Kazakhstan, the airport is like a hangar. It's a sad sight. 2 stars only due to a couple of cafes on site and their staff.
Very poor information and transport support. There is a new building, but everything is closed, which you will find out when you have already disembarked from the taxi and you need to return to the old terminal with your luggage. I didn't see the information board, only the direction and flight are indicated above the check-in counters. The queue for registration, the queue at passport control. Regular flight delays.
Even during the day, it is impossible to leave by bus 12, does not walk or walks very rarely. Just a taxi. The Old Town is about 1.5 thousand kilometers away.
Terrible airport. Very small for such a flow of passengers! The scoreboard is not correct! The information is not clear! The plane was closed 30 minutes before departure! We didn't put 8 people on board who registered online! No one was waiting, but just closed the board and that's it! They also say that it's not their fault that we didn't hear! There are people who are inaudible, who focus only on the information that is on the scoreboard!!! It was written that there is a registration, but in fact the landing was even carried out!!!Wake up, please, Airport Chief! Put things in order!
The airport of the city district)))
Therefore, those who fly to international destinations, do not look for all the amenities here)))) moreover, duty-free 🤣
Wi-Fi is not working at the airport (they said it has been more than a month). They said that the reason for many problems is that a new block for the airport is being built...
On domestic flights, as a user of civil airlines, there are often delays or postponements of flight times, which, as a citizen of another country, is not at all comfortable and this is not compensated by the airport
The airport staff is very rude .Too exaggerated personnel
The quality of Service is very poor,
According to the ticket price, there is no obluzhevanie
There is not even a story about cleanliness. Bad
The airport is very small, the bathroom is very dirty, there is no room for mom and baby. And this is important, so as you arrive at least 3-2 hours before departure and you will need to change diapers with your baby, you need to think about it. There is no hot water in the faucet. The flight was at night, it is not possible to buy tea. The scat airline left a disgusting impression. The flight was postponed 3 times, as a result, the flight was delayed for 6 hours.
The airport is normal, but parking is something incomprehensible entry and exit on the one hand, it is inconvenient at all, plus they park as they want, but how they drive in Shymkent is generally a shock, apparently there is no concept of mirrors.
It is a very small airport for such a large city as Shymkent, while flights are carried out to both Turkey and Russia and around the country, as a result of which there are a lot of people inside, not everyone fits
The airport is good, but difficult to understand, in the sense that information monitors do not work, and it takes time to figure out what's what. And so everything is good.
Small, uncomfortable, the flight board resembles a monitor for a home computer. You stand in line at the international flight lounge until it is opened, it is extremely inconvenient.
The airport is very small, on the one hand, it facilitates the passage of various procedures and checks before the flight, but on the other hand, on unbearably hot days, as well as during the arrival and departure of several flights in a row and, accordingly, the pandemonium of passengers, it is impossible to stay inside the airport. But these are just seasonal phenomena.
Such a place! Everything is slow. There is no lounge, people have to stand or sit in a crowded waiting room. Slow border guards, incompetent. Repairs are needed, but clean!
The main good plus is only one, it is a cafe in front of the airport entrance on the left side! There are no more advantages, the airport is very small, there is only one toilet, there is always a queue! I had to go to the VIP and go to the toilet there!
Queues are not monitored, there are no stations selling SIM cards for foreigners. It seemed like a very inconvenient airport. But not everything is bad, polite people