The girl's performance is very low,especially since the staff of Skat are gathered in the same room and talking, the posadochny asked me to take out the coupon, and the curiosity I saw when I went to the exit білмейді️does not even know how to answer correctly
A cozy little terminal. Polite staff at check-in and inspection. Quickly and clearly issued all passengers. Because I work in this field myself. I often fly and can compare the service in the terminals of our country. There is no noise of swearing and commotion on the counters as in Atyrau. A large international terminal is being completed nearby. Very cozy and clean area in front of the entrance. Parking is too small.
If you eat in a sanatorium (Darkhan, Kokterek, etc.), it would be better to go to Kolos where local taxi drivers are standing, because those who stand near the airport ask twice as much. As it is, the airport itself is not big.
The staff service is high, the waiting room is well equipped, the waiting time is clear, the halls are clean, the terminals are functioning, the eurocirculation is made, the service is in English and other languages.
The airport begins with a parking lot for cars, with intensive flights, as a rule, there are no places on it and you have to make circles, when carrying a suitcase to the airport there are steps and sharp transitions everywhere, you constantly have to lift suitcases. The airport staff are polite, welcoming and attentive, and it is pleasant for newly arrived guests.
Very good airport, friendly staff, especially good people in Kazakhstan. It feels like in the USSR, people are friendly, everything is clear everywhere, I flew alone, but managed to sleep for 40 minutes under the supervision of a very pleasant Kazakh woman already at the age, God grant her health and all the best. And in general, the impression of the country is very good.
In general, it is a good airport, everything is quite modern, the staff works well and professionally, the attitude towards visitors is respectful, the airport itself is clean and bright. Luggage is handled well.
If the city plans to develop as a tourist destination, and Shymkent has all the prerequisites for this, then a modern terminal is needed here. The one that exists is the Stone Age - it's cramped, there's nothing to do, some rolls in cellophane bags.
The place is very important, but it is crowded, hot and very inconvenient for people who fly out. Those people who arrive are also not comfortable, there is no waiting room for greeters at all. If it rains or snows, people are waiting for arrivals in the open air.
An ordinary regional airport. It is very small, of course, but the staff are friendly, there is a small water-juice store, it is very dirty on the street in front of the airport, cigarette butts, cans...I take off the stars for this
Salaam to all! I myself come from the South Kazakhstan region. I used to fly much more to Shymkent. The airport is very nice. Adequate staff, there have been cases that really helped. But there have also been situations in which you do not know how to behave. For example, the police come up and say that I was smoking in the wrong place, like the camera fixed it! I say that I do not smoke in my life at all, then they are embarrassed and say that you are flying anyway, can we write an administrative protocol on you, for reporting! I want to cry and laugh! But these are people! And the airport, I repeat, is not very bad, the infrastructure is on the level.
An ordinary airport, there is no point in talking about comfort, there is simply no air conditioning in the waiting room, given the rather high temperature outside. The hall is small. Night flights, for example, to Almaty, it is very uncomfortable to fly with young children.
Not the most comfortable airport.
It is very rare to meet staff at the information desk who can ask a question, there are few seats in the waiting room
It was an airport in 1974, when it was built by the staff of the Shymkent aviation squadron with their own hands. And now it's a DISGRACE TO THE WHOLE OF KAZAKHSTAN!!!!! During the 33 years of independence, they could not build a normal airport in the country's largest city.
This is not an airport, this is a cattle station
A small airport . But, for Shymkent, we need more. They say I'm building a new comfortable airport nearby and much more than that. There is not enough comfort and air conditioning, adequate cafes, there is no exchanger, it is very crowded. The goods in the stores are adequate , as well as at airports , there is a lot of delay on the shelves . When you buy, take a look at the expiration date. And so everything is normal
A small box, an arrivals hall, in general, 3 seats, I'm waiting for the new, old terminal to open, very small, nowhere to sit, nothing to do, for a city with a population of 1 million, it's just a small box, even the museum in Shymkent is bigger than the airport.
The flight is excellent, but not very good))). There are long queues for customs clearance, I hope everything will improve with the launch of the new terminal.
A small airport. It may be good in itself, but customer service services are not working well. For example, they wanted to know when boarding begins, so airport staff generally treat visitors indifferently.
There are always queues, few check-in points, always late. But, in the departure hall, you can eat snacks inexpensively and drink Kazakhstani cognac on the way!
The staff is sincere, they will always help, they will get into the situation, as they say. There is only a plus here.
Ohhhh, a small airport. The relaxation of employees is frustrating. Registration is not on time, people are waiting, but frankly, no one cares. Everything is very slow. And they just chat and nothing happens... and the rest is ok
For a city of national importance, it is a very mediocre airport. We are waiting and hoping for a new terminal. There are all ATMs, BUT there is no CASPI ATM. There is only one coffee in the transit area. Parking is far from the exit, both on arrival and on departure. In short, we are waiting for a new terminal!
Well, he is still far from international class, but at the moment (spring 2024) a new building of the airport building is under construction. The improvement of the airport area is also underway, which in turn will not look bad after the reconstruction. I was at Shymkent airport for the first time and for such a large city, this airport disappointed (for reference, there is more airport in Pavlodar) We are waiting for a new building, let's see what happens
In general, nothing has changed in principle in 30 years. There are not enough seats in the waiting area, the airport itself is not large, the check-in area is not very convenient, it turns out on the aisle when the queue is lined up, it is inconvenient for those passing by. In general, it's not bad, considering that this is the only airport in the city! The staff is nice and polite.
To be honest, I'm a little discouraged by the size, it's too small for an international airport. There are not enough places for everyone at certain times. But here you don't have to worry that you won't make it in time. The airport staff is polite to everyone. I would like to have free Wi-Fi at the airport so that you can call a taxi at a normal price, otherwise it is difficult to find something suitable from night flights, especially for foreigners without a SIM card.
Very friendly staff.I arrived on time and didn't wait much. Clean, tidy, comfortable benches. In summer, the air conditioning is on and the waiting room is very cool.
For international flights, it is very small and not spacious, the construction of waiting rooms leaves much to be desired, there was a case when we walked from the transit zone to the plane.We expect the opening of a new terminal, and with it improved service and quality
Cop doesn't take time at the airport рег Cop will pay off soon, and you will fly on time️ ️ one ☝️ I want to say something profitable Caspian and airport ticket тиімді
Please tell me in which country have you seen that you need to pay to register??? I saw the city of Shymkent in Kazakhstan, if online, then for free. The question is, if there is no money, the person is already old, then what should I do not fly?
The airport. It is simply unacceptable for such a city to have such an airport.
Everything is cramped, uncomfortable and tired.
Fortunately, a new terminal will be opened soon, Shymkent deserves
It's very dirty. On the night of 08/06/2024, it was cold from the air conditioners. My feet are frozen. The toilet stinks, the paper is scattered on the floor, the toilet paper holder is broken. The seat in the waiting room is plastic, hard, anatomically uncomfortable. There are cobwebs on airline statements, and the ceiling is black with dirt.
The airport is small, but everything is absolutely clear. You don't have to think long about where the check-in is, where the departure area is, where the smoking room is. Everything is there and everything works.
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Екатерина Б.
Level 4 Local Expert
September 20, 2024
The city is growing, the airport is too small for passenger traffic, they would rather open a new one, because this is the face of the city.
It is very cramped, God forbid you find yourself in a situation when several planes arrive at once, even at 3 o'clock in the morning. You will stand in line for a border guard stamp for 2-3 hours, in this cramped room, in the stuffiness. everyone is working very slowly, the equipment is all tired. Since the luggage belt is also very small, they throw suitcases in portions, so until this tape is slowly released, you will not see your suitcase. You have gone ahead of the others, but you will have to wait for those who are still queuing at customs to pick up their suitcases.
The staff at the reception periodically makes mistakes in the tickets.
It is normal for a small regional airport. It's disgusting for an international airport, at the level of the last century. Customs control is disgusting.
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A
A.D
Level 16 Local Expert
October 8, 2024
It's a little cramped at the airport..I think it was better before.
Very helpful staff in the transportation department, helped great, kindness and friendliness +)
It is not clear when the new terminal will be opened, but the old one is already outdated specifically!as a resident of the city, it becomes a shame when you meet a person who flew from another city or country!
We were at this airport in connection with a transfer. It was necessary to walk for 6 hours before the next flight, but, imagine, there is no luggage storage at this airport, although the airport is in transit!!! I had to arrange at the mini-store to leave my luggage for a while, and not go to the city with it. And then, we were warned that the shift shift at 12 may be closed, then we will have to wait. This is terrible
I really liked the courtyard in front of the airport, a small and pretty airport. You will definitely find a way out and an entrance, everything is clear. It's nice to come to a city where it's warm)))
We left on 03/02/24 by Aeroflot airline. Due to the clock change, the flight was postponed an hour earlier, there were no notifications about it, and we decided that everything would be on schedule.
In general, we arrived at the airport 10 minutes before the check-in deadline. Thanks to the Aeroflot team and personally to Nikolai (I hope I was not mistaken in the name), they helped with all the difficulties, with problematic luggage, and treated the situation very well. We also got very good seats on the planes (we flew with a transfer).
In general, all airport staff are responsive and friendly! A lot of flights behind my back, I can say that this is a rarity.
With best wishes!
A very small airport for a city of one million people, check-in for flights at one counter in turn for different flights, there are few counters. You will not immediately enter the waiting room until the previous flight departs. If there are several flights in one day, then the waiting room is full.
The airport that needs to be demolished. It has not been able to cope with evening passenger traffic for a long time. Very cramped and stuffy. Uninformative. In general, we are waiting for the opening of a new terminal!
A city with a million people in a fairly rich country should still have a more modern airport. The territory is well maintained. The terminal and the service are so-so