The cozy airport kindly sheltered us for 8 hours after the emergency landing. Modestly, but with taste, as they say.
The friendly staff helped in every possible way.
Thanks
A good airport. Everything is convenient. There are sockets. There is a large free parking lot. The staff is friendly. Of the disadvantages. There is practically no navigation. The bathrooms are not very well maintained.
I really like it, miniature, clean, native, and most importantly, when you return home from a trip, you notice that the entire staff smiles at you and greets you, as if glad to see you back. People smile at each other more often, because a sincere smile is so warming.
There are few places to sit and wait comfortably. The staff is helpful. Clear. The waiting rooms are good. There are cafes. Parking is not guarded. It is light and spacious.
The airport is small, but everything is there. The cafe in the hall is good, the staff is friendly, their dumplings are delicious. There is also an exchanger
The airport is old, you shouldn't expect much from it, but in general everything is fine, even there is a cafe with good pastries on arrival. Departure lounges are not very spacious, old-fashioned, without cafes, only seats.
Excellent, clean airport, not rude, everything went clearly and smoothly, a taxi right at the exit is expensive, I advise you to use aggregators. I am glad that there is a coffee shop
It's a good airport. The waiting time is not long. The staff are friendly and always ready to help. The halls and toilets are very clean. The food is good, the price tag is not particularly high.
Polite and attentive staff, it is clear where to go. On the downside, there are not many shops and cafes. That's how everything else worked out. The halls are clean
Hello, the airport is great! I love him! This is my hometown, my hometown airport, in childhood, in Soviet times, we flew several times a year with our parents all over the Soviet Union! Even then it was cozy and it was a magical place. I haven't been here for several years, and so, this year I flew, I share my impressions! The airport has been renovated, modernized, visually very beautiful, comfortable and cozy, many places to wait, not expensive shops and cafes. The staff is excellent, they advise and suggest how to do it better and cheaper. They are very friendly. The prices are acceptable. On the second floor there are cash desks and cozy sofas for waiting, cafes, toilets on the first and second floors, everything is clean and cozy. Cashiers tell you how to fly to a place cheaper, choose the best option, and do not impose their services. Everyone is polite and friendly. After visiting this airport, only positive emotions remained! And yet, a little hint, tickets from Aktobe and around the world are much cheaper than tickets from Russian cities.
No, of course, this place has its advantages, such as transport accessibility, free Parking, and quite clean. But an unheated clean zone in winter is nonsense, honestly. The condition of the agricultural facilities at the international airport is simply a shame. And the cherry on the cake is the staff - at the reception they say that the electronic boarding gate is normal, after 15 meters, the security service says no, and they don't care).
When I arrived from Alma-Ata to Aktobe, I thought what a modern airport. Now on departure, I think a little differently. The airport does not have enough information facilities. We need placards and information plates. If you are not a regular at this airport, I share my advice. After passing the security check, you need to climb the stairs or take the elevator to the second floor.
The old one is old and old again, it has long been in need of updating according to international standards. We fly and arrive, tickets for domestic flights are expensive
They work very slowly. We flew on vacation for the first time and were dissatisfied with the work of the airport staff. They're slow, they make mistakes, they're rude. It is at the reception that they are rude
Well, what can I say - a provincial small airport, the only thing that pleases is that it has two floors, when the sides are delayed, it helps out, since there is enough space. But when you arrive from abroad, you see an obvious difference 😂 how a good international airport should look like
I want to sincerely thank you for everything you have done for me. Thank you for your advice, kind words, support, understanding, responsiveness and for your desire to help me. I sincerely wish you long years, good health, bright happiness and wonderful moments with your loved ones! Nazima
There is a small parking lot as if there is no free space around, dirty toilets ((( prices as usual are more expensive for everything, luggage was quickly received from the pros, pleasant staff.
The airport is very small, everything is very clean, the staff is friendly, responsive, there are cafes in the waiting room there is enough space. The boarding gate is through the sleeve, the main parking is free and the airport itself is located on the outskirts of the city.
A clean, good airport, but there is a problem with the distribution of the flow of passengers after check-in. It is unclear where to go for domestic flights and where to go for international flights. In the international direction, it is also not entirely clear with the number of gates inside, the escalator did not work, people were walking along the non-working one, there was an elevator and stairs behind another door, not everyone realized, there was not enough scoreboard or voiceover that the exit number had changed. It was a bit more cheerful there last year.
A small airport, long queues. On a domestic flight, I had to stand for about half an hour, since the service was through 1 counter. On the other hand, the employee quickly made the documents and even offered to send the luggage of the transfers herself, which made it possible to have a pleasant time in Astana
I was there once)) it is not immediately clear that this is an airport, how I entered the shopping center, no checks) I was very pleased with the prices, it is cheaper to eat than on any footcourt in Russia
There are huge queues when checking in for charter flights to Turkey or Egypt! The optimized distribution of passengers is not organized. All the counters are empty, but there are queues at two of all the check-in counters, which occupy the entire hall. We stood for the last time for two hours to register! As a result, the flight was delayed because not all people had time to check in. Employees work very slowly and unhurriedly. The airport itself is cozy, small, everything is fine. But it is necessary to organize the work of the staff, to distribute people between the counters in order to eliminate crowding and unnecessary fights between people in the queue. We fly often and have never checked in normally, without frantic queues. Therefore, only two stars! Because the main thing is the comfort of passengers, not the convenience of airport workers.
Conveniently close to the city, respectively, it is inexpensive to pay for a taxi. Checking documents and luggage is a very long process. In general, everything is there, coffee shops, toilets, ATMs.
It's a good airport. Small, compact. They work fast. There are cafes and shops. The center of Aktobe is 10 minutes away by car. Bathrooms can be cleaned more thoroughly. A portrait of Hero of the Soviet Union Aliya Moldagulova hangs at the entrance. I wanted to know more about her feat. But the information is in Kazakh. You can add it in Russian. There is a wonderful ginger tea in the cafe. The taste is incomparable.
A little one! Simple! Duty free.... To put it mildly - an alcohol market! 😂 but we found something to buy there)) There is a currency exchange on the second floor. The course is normal, but you have to be careful. They can hand over torn bills. If you notice, they change it.
Visually, it is a very old airport, but it is very clean and the area around is well maintained. Our plane landed for refueling, there is nothing more to say!
The eternal postponement of flights, queues at check-in, a small waiting room, there are no seats as always, not informative signs, not competent staff, eternal problems, you have to turn to others for not having others!