We recently visited a door store to select the right doors for our apartment. Unfortunately, the experience was extremely disappointing. We spent about 10 minutes in the store, inspecting the assortment, but to our great annoyance, none of the employees came up to us to offer their help or answer questions.
In such an environment, we did not feel welcome as customers. During the selection process, a professional approach and attention to customers are important, but unfortunately this was not the case in this store. Realizing that good service plays a key role in the purchase process, we decided to leave without making a single purchase.
This lack of customer orientation left us with a negative impression. It is a pity that we could not get the necessary information or advice, as doors are an important element of our apartment, and the choice requires a careful approach. We hope that in the future this store will pay more attention to its customers so that other customers do not face similar problems.
The store has a large selection of doors, we were looking for sliding options. We found an interesting single-leaf door, the consultant helped us choose the fittings and explained the installation features. The service is excellent, we were satisfied
Highly qualified staff, kind and helpful. There is a large selection in different price segments. We did everything flawlessly, there were no problems, everything was done in the shortest possible time.