Metropol
144 reviews
December 10, 2023
It 's just awful ! It is not indicated anywhere that the bar in the room is paid! The bar costs almost 24 hours a room! It is written that the reception is 24/7, but upon arrival it turned out that you need to wait until 11 am at the most! And I arrived at 4 in the morning with the children and the sick father and to be settled immediately I paid for another day! At this time, we arrived at the hotel for less than a day and paid for two days! And a bar like in a day ! They said they would pack breakfast with them by agreement, but this also did not happen, referring to the fact that we allegedly did not warn in advance, although everything was discussed that you would leave around one o'clock in the morning! The zero service was very disappointing for this hotel!
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5
September 11, 2023
- it is not clear where such ratings and reviews come from ?
speaking as it is
The "tired" hotel rooms require repair (you can see in the photo), some are better, some are worse.
There is no single standard (namely, in some rooms there is a thick blanket by default, in some there is a thick pillowcase instead - on request, they will fix it, in principle, not a problem)
Breakfasts are ordinary, as everywhere there is nothing special.
The style of ala is "royal" or "Tsigane", someone likes the style from the 90s, someone does not - it's subjective here.
There is also an indoor swimming pool (not large) and a sauna … It would be nice for the owners to make an outdoor one on the roof (the weather in Yerevan allows)
There are no irons in the rooms
The TV signal is of poor quality (in all rooms) - the image is rippling and shaking
The staff is attentive, it is clear that everyone is trying to do their job with a five-plus
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1
1
August 10, 2023
It was great. Comfortable, clean, beautiful. Friendly staff, reasonable price. Great location. And the view from the window is beyond praise!
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1
June 19, 2024
our favorite hotel has been for 10 years ....cleanliness , excellent staff, excellent cuisine ...
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August 1, 2023
Excellent comfortable rooms, courteous staff. Five minutes to the center.A good breakfast. Sauna, swimming pool, massage. I liked everything, thank you very much! They were in July 2023. I recommend
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1
March 21, 2023
An excellent hotel in the price-quality ratio. The staff is very friendly and courteous. Delicious breakfasts. Excellent location, all the sights are within walking distance. I recommend it!
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2
July 28, 2023
An excellent hotel with an interesting design, polite and friendly staff, delicious and varied breakfasts, excellent location. We love you!
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1
June 29, 2024
The rooms are wonderful, but I wanted a view of the city from the window, not the courtyard! Delicious breakfasts! There is a swimming pool
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September 17, 2024
Thank you very much. Everything was at the highest level. Prosperity to you.
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1
June 10, 2024
We really enjoyed just super starting the room cleaning to the restaurant well done, now just for you. 100 points
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1
April 16, 2023
Quite decent . If the bed linen were updated to modern and high-quality, it would be possible to give all 5 stars))) But the very beauty and hospitality of Yerevan outweigh everything towards the positive. Thanks for the reception!!!)))
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2
1
October 11, 2023
Everything is fine, the service is on the level. Clean and cozy. Care is felt in all the little things. Booked in advance through booking. There were no problems
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November 17, 2022
I really liked the hotel.Convenient location - close to the city center, delicious breakfasts, friendly staff, constantly greeting guests with smiles and ready to solve all your problems, all this makes your stay in Yerevan very comfortable and unforgettable.
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3
1
December 24, 2024
It is not possible to sleep on the fifth floor. There is a constant noise of fans or other mechanisms from above.
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July 9, 2024
I liked everything, the staff service, the kitchen on the
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May 26, 2023
A very good hotel, and maybe it is inferior to modern ones, but you will find a family atmosphere, cuisine right here, not far from the airport, very good location.
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November 9, 2023
Cozy and good service. Polite staff, clean, everything works. The sauna and pool are excellent
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July 18, 2023
A cool hotel, rooms in the local style. Excellent and helpful staff. Very convenient location - in the center
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October 24, 2022
Lovely hotel, great location! And that was the end of all the good things in this hotel for me. The reception staff is only trying to cheat, be careful, do not pay anything in advance and check everything before paying. The restaurant is open only until 22:00. If you get to the hotel later than 22:00, then you will have a quest to eat. I don't want to describe all the troubles that happened during the 2 days of staying there. But I wouldn't check into this hotel a second time...
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2
April 24, 2023
The worst hotel and staff I've met at the hotel.
It all started with a reservation, we wrote to the hotel's mail that we would arrive ahead of time and clarified whether it was possible to check in before 12:00 as indicated-we did not wait for a response in a day.Accordingly, employees do not take tubes either.
Arrived-arrived at the hotel at 11:30, at the reception, the stone-faced staff say in one phrase that check-in is only after 13:00, walk wherever you want.Well, OK, they left... upon return, we, a married couple, are settled in a room with separate beds and a boorish young lady, instead of solving this situation, makes a printout and poking at the reservation sheet shows that it was indicated on the website.There are no other rooms, and if we pay for one night and go to another hotel, we will have to pay a fine. I highly do not recommend this hotel, it spoils the whole impression of a vacation
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1
1
July 19, 2023
I booked a room specifically because of the balcony, but it was not in the room (I chose between two hotels with similar conditions, chose this one in favor of the balcony, but alas, it turns out that the description of the room in the Metropole does not have to correspond to reality), I was also very upset by the "room service" function, which, judging by the price list in the room round-the-clock "any dish from the menu "Room service", but at midnight they said that the kitchen was closed and there was nothing to order from the food, only drinks from the bar. I definitely do not recommend it, it does not correspond to the stated
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1
1
January 17, 2024
The rooms are good, but the breakfast is not expensive, 5000 drams for breakfast there is no option with breakfast included. The breakfasts themselves are excellent, but the price is inadequate for it.
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1
April 24, 2023
The hotel leaves the most negative impressions, the boorish staff refused early check-in, after which they settled the couple in a hotel with two separate beds.
When we asked for a replacement number, we were safely refused.
We wanted to cancel the second night of accommodation, to which we were told that in this case a fine would be deducted from the cost of this very night.
I can't imagine how this hotel could get into the top.
UPD : We listen to TV for the second hour with our neighbors, the audibility is great!
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3
2
July 29, 2024
The hotel is super! The staff is excellent.
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April 14, 2023
A pretty good hotel that deserves its money!!!! Located in the center, near the Noah factory!!! The Ararat factory is not far away, and just a beautiful landscape around
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1
May 13, 2024
The location is good, the rooms are clean, no food was taken, so we can't say anything about breakfast.
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March 26, 2024
A good hotel, not far from the bus stop, there is a problem with the sound insulation of the rooms.
Good staff.
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April 2, 2024
As always, a reasonable combination of price, quality, location
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1
September 26, 2021
Today we returned home from sunny and hospitable Armenia. The week of rest flew by instantly. We have seen only a small part of this beautiful country, and therefore we will definitely come again.
The hotel and the staff allowed you to relax and unwind. In the morning, a hearty breakfast and smiles from the staff. In the evening, a warm welcome and again smiles and help, if necessary.
The rooms are clean and cozy, there is everything you need - towels with daily change, bathrobes, soap accessories, hair dryer, mini-bar, tea, coffee.
Special thanks to the bartenders Karen and Tigran, the maids of the 4th floor. I have never met such responsive employees in all my trips. It's the truth. The hotel managers can be proud of their employees!!!
The hotel is located within walking distance to the city center, 1 km and you are in the heart of Yerevan.
In the morning, we were woken up by the cheerful whistle of a guard and a gorgeous view of the Ararat factory.
I fell in love with Armenia, Yerevan, the Metropol Hotel and the staff. Will I come again? Absolutely!! Tatiana K.
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7
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May 28, 2021
Great accommodation option! Comfortable rooms, there are all sorts of little things for personal use. For example, a set of needle threads, not to mention shampoo and soap. A comfortable bed.
Good location - close to the center, there is a supermarket nearby. Two cognac factories:-)
Friendly staff, excellent room cleaning.
A great breakfast. I have seen in Turkey, in "three-way", "buffets" at lunch are worse than the local breakfast. Meat, fruits, juice, yogurt, porridges, several main dishes, salads, sausage and cheese cuts, etc.
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5
June 13, 2023
terrible Internet, just none, if you plan to work from the hotel, this place was completely unsuitable, the price-quality is unjustified, the rooms are the cleanest, there are few soap accessories, shampoos, not the best service, I will not stay in this place anymore
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3
2
September 26, 2023
Friendly staff, everything is fine, the only 10-15 minutes to the center, but otherwise, I recommend
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March 19, 2023
It's a great place, like the prices, it's a pity the pool is shallow. You can order room service, everything is delicious. There is a place to store things
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June 1, 2024
A gorgeous hotel!!Staff, food, prices, rooms!!!
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April 24, 2023
The hotel requires the owners' investments from and to. All good things end in a beautiful lobby. The rooms require major repairs, the furniture is already breathing garbage, the bathrooms are terrible. To date, no more than 3 stars. When paying, it is easy to be deceived with a sweet smile and take more.
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December 8, 2024
In general, it's fine, but it already requires an update.
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September 26, 2022
Yerevan, Metropol hotel, city center, everything is nearby, buffet breakfast. For the cleanliness and good attitude, we thank Katya Harutyunyan, the maid of the 3rd floor.
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1
1
May 5, 2024
Great place, sauna and swimming pool... Soviet Empire
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1
April 7, 2023
A good hotel, next time we'll go to the center) we went down to the Spa, there was no one there, it seemed very strange to us, we should meet, show and escort))) And so the rooms are spacious, comfortable and cozy!
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April 16, 2024
I really like it in the metropole, we stayed more than once, calmly, not like in the center, good staff, no complaints about cleaning!
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1
January 8, 2023
Dear owners and managers of the hotel, make repairs in the rooms. The hotel does not match the stated stars and price. It is difficult for you to put higher than 3 stars. Very old rooms, poor breakfasts, everything has long been outdated and moldy. The rest was spoiled by the impression of the hotel, they did not even stay with you and went to another hotel.
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4
March 6, 2024
The hotel is tired. The breakfasts are questionable, but the price is not high either. It is suitable for stopping for 1-2 days
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June 18, 2024
The luxury rooms are good! But once I rented a standard room, it was just terrible
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April 24, 2023
There are no complaints about the staff. Breakfast is lame. The location is not the best. There are no bathrobes, toothbrushes, coffee, tea, minibar. Just a kettle and water
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1
November 14, 2023
Please do not confuse this Metropolis with the one that has been in Moscow since tsarist times. Old rooms with broken air conditioning.
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1
September 14, 2023
We stayed for two nights, despite the fact that the hotel is not new, it was comfortable and oddly enough very soft comfortable beds, we slept just great. The breakfast deserves special words, which is beyond praise and I would like to note the professionalism of the restaurant staff who delivered it.
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1
1
February 24, 2024
A gorgeous hotel.good service and good rooms
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2
1
April 19, 2024
Not a bad hotel, that's the sense of a late check-out, I had to book an extra day
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1
June 9, 2023
The breakfasts are very good. There is not enough good coffee. The rooms are decent, the service is at the highest level.
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May 1, 2023
I want to come back and come back to this hotel -). Respectability is combined with comfort and sincerity. I recommend.
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1