Disregard for customers. An inconvenient food and drink ordering system. The cut-off bonus system is almost 3 times. The kitchen deteriorated in the shortest possible time. The buttons in the keyboards do not work and often stick because of drinks spilled on them. Mice are dirty.
The Internet often fails. The lights are often turned off. There are always some problems with computers that can't even pull a regular dota (which crashes and crashes every 2-3 hours)
They constantly write off bonuses at their discretion. They removed the possibility of payment from their account on the account.
The administration is disgusting, it makes any decisions only beneficial to itself. There is no customer orientation. Be sure that if there is a controversial decision where you can easily go to meet each other, they will just send you away.
I spent more than 100,000 tenge in this place and still do not deserve a normal attitude towards both the client and the individual.
By the way, my friends and acquaintances also left a large amount of money here.
We have decided not to visit this place anymore and recommend that everyone else avoid this place. Nobody cares about the customers here.
They wind up reviews by giving away free time. They position themselves as a computer club, but in fact they are considered a lounge where hookahs, electronic cigarettes, vapes, one-liners are constantly smoked. The smell is terrible, it is impossible to breathe. Although there are signs everywhere banning smoking. Nobody cares.