We are very disappointed with the attitude towards customers. The child had an operation to remove adenoids in this medical center. Before the operation, it was necessary to take tests. Med. The sister who took the test turned out to be inexperienced, instead of taking blood from one hand, a 3-year-old child also had to inject the other hand. As a result, one of the analyses was taken with an error and they sent me an empty form without indicators with the inscription "retake the analysis, preanalytics was violated during sampling". No one called back from the center and did not explain the reason and the problem, knowing that we are doing the operation in 3 days. As a result, I had to re-pay the money and take an analysis in the Sinevo and inject the child's hand for the third time. It turned out to be impossible to get money back for the service Not rendered. They informed us that they could return only 11 rubles, although the analysis costs at least 30. And this is such an attitude towards clients who perform an operation in the center! We are very saddened by such a careless and unprofessional attitude!!!
A European-level clinic! The service is felt immediately from the entrance. The equipment is the latest, the doctors are qualified. You know what you're paying money for.
Thanks to the orthopedists and surgeons. We received a full range of services at a very good level.
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Rina L.
Level 4 Local Expert
October 16, 2023
I did an MRI here. According to the time without delay, the result came the next day by mail. From the unpleasant - while filling out the documents at the reception desk, the female employees discussed parties, guys, etc. among themselves. Why would a client listen to this? Everything else is fine, it's convenient to get there.
A very good medical center. Qualified doctors. I did an MRI of the spine there, it was done for a long time, carefully. Then they asked for old surveys and compared them in dynamics before giving a conclusion. They gave me clear recommendations that saved me from disability. Recently, the child's heart was examined there and a cardiologist was consulted. We also examined them very carefully and told them in detail what, how and what to do next. In general, I really like that it is not crowded there, as, for example, in Lode, and there is a place to put the car
A good center! Starting with the security officer who helped me up to the entrance. There was a queue at the reception, 3 people. I was registered quickly and immediately for a doctor's appointment. Dr. Pipkin A.M. is an excellent specialist! I will address him again.
I recommend you to visit, the price corresponds to the level of service.The staff is quite qualified, there are top-level specialists present.Politeness and tact are the credo of the medical center.I was satisfied.
I have been using the services of this clinic for almost 2 years. The reception of patients is organized qualitatively, starting with registration, ending with an appointment with specialists. There are no complaints.
A modern medical center. May God grant our clinics to grow to 10% of the quality of service in this center. Everything is very good, the center, the staff, the service.
I would like to express my gratitude to Natalia Alexandrovna Goncharik, a pediatrician, for her sensitive and attentive attitude to children, as well as order and cleanliness in the Mercy clinic, I wish the clinic prosperity!!!
I can't say for the whole clinic, because I was only with one doctor and came to him purposefully. It was recorded in a month. This is the ENT doctor Makarin-Kibak-perhaps the best ENT in the city. I've solved many of my problems in this area that other doctors don't even know how to approach.
A doctor 's appointment is clearly and essentially taking place . I also brought my youngest daughter for examination. The administrators will explain, explain everything
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Pavel S
Level 19 Local Expert
July 16, 2024
A wonderful clinic with an experienced medical staff and the latest equipment
I was at an ophthalmologist's appointment. I liked the doctor. Modern equipment.
The center is beautiful and clean. Pleasant administrators. Thanks to the clinic management.
The new medical center is beautiful inside, the staff is polite, but not efficient) if everything is at the highest level during the registration process, then the doctors are lazy, you can sit under the office for a very long time - you have to open the door yourself and ask if you can come in)
so far, I have been with only one specialist, but my impressions are good. The medical center is large, bright, there is enough space for waiting, the recording is simple. In general, I'm happy so far, I hope they won't spoil)