A terrible hotel, rest in it is one torment from the windows and doors blows as if you live on seven winds, there is no sound insulation of any kind, you can hear the birds chirping on the street and the neighbor is talking on the phone, it does not pull close to four, the rooms are dead windows and wooden doors, as he said with slits in his finger, bars it is not clear how there is no food on the beach, you can only eat either in the central restaurant or have a snack near the pool beer in the lobby bar and near the pool, the sunbeds seem to have survived the explosion.moreover, we lived in a building that had undergone renovation.It's terrible when we won't come here. And even when you arrive at the hotel, there is usually a map with the opening hours of bars and restaurants and the location is not there, one task is to instill you and before that to lure out a baksheesh (bribe) or pickle at the reception, you choose, and after that no one needs you
We were at the end of August 2022, in general, we liked everything, take a sub for deorrhea who has allergies, etc.,they sell expensive there, many had problems and even a runny nose from kondei, in general, the person is good, control at the airport is very strict, drying clothes only on chairs on the balcony can fly, it is necessary how I advise you to tie it up because of the wind, in general!!!we flew at night, we rescheduled the flight, we were given a dry breakfast by ourselves, at the airport they take away all the juices, even the small ones.it is visible that they buy $ 5 coffee and tea there4.yes, they cheat on the visa, they invite Moscow here and take 27, but they need to give 25.
Nice hotel, clean, well-maintained hotel grounds. Good shows every day in the amphitheater, great animation, thanks to Sergei, Alice and Ismail. We'll come again! #
Corresponds to 4*, the staff is polite, the room is cleaned every day, the food is varied, you can only drink beer from alcohol, I recommend buying at dyti free.
I recommend you to visit. There is a reef of its own.
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Роман К.
Level 7 Local Expert
July 18, 2022
We had a rest with my wife from 07/08/2022 to 07/16/2022
Of the advantages
The sea is super. Clean. It is possible without beach shoes, not to be afraid of damage, there are no channels when you enter. The beach is good, the sun beds are comfortable. I liked the food in general too. There is something to choose from. Lots of pools, three. She cleaned the rooms well.
Of the cons
They smoke on the territory and on the beach, so the bulls are everywhere and on the sand too. Well, there is a lot of smoking in Egypt.
There were few vacationers from Russia, in this regard, all the ads, animators and, in general, almost all communication in English. If you don't have much knowledge, it won't be comfortable. But tolerable.
Wi-Fi is only available at the reception. It works badly. Therefore, if you need it on the territory or in the room, then purchase local SIM cards.
It justifies itself by 4 stars.
Atmospheric, the food is good, the rooms are clean.
Cold pool, far from the city.
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Татьяна Волобуева
Level 9 Local Expert
June 2, 2023
The hotel itself is very nice.The rooms are good, but the territory is let down.Very little greenery.The beach is big, but the place for swimming is very small.People in the sea are like herrings in a barrel.The cuisine is varied.You won't stay hungry.The animation is very good for children and adults.I'm not going to the hotel anymore.The sea is important to me, and in this hotel the sea is given out in a small portion.
We rested at the hotel in October, we liked everything very much, we will recommend it to friends, we liked the beach, the food is good for 4, the room was cleaned daily with a change of linen
The hotel is wonderful! The territory is very well maintained!! Green! The food is great! Diverse. There is meat, vegetables, poultry. The animation is cool! Well done guys! They pay attention to every tourist. I especially liked Irina and Obama.
One disadvantage is that there is a nightclub, but guests do not go there, that's why they are boring)) Europeans in years . But this is a minus for the guests and not the hotel. In general, it's worth the money, the beach is super - sandy)
A normal hotel. A normal kitchen. But do not leave towels on the beach. They stole from us. The reception said in Russian only: this is your problem! ))))
A good hotel, a solid four. I have been in the Egyptian fours more than once, there is something to compare it with. Its own beach, there has never been a low tide in 15 days, an excellent entry into the sea. The territory is not large, but it is green and cozy. The staff is friendly, but first of all you need to be polite yourself. The room is not big, everything was fine with me. The water was always hot. Cleaning was carried out every two days. For some reason, this was the case in March of this year. The food was delicious, although there was not much choice.There is a cocktail list here. This was not the case in many fours)) Juice in bags. I mostly drank wine, so I can't say anything about strong alcohol.In the cold season, there is a heated swimming pool. There is an animation.There are no slides, the kids may have nothing to do, but they can swim. Not far from Senzo Mall, 30 minutes on foot, 5 minutes by taxi, it is better to take a taxi on the way. It will be no more than $ 1. And also
there are minibuses, there are 4 pounds per person. I recommend this hotel for a vacation.
We are currently staying at this hotel. Everything was fine until tonight. Until we went to an a la carte restaurant. We arrived at 20.00 as we had booked, the table is not ready, drinks except water were not offered. Of the snacks, there are incomprehensible salads and fish, which are given every day. In general, nothing special... Wasted time and no special service...
I liked the hotel! The animators are great! We became friends with Kostya, a cool guy! I didn't really like the spa center, it was expensive, and massage for 4, I did massage a lot of places, but here I just wanted to take the money, and as soon as they do, they will do so. Everything is fine with nutrition! The hotel itself is beautiful, the beach is super! I advise everyone!
Our family are regular guests of Mercury, we love this hotel very much. The staff is top notch, the food is delicious. The beach is great. Special thanks to the bartenders Omar, Taftaf, Shahin, Hussein. The general manager, Mr. Karim, is very friendly and sociable. We also want to mention the Administrator Marina, a very beautiful, friendly girl who will always help everyone. Mercury is our second home, despite the fact that direct flights from Russia are closed, we find any ways to return to our beloved Mercury.
The hotel is great. The former Sofitel network.
The distance to the Old Town is 10min by taxi.
The beach is beautiful. Entering the sea is convenient for children. shoes are not needed.
The rooms are very nice and comfortable. After the repair.
I don't know how it is now, it used to be All and Ultra All. Initially, you don't have to pay. They paid 4 days after arrival, $ 5 per day. Change bracelets and visit another bar, with imported drinks and wonderful snacks. And everything that goes into Ultra.
There is a children's and diet table.The animation is imported, very professional, not hotel animators.
Those who like to relax by the pool may not like it. It is small, there are no bridges, few sun beds. The territory is also small, there is little greenery.But these are the details. The main thing is the service, and he is on top, the staff is trying.
The reception staff is impolite and completely unclient. The room is very shabby and not too clean, the replacement was refused. Meals for 3 stars maximum. The beach is tiny - in fact, no more than 100 meters of strip in the bay. Even the customer number of the Accord did not want to write down when checking in - surprisingly, the network does not care about its prestige. I don't understand how this squalor was awarded 4 stars. For the last 10 years of vacation, this is my worst beach hotel.
The hotel is very nice! Especially the staff, room cleaning and of course the animators! They are just unreal fellows! The mood is lifted and the programs are fun! Momo is just a smart girl, courteous, kind, works everywhere at disco and aerobics!
I rested from 30.07 to 9 08.2022, the first disappointment is that there is no beer in the beach bar, only for money, but they pour some cocktails, the food is all peppery, we ate fish and donuts all week, the menu is the same almost every day, I ran to the reception for three days to fix the plumbing, there are no free sun beds at 9 a.m., ants are running around in the rooms. In short, this is not a hotel, but one misunderstanding, the only thing that comforted was the sea and the beach. Don't set foot in this hotel anymore!
A small, cozy hotel. Good entry into the sea. Of course, it cannot be compared with what it was before. But comfortable for rest. Everything is within walking distance: beach, swimming pool, football field, massage parlor, shop, stable. The city center is 10 minutes away by taxi. 5 minutes Senzo Mall. The price quality ratio is excellent
We have been relaxing in this hotel for the last few days! What can I say!?
It's a pity that the vacation is ending and I'm going home soon! (
A little bit about the hotel.
I liked everything very much!
But most importantly! These are the people who surround you and take care of your vacation!!!
Everything is wonderful! Very helpful and welcoming staff!
There were no problems or questions during the whole vacation.
Nice beach, there are small corals.
The food is quite varied. You can always find dishes to taste.
Very! A very good animation team!!!!
OBAMA! YOU ARE THE BEST!!!!
Thanks to the hotel for a great stay!!!
I'm sure we'll be back! And more than once!!!
After 23 days (09.04.21 to 02.05.21) of staying at this hotel, we can say that it is good. The reception is friendly and helpful. Room cleaning every other day with a change of linen and towels. The food is quite varied, there are themed evenings in a restaurant with different cuisines. Fruits 3 times a day. Sweets 3 times a day. There is always something to diversify your diet. Of course, when there are fewer guests in the hotel and the variety of dishes is less. The animation, in my opinion, worked well, not intrusively. Almost every evening there is a show program.
The beach is big and sandy, there is enough space for everyone. The beach is cleaned every evening. There is a beautiful view of the sea from the restaurant and the relaxation area by the pool. The hotel has a good surf and kite station with European prices, but the scope for skiing is huge. On the beach and by the pools, rescuers are constantly not just sitting, but really controlling the situation on the water. The hotel has its own reef with a beautiful underwater world. The territory is not large, well maintained, but there is a place to walk after dinner. The hotel has a massage parlor. Prices are negotiable from $ 20 to $ 40 per session. The quality of the massage depends on the masseuse. There is also a free sauna at the massage parlor. The staff is friendly, unless you are rude yourself. You can get to the city by taxi via uber ($3) or by local minibus for 8 times cheaper. I have been to this hotel several times. The last time was in 2015. In general, the impressions are good, both now and in the past. good luck to you.
This is not the first time we are vacationing in Egypt. This year, due to the fact that prices have risen, we chose a 4-star hotel. And they set themselves up that they would have to endure any nuances. BUT... The rest turned out to be unsurpassed!!! We are in nirvana! It has the best access to the sea, a very long coastline. You can arrange a promenade. Incredible animation for any age. Yoga, volleyball, bocce, small towns, beach shows with live performances, various evening retrodiscoe programs daily, light show, live sound, dance shows. There is a children's animation children's club, minidisko, camel Max - the best, henna tattoo. All languages are spoken here. Each guest is given to understand that he is not alone, they are happy to help, prompt, solve all questions. Food. I don't like to talk about her for a long time. This is the best place for those who do not prefer fast food. You won't stay hungry. The menu changes every day, you will try everything, including pigeons and crabs. And the best sweets, desserts. For those who are afraid of the wind in January. Don't forget - you are in Africa! And no one has canceled the sun here. Winter is the best time to relax in Egypt. Thanks to everyone who participates in the organization of this unforgettable vacation!!!
We visited this hotel in 2015 and were delighted!And so we arrived there again.....very upset...The food is so-so.Coral reef- dead, animation for three.Great sea view from the window...so we paid extra for it...
in general, we won't go there anymore...and we do not advise others.
I had a rest in March 2017. The food is good. The rooms are microscopic with cardboard walls. It is located very poorly in relation to shops and other entertainment points. And there is absolutely nothing to do in the evenings!!! Only to sit on the Internet. So he's not pulling either. To congratulate my father on his birthday, I went to the reception especially at 2 a.m.: I finally got through!
That's it! Super! The hotel is great! The animation is super! Ruslan, Nastya! Great guys! Zaro does great step aerobics! In general, the hotel is for active guys!
Bad food, monotony every day.
But the most important thing is that the fences on the beach are not reinforced from the wind. This fence weighing 40-50 kg accidentally fell on an 11-year-old child, he received a severe leg injury, now he has been on crutches for 2 weeks. There was a meeting with the manager of Elia Zakaria, who accused us that we allegedly did not keep track of the child! For a moment, these fences are falling down periodically. If there was a small child, it would kill. The manager's attitude is disgusting. In any country, the hotel would have been reimbursed for such negligence and apologized. This hotel is the bottom in terms of the main managers. + hotel staff steal towels on the beach so that vacationers pay $ 10 for the loss of a towel.
A good hotel, conveniently located, a good coral near the shore, sandy entrance to the sea , room cleaning at the highest level, at the moment meals for 2+