We rested in these hotels with my mother for a week, in general we liked everything, the food was delicious, although the choice was small, you could always find what to eat, they gave us a good room, they didn't really come with cleaning, they cleaned the garbage every day.The staff is all polite. The hotel is located in a very beautiful place, the sea is simply magnificent.Beach towels are paid.Shezlogs need to be occupied earlier, there are still a lot of people
The hotel is beautiful, the rooms are normal, the town is good - the water is clean. That's where the advantages ended. A huge failure in management.
The biggest problem of the hotel is the food. The menu is meager, but everything would be fine (taste) if the products were fresh! Salads, appetizers, side dishes, hot dishes - stale food! Even cucumbers and tomatoes smell sour, they taste spoiled. After the first lunch, I got poisoned, and I had diarrhea for two days. The only thing you can eat is watermelon and bread. Plastic glasses smell very unpleasant - I sniffed the glass at breakfast and it caused me to vomit.
We are not picky tourists, but what happens here is trash. We tried to express this to the owners of the hotel - the main owner started yelling at us, waving his arms and told us to move out.
There are few staff, the staff is not paid, everyone wants to quit (we talked to the employees).
Anex tour did not solve the problem, they said pay extra for the new hotel full price.
It seems that this is not at all what you expect from 4* All inclusive.
I would like to tell you about the Meril hotel, Marmaris resort, Turunchu. The tour was for 11 days, the three of us had a rest, me, my husband and daughter (3 adults). They returned on June 17, 2024. But all in order...
the Azurair were flying. It is very comfortable, the chairs recline. A full hot dinner was served. The flight was in the evening, we arrived in the dark, so we didn't see anything from the bus window. It took 120 km to get to the hotel, it seemed a very long time! We arrived, and a Russian-speaking girl, Kamila, met us. It is very pleasant, since the rest of the staff does not understand Russian. Thank you very much to her, throughout the rest, Camila helped as much as she could with all the problems. Bracelets were put on, checked in. We didn't have time for dinner, so they made us sandwiches. In the morning we were surprised by the small number of vacationers, that's how we like it. A narrow circle!
The hotel is 18+, without children! The hotel itself is very cozy, beautiful, not old. The territory is not large, everything is compact. But since there are few staff working, the hotel does not have time to clean. The floors are not washed anywhere, the toilets are dirty. The pool is cool, 140 cm deep. The pool floor is also dirty. The pool itself was really vacuumed once every four days.
The room was family, it's two rooms with two air conditioners. Very convenient for the family. But the air conditioners worked like a fan! And after the first night in the heat, I went to seek a solution to the problem. Three attempts by the staff to solve it were unsuccessful. I think the air conditioners have not been serviced or refueled since the very construction! Then I found the owner of the hotel and explained everything to him through a Yandex Translator. In the evening, the owner, the owner's son and two technical workers with a balloon came to our room. Everything was refueled and everything worked!!! Hallelujah!!! In the first week, the room was not cleaned at all, the linen was not changed, toilet paper, shampoo, soap were not reported. And when the paper was completely out, I went to get it myself!
In the second week, the room was cleaned, the linen was changed, but hygiene products did not appear! Solid savings! The TV in the room is flat, only TNT channels from Russian channels. The water in the room is in the refrigerator only when you arrive, then you need to pour it yourself. No one replenishes it. Beach towels for a deposit, which is not returned later. So take yours. The safe is paid. The hammam is paid.
The sea is about 50 meters away. Very close. The beach is pebbly, small, but there were always enough sun loungers. No one cleans the beach! The entrance to the sea is gentle, but the pebbles are sharp and it is very painful to enter. Tip: be sure to take aquashouses! The sea is Aegean and the water is cool! Very cool!!! The bottom of the sea is lined with huge boulders. A small trapeze has been made from the beach to the sea for a comfortable approach, but it is already battered by water.
The food is modest. You won't be hungry, but there's not much choice. Very tasty mashed soup! One type of meat, more often chicken. Tomatoes, cucumbers, baked eggplant and zucchini always. Beans, peas, sauces. French fries, pilaf, mashed potatoes. From fruits, oranges, watermelon, apples (something one). There are several types of cakes in the evening. There is no ice cream. Chemical juices are used for drinks. In the bar, pepsi, sprite, cola, fanta. The wines are dry, we do not drink vodka, whiskey with a taste of some kind of grass, gin and tonic is delicious, sprite beer is very tasty! Three days later, the beer ran out and for some reason it was not transported? And when they brought it, it ended again a day later and so on in a circle… The bar has a very nice bartender, Ibrahim. He poured drinks for my daughter and me without waiting, and then, after a small reward, he carried them to the sunbed by the pool without asking and made beautiful cocktails from paid drinks! Thanks a lot to him!!!
WiFi in the hotel works only by the pool, and since our balcony overlooked the pool, so do the balconies.
There is no animation in the hotel, so in the evening music just plays loudly. On the last day, Ibrahim was given the day off and another bartender at the bar began to make all drinks not with sprite, as everyone asks, but with soda!!!
On the day of departure, we were picked up at 19:00, we vacated the room at 12:00 and then sunbathed and swam. We used all the services of the hotel. But in the evening, when the owner saw us with our suitcases at the reception, he forbade us to use the bar. And they didn't even pour a Coke. It's not pleasant! But overall we liked it, and if you don't find fault, then the hotel is cozy, and the sea covers the negative aspects! In general, I recommend it.