If you have been looking for a place where you can do it and get rid of it in one place, you will not be able to do it. I'm sorry, I didn't think I'd write a bad one. Merey is not the same now. Unclean inside, the staff is one of a kind. Hot water flowed slowly through the rooms. The mattresses are dirty. Only one towel for the flat room. We left our toiletries. One of them didn't say a word, and hotya had already recorded our number when he registered it as a Konak. There are not many meals on the menu. He didn't want to eat the damn thing.
I do not advise you to go there
1. The service is very long
2. The waiters do not immediately say what is on the menu. First you order, and then after 5-10 minutes they come and say that there is no menu
3. We wanted to go to the sauna, the administrator said that there was a sauna in the back. But she was busy, even she did not know that she was not free. I had to wait a little while we ate, decided to go. We were upset the water is icy, there is no hot water.
4. We ordered, food was brought first, bread was brought when we had already eaten all the food.
It can be seen that the owner of this complex has not cared about his offspring for a long time ((poor employees can not cope with the flow of customers, they completely forgot about cleanliness in the rooms and in the kitchen, although the price would not say that pennies..in general, 3 stars are for employees who ran and tried to do everything in time...you can not save on employees and hire 5 more people and everything will be great)
The maintenance staff is not working well .Dirty dishes with food were served in the kitchen.There was either a thread or leftover food in the mashed potatoes.
The hotel did not provide bed linen and towels .One bath towel + 1 face towel for 3 adults and one child. They react very violently to comments .She left with a residue of discontent .And they did not even have breakfast , the institution itself is good , but there are big problems with the service staff (they do not have time in the kitchen and in the hotel
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Земляк
Level 5 Local Expert
July 15
The service is long. Just one (waitress). The place is interesting, of course. Three in one. Here you will find a cafe, a banquet hall and rooms to spend the night. You just stop by for the night and get to some kind of police banquet, 3 buses stopped by to eat in a cafe and some other young people who decided to yell karaoke!!! There are no towels in the rooms, I had to beg for them. Of course, I understand that I was in a hurry. But guys, if you are serving polisia today, then take and close the institution for special service. Pzdc, in general. The owner-(how should I put it mildly)... No, it's not getting any softer. And the money is not small.
Merey, this is one of the rare Halal cafes where there is no alcohol and this is the main plus. Plus, there is a clean hotel on the second floor, although there are problems with silence, because there is a truck parking nearby, but I think no one could do anything about it.
It's a terrible place, all the dishes are not delicious store-bought dumplings, only bread and juice were eaten and drunk. They are hungry with children. The toilet is one out of three, the service is zero.
The waiters serve the food! An hour on a teaspoon! I waited 20 minutes for the bill . The food is delicious, then they cook it randomly.disappointed in general , I went hungry 🙄
Every time we go on the road, we stop at Merey. The fish platter is space guys. You will not find such a dish anywhere. The service is good in general, but there are always a lot of people when we don't arrive. Therefore , they probably don 't have time somewhere . The hotel is very good, no smell of an outsider is the most important thing. 15,000 per day. I think the price is quite adequate, in Almaty and Astana the most terrible smelly apartments are even more expensive.
Firstly, for a very long time.
It's been a long time.
We waited a long time for the menu to arrive.
We waited a long time for the waiter to come.
We waited even longer for the order itself
We waited a long time for the waiter with tea
We've been waiting for the bill for a long time
We waited a long time for the change
by the way, there is no half menu.
We ordered meat in Kazakh - bishbarmak almost - in a rich delicious broth dough + some meat...delicious but too salty.
Lagman is the same as everywhere else - a full plate of noodles and a little bit of vegetables and meat on top.(I didn't like it)
Olivier salad is not very good....very coarsely chopped and a lot of mayonnaise.
Not expensive in principle.+ 2 cups of tea.
4,300 tenge.
It's too expensive for a roadside hotel, the rooms are dirty, the bed linen is not fresh, the food is so-so and not particularly tasty! In general, the place looks luxurious, but wants to be the best
I can't say anything very bad about the hotel. Modest, clean, everything is small. We spent the night in a cheaper wing to the left of the 2-storey building. For 12 thousand tenge. The room has only beds and air conditioning. There were warm blankets, because it's cold at night in May. The toilet and shower are shared in the hallway, very small. We went to a cafe for boiling water, poured it for free. It was quiet at night. You can spend the night on the Astana-Almaty road.
the cafe is bad, the service is terrible, there are no dishes on the menu,the dishes are very dirty, they do not meet sanitary requirements, the food is not tasty, we do not recommend coming here, the level is like a railway station eatery!!!!👎🏻👎🏻👎🏻👎🏻
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A
Anonymous review
November 12, 2022
If you do not want to look for a hotel in the city, but you need to spend the night off the road, then this is an acceptable option.
The rooms are clean, there is parking.
Cons - a terrible mixer in the shower, which offers only two water options - boiling water and frostbite; if you get here on the weekend, there is a chance to enjoy loud music from the restaurant on the ground floor half the night
The scrambled eggs are not bad. Pancakes with condensed milk are actually NOT WITH CONDENSED MILK, but with a fig substitute. The rooms are expensive for a roadside hotel. In general, it is clean, tidy, there is Parking, the staff is friendly.
Kick ass, while you wait for the waitress, then you wait for the order to be accepted, while they cook, half a day will pass. They are extremely not interested in customers, but the toilet is clean and good and the cooking is not bad. But for a very long time!!! In general, those who are not in a hurry, but there are no such people on the highway)).
Prices have doubled since 2022. Now a day costs 40,000 tenge, half a day costs 20,000 tenge.
When I was there last year, there was no water. The price for accommodation was not dropped, arguing that there is no water everywhere. It's not our fault.
On August 3, I wanted to stop by, but I absolutely do not want to give 40,000 tenge for three stars
A clean cafe.Pleasant atmosphere. There is a bell on the tables to summon the waitress. The children were ordered pancakes with condensed milk, they did not bring condensed milk to their son (they ran out), but they did not offer anything in return.
Convenient location. The rooms are clean and tidy. Hot water and washing facilities. 24-hour kitchen. The most important thing is who is traveling by car and needs to make a stop for the night!
They didn't warn you that you have to pay for the service and a place at the table.... The fish soup is just terrible. Many dishes were on the foot. I didn't like everything I ordered, they cooked much tastier on the way in simple cafes.
The wait is long, they don't bring it to everyone at the same time, Someone eats - others sit and watch. Very stuffy, no air conditioning.
In conclusion, by the look of this place, you expect more from what actually turns out to be.
I didn't like it.
There is a great cafe downstairs, the hotel is clean and tidy, you can stay with your family, there is a guarded parking lot at the back, there is a sauna. In general, everything is for recreation
Wah, I was in the month of August, I really liked everything!!! And anyway, Kazakhstan itself surprised me in terms of attitude, (compared with 2014) the staff does things!!!
50/50. Because it's strange that the toilet is paid. Yes, light and water are wasted. But it used to be free. +200 tenge per person is a lot. When others have 50 tenge each
I don't recommend it:
Bring the appliances for 10-15 minutes with 3-4 requests, the napkins were not brought;
Bring the pre-ordered bread, 15 minutes after serving hot;
To bring tea and coffee - they did not wait exactly one hour later;
Bring the bill in about 20-25 minutes.
They asked to turn off the air conditioner initially, but they did not turn it off, half of the visitors were sitting in jackets.
The receptionist never came up.
When we were there, the guys at the next table left without paying, because they did not wait for the bill, our conscience did not allow us to do so.
I feel sorry for the owner of the service, he built such a beautiful institution, and there is no service at all, although this is his fault.