Why not 1, probably because of the food, in general it was not a bad choice and quite tasty, then this is clearly the worst hotel in the Mercury series, for the same money. The room is big, the mattress is a little soft for me. Further, the view from the room is also good from almost all. They drove the cons, which was a shock to me, in an indoor pool at the spa, they demanded to swim in a hat, and figs with it, but these hats were not even sold, but rented for a day, almost at the price of a hat. Next, the staff of the administrators, this is some kind of complete trash, you negotiate with them about something, they say yes everything is fine, and then they do something completely the opposite, there are no complaints about the rest of the staff, for example, the waiters were generally handsome, like the cooks, like the cleaners, etc., the trouble is with the girls (boys) at the counter, it's good that their boss is adequate. Next, the hotel itself, well, to put it mildly, who builds it like that, relaxation zones, to put it mildly, are not for relaxation, but I just remembered a funny case, in a bar on the street, one waiter boy did not understand anything in English at all, you can at least learn basic things, not just beer and vodka. In short, I do not advise you to go specifically to this merit.