The hotel is new and wonderful. The room is rather big. Clear. Towels, bathrobes, slippers, kettle, tea, coffee, water. The staff is very good-natured, friendly, smiling. The breakfasts are delicious and varied. I'm happy with everything!!!
I expected more. There is only shampoo and shower gel in the rooms. There are no cotton pads, no ear sticks, no boat for shoes. And the most important thing is a very weak service!
The hotel is cold. The Jacuzzi is cold. The bedside tables are low. When I turned on the light, it turned off after a few minutes. Some kind of cold hotel
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Garri road
Level 18 Local Expert
June 23, 2023
Delicious breakfast, spectacular atmosphere inherent in mercury
Nice, clean rooms, large bathroom. I booked a room at the end of March, there is a refrigerator in the rooms. The food in the restaurant is terrible, just disgusting.
The gym is practically without exercise equipment.
Everything is fine. Sometimes there are no toothbrushes, the razor was left once by Gillette mach 3 turbo. They didn't return it. 5000 tenge, but it's unpleasant. I stay regularly on weekends. Can you return the razor??))))
A modern hotel in the very center of Almaty, next to the Arbat.
Friendly staff.
However, they don't clean very well. The kettle was from previous guests and, it seems, the towel was not changed
A new hotel, cool rooms, very good cuisine, visited the spa level is average, but the view from the balcony makes up for everything! The price of a room per night, in my opinion, is somewhat high.