I was here for tire repair, everything was done in the best possible way, very carefully, competently and quickly. The wheels were pressed with a torque wrench, the discs (with pressure sensors) were put in place, from where they were removed (without mixing up), the old rubber was signed (where it stood), the new one was packed in bags. Putting the squeeze on the wheels. Everything went quickly, politely, carefully, I checked the balancing, there are no beats at 180km / h. A machine with a pressure roller in the right hands balances perfectly.
I buy rubber for the second time and change my shoes for a Megascool. I like the store, interesting tire options at a good price! The guys at the installation are also great, attentive and intelligent, also polite, like the girls at the reception)) as a result: excellent service, prices and staff! 20 minutes and the car is ready for winter! A discount on tire service was also made, apparently, in connection with the purchase of tires. But 64 rubles!!! It's like a gift. 2 years ago, I gave 80 for this job. Definitely, I recommend it!
Conclusion: I will NOT purchase products from this organization and I cannot advise others. Worthy competitors are through the roof. I tried to discover something new in vain!
I explain the points:
1) I ordered delivery to the apartment, clearly specifying the apartment, the intercom code and the delivery time in the comments. I discussed with the call center operator clearly and clearly 01.10 after 18 00, payment by card. Not at 15 00, not at 17 40, but clearly After 18 00! In the afternoon, I also talked to the courier that I would be at least at 18 00.
2) At 17:40, the courier cuts off my phone, I answer that I will be home in 10-15 minutes, and in response I hear a reproach for possible delay! I remind you that the order was placed After 18:00 (issued last week).
3) at 17:57, the courier calls me and pleases me with the message that the organization Only delivers to the entrance. In a shirt and jeans, I go down to get the tires. Rubber without bags, dirty.
4) I take out my phone to pay through the Swoo Pay service and receive a cashback from the bank of 10% of the amount of about 1900 BYN and I can't help but rejoice at the new opening - the bank in which the organization is serviced does not work with paying by phone (this nuance was not discussed beforehand when ordering tires by the call center operator), I return home for a physical plastic card.
"Happy as an elephant" I myself pull 4 tires of the 19th size from the entrance to the apartment wet, soiled formal office clothes, lost the opportunity to get as much as 190 rubles of cashback for the purchase.
PS The call center operator called me back and during the conversation told me that there was delivery to the apartment, but for some reason I did not ask the driver, who clearly spoke earlier about "up to the entrance", about the bank of their organization and that he was also under sanctions, I should ask about the packages, I was surprised, because they kind of could / should have been and how did I not resent why the tires were dirty. Who is to blame, of course, I, the client. Well....
I was even more convinced of the wrong choice of organization.
Thanks, but not anymore!