Excellent home Internet provider, stable speed, reasonable price. The support service works efficiently and quickly, solves any problem, is very polite, I advise you to connect.
People do not connect to this provider. The staff is rude on the phone. And they blatantly lie that they will come to do it, but they themselves do not go to repair it. They only promise. Maybe they are scammers at all. Be vigilant. The boss is hiding from the people, afraid that they will tear him up. Advise another normal provider in the Village of Rovnoye, Shakhtersky district.
In July of this year, I applied for Internet access to our house Olginka, Shevchenko str. 1b/3. It was indicated that it would be free! But nothing was done, although some "thug" clients were connected to everything. Today, on 23.09, people received information that now this service is already paid! 1000 or even 2000 rubles!!!!! It's nothing like that! The brigade has not arrived so far, they say "Wait!" Why wait? While the amount will be 5000 rubles? They have no information on the site at all that such operations are paid. There is no information at all! I appeal to the head of this enterprise, Vasily Gennadievich Gontar, your employees are working extremely poorly! They can't really answer anything, they drop the phones, they don't answer the calls, they don't call their last names! There is only one answer to everything-"Wait!" How long can I wait? I want to hear and see the management's response on what basis will they charge us now? What documents or orders or decrees are there that I am obliged to pay money? To whom? Just from hand to hand to employees? Based on which document?Ternovaya P.A.
The application for connection has been in place since July 2022, so far they have not been signed in any way, technical support says to expect. The connection scheme of other subscribers is not clear. I really wonder why the connection was free at first, and now it's paid.
The Internet sucks completely.The worst in the city of Torez.Many subscribers have already switched to other providers.They can't fix the damage for several days and they hang noodles on their ears!!!!