In general, I liked the park. Especially for children. Warm water. The territory of the park is very large. The dining room in the park is good, the food is delicious and the prices are normal. But the water is a little dirty at the bottom.
It's a good place for children. There is not enough variety of inexpensive cuisine. In terms of nutrition, everything is very rotten and expensive. We would adopt the experience of maintenance and service from the Almaty Water Park.
Come early in the morning to occupy the sun beds, which are few under the canopy , you can not leave the complex, even if you forgot something in the car, how you went and paid all the way back! You can't have your own food , but when it stopped us , people brought both meat and baursaks , we also picked up some food, you can order pizza, French fries and other things on the menu , I didn 't really look at them , for beer lovers there is plenty , there is a bar and a shop
Firstly, the cash register is huge. The girl is sitting incorrectly serving
Secondly, the basin is a dirty horror, microbes probably walk there
There is a reception desk in the pool.0
A good receptionist at the checkout.
We went with the children and were disappointed with the service and everything
It's expensive, but inside everything except the dining room and inflatable circles (rent) is free (all types of atretions are included here).It is necessary to bring swimming trunks and swimsuits (required)
It is fashionable to bring drinks with us (we took 3 bottles of Cola for 2 liters, and they didn't tell us anything.(allowed)
The unsanitary conditions are complete . The pool is dirty. Dirt settles in the pool in black chunks , hair everywhere . How they were not closed is a mystery to me.
Very inadequate prices, strange staff. Very poor service. It works for profit, not for customers. Due to the fact that there is a variety in the general city I put 2 stars
Clean, beautiful. I liked everything. The children are happy. Now wait for us there every year. Medusa Park is the best!!!
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N I
Level 9 Local Expert
August 6, 2023
A good outdoor water park, but the water is a little cool for children and if the day is cloudy, then it's sad, the water in the pools could be cleaner. The entrance is through the yurt park, there is no price gradation by time, i.e. 7000 tenge for the whole day, although an hour would be enough for someone. The price also includes entertainment on the territory of the yurt park, for children there is plenty of space
the water is warm. The girls go during their periods, now we won't go anymore. It's a pity that I found out at the exit, or rather I saw it. Administrators are not taking action. Sadly
Hello!It's good that there are such establishments in our city, but it's very dirty, and there's an unpleasant smell everywhere, the water in the pool is dirty, and the food in the cafe is terrible, the children didn't like it.
In general, I do not recommend a very dirty maintenance pool and the service is at zero. The water slides do not really work, they are constantly closed for a break.