I express my sincere gratitude to the medical staff of Mediker Kulsai LLP: the therapist of the 6th precinct Dauletkhan Aisholpan, m/s Baizhanova Bagila, the nurses of the registry Alshinbaeva Aigerim, Asylbekova Sagdat, Baymenova Akbota, Makhanova Zhuldyz for their high professionalism, empathy, sensitivity and kindness in working with patients.I wish you good health, more happiness and do not lose your fortitude in their hard but noble work.
Patient Seidakhmetov Makan Nurgalievich, retired doctor.
I registered" Medicare " LLP for about 2 years. Many thanks to Madina Serikovna, doctor of Site No. 10 , Marzhan, nurse, girls in the procedure room, Albina in the physiocabinette, Kurbankozha massage therapist!!!
I will receive free medicines on time, I wish you all success in your work, good health and well-being to your families. When he goes to get treatment, he meets and sees off the sister with a warm eyelid so that she can heal and heal. Thank you!!!
Everything is fine, the only thing that pisses me off is the recording system for narrow specialists. But this is not the clinic's fault - this is not a well-thought-out system. Working on a shift basis on 15/15, it is difficult to get to the destination quickly
Why should I, as a patient, beg for my blood pressure to be measured and my heart to be listened to? Isn't this done automatically? The second point is that the patient care department, instead of solving the issue, incites the patient, responds rudely. Well, the system itself, that I need to go to a narrow specialist through a therapist is generally trash.
A good clinic, professional doctors, caring medical staff. It's very clean and there are no queues.medicines are given out on time and without problems. I'm happy.what is being observed here. Thank you for taking care of us.
It is not convenient that there are no specialists, they are sent to other clinics. Recording is convenient through the damomed app. They are taken strictly in turn.
I signed up my 6-year-old eldest daughter for an appointment in room 22 (the reception desk said reception from 08:00), the youngest in room 10 (they said reception from 08:30). We arrive in the morning at 07:45, it was July 30th. We are waiting until 08:07 near the 22nd office, I clarify at the reception does this happen or did something happen?! They will respond politely soon)))) . The time is 08:15, I'm heading to the reception again. I ask them to give me the cell phone of a doctor or nurse, they tell me politely again, I'll send it off, they'll be there soon. After 5 minutes, a woman in a medical uniform arrives, sits down near the 22nd office, without a badge.I'm heading back to the reception desk. They immediately tell me that the doctor passed by you))))I go to the so-called doctor who is also sitting near the 22nd office.Without having time to ask, she tells me that the key is waiting! I ask who has it. The key is on fire at the nurse.And why is he at the nurse's, why not at the housekeeper at the reception?And why does the nurse take the key home anyway? After 7 minutes of our incomprehensible conversation, a nurse in civilian uniform comes, enters the office with a doctor, and closing the door with a key from the inside, says - we will call you!3 minutes pass.The door opens. During this time, I only heard internal conversations, I did not hear how they washed their hands, but I am scrupulous about this and I think it's normal that doctors should wash their hands before admission!And how the reception went after that, I no longer have the desire to write))))) Then you understand what can happen after such visits in time and the hygiene side of the so-called doctors!This applies to 22 offices.
We are heading to room 10))))) Our arrival time is 08:40.
I knock, open the door, check if I can get through))An arrogant female doctor, all in gold, not looking at the door, but looking at a nurse who is trying to tell her something about yesterday's personal sitting, washes her hands in parallel and spits or spits with gusto (I do not know how to explain it, but it was DELICIOUS))))) into the sink, nods her head (as I understood it, she told me to come in)))).
He asks what we have ?I am responsible for the professional examination before kindergarten!
She: Have you made an appointment?What do I have to explain everything to you and do for you (I didn't even have time to open my mouth)?
I caught a second of her silence and I answer that yes, we were all recorded at the reception.
She: where, where it was recorded, I don't see!And at the same time he looks at the switch, which is disabled, but the processor is working, I looked at it!
Me: please turn on the manitor)))
She: I turned it on, it says it's loading!
Me: Did the processor load faster than the monitor???!!!!
She:
I'm sorry, but I'm with two babies, especially since I don't want to do this in the morning)))))))We would just like to get directions for tests from you!))))
She:You didn't sign up!
I: I'm sorry, I repeat to you again, we were signed up yesterday))))How do you see that you didn't sign us up?Your monitor is still not turned on!You haven't even pressed the start button yet.
She: silently nervously presses the start button of the monitor.After 4 minutes and checking my baby's data in parallel, looking at the monitor, almost screeching!I told you, you didn't sign up.
Me: I apologize for your staff at the reception, I'll go sign up again)))))))
Returning to the office after recording, I'll huddle and silently wait for instructions😂😂😂😂😂
Then there was one grunt:everyone comes here, you tell everyone what to do, you listen to everyone, etc.
I silently waited for the direction (fortunately, I am studying Transurfing).I get up and clarify.Can I go???
She:He nods his head again.
I look at the directions, there are no office numbers on them, no clinic to go to (and there are just two of them, one on Kurgaldzhinka, the other on Tashenov).
Returning to room 10, I ask.Can you mark which offices and which clinic to go to?
She: what am I doing to you????!!!!Everything will be marked at the reception.
I go to the registry office, and there sits the same nurse from room 10))))).I ask her to mark all the data for me according to my request.The nurse does everything and we leave!
This is such a trip to this clinic.And there are more than half of such doctors there, to be honest.Where is the world going with such workers???!!!!
Smiles to all and do not get sick)))))))) Otherwise, you will sacrifice your time, money, and nerves even more in such clinics!