The Medeu Hotel left a wonderful impression. The spacious, cozy and clean rooms create an atmosphere of comfort and coziness. The staff is very polite and professional, the service is at a high level. The breakfasts are varied and delicious, which is a pleasant surprise. The location of the hotel is in the very center of Kostanay, which makes it easy to walk and visit the key sights of the city.
The hotel is good. I don't know if all the rooms are the same or not, but there is such a feature: a full refrigerator of all sorts of stuff, but this is not included in the room payment, only two bottles of water are included. To clarify, I had to call the administrator. It's good that we found out right away, otherwise we would have to pay for the eviction. It would have been an unpleasant surprise. Wish to the hotel: put the information about the paid refrigerator bar on the table🙂 Also: take a toothpaste with you, only a brush is provided. About the ironing board and iron: hug and cry😆The iron is leaking, the board is older than me🤣🤣🤣The breakfasts are normal, ordinary, without frills, but you can eat tightly. Advice to pastry chefs: learn how to make delicious cheesecakes, it does not pull up to the level of a hotel restaurant. Pilaf is also not pilaf: rice with meat, I also cook at home. I put 5⭐ because I had good impressions! Clean, cozy, everything is fine!The rest is the little things of life! I wish you prosperity, and many, many guests!
During a recent business trip, I stayed at a wonderful hotel in a small town, which pleasantly surprised me with its level and quality of services. The rooms in this hotel are offered at very affordable prices, and the luxury room I chose struck me with its spaciousness and convenience. I can definitely recommend this place to stay for those who are looking for comfort and coziness outside the house.
However, it is worth noting one aspect that requires additional attention and improvement on the part of the hotel administration. A visit to the hotel restaurant left much to be desired in terms of service: serving dishes took a considerable time, and the mushrooms brought were not fully cooked and remained cold. It will be great if the hotel management takes measures to optimize the operation of the kitchen and service in the restaurant in order to avoid such shortcomings in the future and make the stay of guests even more pleasant.
The hotel is good. Clean, comfortable, modern. The rooms have everything you need, and the service is good. The bathroom is perfectly clean. A kettle and tea pairs were quickly arranged in the room at the first request. Perfect cleanliness.
The only thing missing is a little more customer orientation...
We travel a lot, use the services of various hotels several times a year.
But, such a thing that we had to face in this hotel - we have never met anywhere ...
Alas...
A very unpleasant residue remained, which, frankly, smeared all the advantages of rest.
It's a bit strange to encounter such a level of service nowadays...
The Medeu Hotel in the center of Kostanay is an ideal place for a cozy and comfortable stay. Its convenient location in the heart of the city provides convenient access to all major attractions and recreation areas. The waiters show high professionalism and attention to visitors, which makes the service pleasant and impeccable. The hotel staff is friendly and ready to help with any questions. The rooms are clean, cozy and equipped with everything necessary for a comfortable stay. The general atmosphere of tranquility and comfort creates ideal conditions for rest and work. In general, the Medeu Hotel in Kostanay provides a pleasant stay experience thanks to the hospitality of the staff and convenient location.
A chic hotel complex. Parking is located inside the courtyard, quite spacious. Very beautiful interior background and rooms. Excellent reception design. Just a wonderful concert hall and, of course, an elevator (I have not yet met such a spacious elevator with a TV, but I have something to compare it with)
A good hotel, convenient location, cozy, clean rooms, friendly staff, but the main thing is that you can eat around the clock in the hotel, if you want in the restaurant, you want room service, and in the room with the preservation of the restaurant price. I recommend you to visit.
They settled on the 2nd floor 202, there was a party on the opposite side, very noisy music and so on. Who managed to make a hotel and a toykhana on the same floor. The room is nice and clean, breakfast for 4 people, if you want to relax, take the farthest room
As I understand it, this is the best hotel in Kostanay, all famous people stay there. The rooms are large, the breakfasts are excellent, and the hotel is great for such a small town.
The rooms are clean. Sockets are in the right places. The water comes with a good pressure.
Everything was fine until at 6 a.m. the neighbors were settled, who restlessly came in and talked in a voice. The sound insulation in the SUITES was very disappointing!.
From the way the charger was inserted into the outlet in the adjacent wall, there was a feeling of a puncher working.
LUXURY food does not pull at all. A modest three, but everything seems to be fresh.
Clean, cozy hotel, very spacious room. Cleaning is daily. The staff is polite. The breakfast is not bad, the choice is small, but there is always something to eat. We stayed with the family for a few days in a Deluxe room, we were satisfied.
One of the best hotels in the city of Kostanay in terms of accommodation comfort. Clean rooms, linen, There are disadvantages - noisy due to the location at the intersection of the busiest streets. The breakfast is modest. But for this price, you will definitely not find a comparable quality option in Astana.
It is always an excellent hotel, clean, spacious, which is important for us - a large enclosed parking lot from which you can go directly to the hotel without running around the building. Convenient location with a couple of roundabouts in Kostanay. A decent breakfast, among the disadvantages - the air conditioners in a number of rooms are not logically located.
A rare hotel that I would like to leave a review about. The city center, its own closed Parking, barbecue yard, excellent restaurant, spacious, comfortable rooms. Responsive and very adequate staff. It's a nice hotel.
A great hotel with clean rooms, delicious cuisine and friendly staff. I stopped to conduct a management training. There are excellent halls for staff training. I recommend it to everyone!
A good hotel, one can say 1 of the elite in the city of Kostanay. the location is in the city center, there is parking, a large restaurant, a lobby and all the other necessary rooms and a guest room. Fresh renovation.
A very good hotel, polite staff. Of course, the numbers are tired. It would be nice to update the plumbing, pillows, etc. But in general, it's not too bad.
This is probably the best hotel in Shanghai…
In principle, the rooms are clean, the food is delicious, the cost is acceptable. It doesn't seem to say right OH, what a hotel, but now I stay here every time I visit…
One of the best hotels in Kostanay. There are all conditions for rest from the road and a good breakfast. The restaurant itself is a three-star meal, no more.
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Айрат И.
Level 4 Local Expert
June 4
A super hotel!
The location is central, the rooms are in excellent condition, the food is decent and most importantly the staff is just lovely!!!!! We love this Kazakhstan!!!
From all Yekaterinburg residents, warm greetings to the hotel staff, and to the whole of Kostanay
Excellent staff, gorgeous rooms, cleanliness, delicious breakfast. The best hotel in Kostanay! I stopped twice in 2017 on my way to Chelyabinsk and back, and this year along the same route.
Among the shortcomings or shortcomings, I consider it impossible to pay for half a day. We stopped by at 00.10, but the payment is per day. We left at 12.00.
Great hotel! They were greeted warmly and settled quickly! The room is very clean, cozy, snow-white linen!
The breakfasts were a little pumped up, but...but they are)
Very nice hotel. Clean, spacious, comfortable.
It's really good to relax here.
Only breakfast failed. Does not correspond to the class of the hotel.
But this is my personal opinion, it may not coincide with Meshlenovsky)
Cafe on the street, the service is disgusting, the wine for 20,000 was brought not what they ordered, I had to buy it back as they opened it, chicken with vegetables I do not recommend vegetables alone there
The only place where I recommend staying in Kostanay. The rest of the hotels are much lower.
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Елизавета Турукина
Level 9 Local Expert
April 4
We have been staying at this hotel several times already) we were satisfied with everything! Delicious breakfasts, attentive service, clean rooms and snow-white beds, convenient location - there is a bank nearby, as well as an exchanger) as an additional service, there is the possibility of accommodation with a pet 🐶
Мне понравилось локация, чисто, большие номера, отличное обслуживание, гели и шампуни но должном уровне в полулюксе, даже тапочки одноразовые качественные брендированные. Завтраки норма, но однотипные. Однозначно считаю лучшим отелем в Костанае.
Cozy hotel, clean, odorless, the staff is very responsive, the cleaning is at the highest level, the location is perfect, everything is nearby, thank you for your hospitality
Хороший вариант для Костаная. Есть банкетный залы, где можно организовать встречи с клиентами или сотрудниками. Хорошие просторные номера с чистым бельем. Тёплые, что важно для этого города. Завтрак - четвёрка, т.к. столкнулся с тем, что вовремя не восполняют популярные блюда и соусы (сметана). И, очень раздражает, выезд - заставляют ждать, пока горничная "проверит" номер))) полотенца у них пропадают, наверное))) Обратил внимание, что это характерно именно для регионов
Чистый, приятный отель. Завтрак включён. В номере есть все необходимое и даже немного больше. Вежливый, отзывчивый персонал. Но больше всего поразил размер ванны в номере люкс, прямо мини бассейн.
Everything is just super clean there, good service and polite admins do not get stuck
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Айгерим Н.
Level 4 Local Expert
April 18
Let's start with the positive.
Medeu is located in the golden square of the old center. Very convenient location. The rooms are clean, odorless. There is a kettle in the room, and 4 (0.5) bottles of water.
Breakfast is sadness, longing. The coffee machine is always not working. There is literally no food. Porridge/eggs would be better served in portions.
There are coffee shops nearby, you can go there right away for breakfast. My flow is a personal recommendation.
Pleasantly surprised. The room is spacious, high ceiling, Clean everywhere!!! Not a dirty hotel. The price for such a room, I would say, is low. Breakfast is normal.