I do not recommend Mbank!
Your time will be spent not using their app or card, but waiting endlessly for the account to be unblocked. In my case, because of the measly 1,800 soms, I was forced to provide documents and clarify the source of funds. If the source is suspicious, then what is my fault? Block the source, deal with it, and don't create problems for the client. How do I know how the person who paid me back earned the money?
It is especially difficult to solve such issues when you are abroad. I have 7 accounts with different banks (those who work abroad will understand why this is necessary), and they are all world—class banks. But it was the Mbank that turned out to be the most inconvenient and problematic of all.
If you work abroad or often deal with money transfers, think twice before choosing this bank.
I came to get a loan.
Emil Booronbayev, an employee of the issuance department, explained the terms and all the details of the loan in a way that is immediately clear. Many thanks to such specialists. I executed all the papers quickly and competently, and left satisfied.
Disgusting service and a terribly stupid whatsapp bot.
I have to write the same thing 5 times until he calls the operator.
The operators feel like they can only read one sentence and the rest don't see it straight.
You ask them several questions in one message, the questions are small.
But the operators answer the same question crookedly.
Almost no problems are solved.,
They quickly disconnect from the dialog
The fees in euros and dollars are simply horse-drawn for the service.
One of the worst foreign banks.
They block access to your personal account in the app because you haven't logged in for a month.
Why on earth would you block access to my finances?
So it takes a long time to wait for access to a personal mobile bank.