Telekom-operator Matrix
Directions
Hurova Ave
360 m
Similar places nearby
114 reviews
September 9, 2024
The best Internet provider in the city of Donetsk. Adequate employees. Nice prices. The equipment is at the highest level. Technical support is available around the clock. I like everything very much.
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July 27, 2024
A specialist was called to run a cable and connect the Internet. The "specialist" asked if the cable would run along the ceiling or along the floor, and they answered - along the ceiling. As a result, he brought out the cable at the bottom and just threw it across the floor through the entire apartment all the way to the router.
We have wasted our time, now we need to call specialists again so that the cable is conducted in a human way. At whose expense will the stupid master's joint be paid? At the expense of the client, of course. We received neither compensation nor apologies.
We thought about changing the provider even before we had time to use the services.
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January 15
A terrible operator, I wouldn't have said that a couple of years ago. A constant drop in speed in the evening. The application processing time is A WEEK!!!! And this is in the city center! That is, if you work remotely and you have a breakdown, take a vacation. They waited two weeks for the connection to resume, after a couple of weeks of use, the Internet stopped working, but the matrix services are working - they created an application in tech support, they say to wait 7 days… I don't understand the people who put up with all this, and I'll change my provider soon. If you need a stable Internet with a customer-oriented service, this is not about matrix.
See original · Русский
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