Telekom-operator Matrix
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Проспект Гурова
360 m
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122 reviews
January 15
A terrible operator, I wouldn't have said that a couple of years ago. A constant drop in speed in the evening. The application processing time is A WEEK!!!! And this is in the city center! That is, if you work remotely and you have a breakdown, take a vacation. They waited two weeks for the connection to resume, after a couple of weeks of use, the Internet stopped working, but the matrix services are working - they created an application in tech support, they say to wait 7 days… I don't understand the people who put up with all this, and I'll change my provider soon. If you need a stable Internet with a customer-oriented service, this is not about matrix.
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3
1
March 24
Today we purchased a Xiaomi router. They connected, but were unpleasantly surprised - there was no Internet connection. But we didn't lose our head and called the support service. When the operator Sergey answered us, we were incredibly happy, but when he entered the last four characters of the mac address, we were just over the moon with happiness. THE INTERNET HAS STARTED WORKING!!!!! But another problem has arisen. We don't know how to contact the operator Sergey to thank him and invite him to the sauna for crayfish and beer. Serega, if you're reading this, then contact us, you know the address, I hope. Always yours, Danil Alekseevich.
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February 6
The most disgusting provider I've ever worked with!!!Every day the Internet speed drops, movies, social networks, etc. are not uploaded!!!In the podge, they say give me the same instructions, go to the router, turn it off, turn it on!!!The films were watched at the Matrix Cinema!!!but he's lagging too!!! You can leave reviews on the provider's official page, but no one sees them.
See original · Русский
3