They don't know a word of English at all. Communication through a translator. The attitude towards the client is bad (b2car did well, gave the child a coloring book and gave water). Most likely, they recruited students for a small salary. I booked a Ford tourneo, got a Ford tourneo with a mileage of 125,000 km, which periodically lit up the engin check, and he stopped driving. I do not recommend it and I do not rent from them a second time.