I went to the workshop to repair a leather backpack. The work was done quickly, and the master informed by phone that the item was ready. I was quite satisfied with the quality of the service, as well as the amount of payment. A professional specialist is always needed to solve any problem. I think I've chosen the right address to solve my problem. Thanks!
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Ирина А.
Level 6 Local Expert
February 27
Expensive, price/quality mismatch
We did the job, and after a week and a half of constant wear, it got layered. When it exfoliated, it was clear that there was no declared firing - a clean fluff with unburned edges climbed. All the same things were subsequently made 3.5 times cheaper in a workshop closer to home. Nothing has come apart or peeled off in three months.
Payment was made in cash only - I had to walk half the city to withdraw the money. Transfer - no, top up your phone - no, zero customer orientation. I recommend that your friends do not contact here.
Disgusting service, 2 jackets were brought, on Thursday, they said to come on Monday at any time, it will be ready,
we came, not only did they not come up to us right away, but the employees together, as I understand it, stood with the director and discussed utility bills, then 10-15 minutes were looking for jackets all over the workshop ... and more it turned out that the jackets were not ready !!!
Instead of apologizing and saying a new deadline, the staff discussed the deadlines with the director for another 10 minutes and why it happened, the master is also flying in the clouds, does not know how much time she needs for sewing !!!
In the end, I'm not sorry, they said "you want to carry in another", "we don't know how much time it will take, we have a lot of work, call on Wednesday and clarify whether she is ready or not"!!!
Disgusting attitude towards her clients!!!