Thank you for the prompt repair of the rails on the Ford Explorer. Excellent and responsive craftsmen, high qualifications and extensive work experience are felt. They pinpointed the cause and eliminated it. Immediately, a gathering / collapse was made on the spot. In general, the service is at the highest level, and also the price-quality ratio
Not decent guys, the task is only to earn money, but not to help with the problem. I turned to the workshop to repair the leaking rail. The work was done quickly, the removal, installation and repair of the rail were calculated at 500 rubles. They gave a guarantee. I took the car and paid off. The next day, the car was driven onto a lift for diagnostics, as the car was being prepared for sale and the buyer wanted to look at it from the bottom. It turned out that the entire rail was in the same layer of dirt and oil as before the repair , the bolts for removing the rail were in the same layer of dirt, that is, the rail was not even removed. Not to mention its sink for leak diagnostics and high-quality repairs. Probably, having seen a leak in one upper oil seal, it was simply replaced without removing, without diagnosing, without washing the rail. At the same time, they took 250 rubles for the removal / installation. I consider this a blatant deception. Having described this story at the service station where the car was lifted, the employees were not surprised that such a story happened at Mastergur, according to them, customers had already come to them after this service with similar complaints. So my case is not an exception, but a system.
Already a regular customer: I made a Dodge Challenger rail and a Jeep Wrangler gearbox - everything is perfectly done without complaints. The guys help with advice and business, always competent and high-quality advice. From the latter, I was looking for a gearbox on a Mercedes W123 - I brought 10 pieces for a year for inspection, all the backlash, the latter finally passed quality control and said it could be done: serviced, changed all the washers, rubber bands, cleaned, painted - as new. I am very satisfied with the quality of work and approach, thank you that there are such guys who care about customers and reputation 🤝