Only positive emotions! Starting from the consultants of the freezers and up to the end of the installation! I called 3 companies for the price, the main ones on the market, I won't name them here, everyone knows! As a result, savings at a total cost of 80 thousand per two-bedroom apartment in the 9th floor of the standard and that's not bad, I'll tell you. And the five-chamber domestic profile (Kraft) is generally not inferior to the German one and the color of the window sill was selected with the profile of even the plug. In general, our family was satisfied. Thank you very much! To Nastya the manager, so special thanks to a very competent specialist!
The company has been on the market for a long time!
She used to be on Raimbek-Seifulin
Good company good windows
It's a pity the furniture store has closed
I ordered the balcony glazing for my mother-in-law. I chose from those companies that are on the market. Thanks to the company manager in advance. Everything was explained in a popular way. Promptly installed, the garbage was cleaned up after itself. In general, I am very happy with the work and the windows!
I am very pleased with the quality of the windows and the fast installation. Thank you very much! The house is now cozy and warm. I will recommend your company now!
I ordered two windows. They arrived on time as promised, the windows are beautiful, it's nice to look at them. Many thanks to the guys installers for their very careful work, as well as thanks to the manager Nadezhda, who suggested which windows to order so that it would be convenient to use them. It was installed a month ago, but I already appreciated how convenient my windows are. Good luck and prosperity to you!
Low customer orientation. The window measurer scolded the LCD, as a result, they completely refused to make windows, could not draw the kitchen, considered it expensive, and did not give a price justification. The answer "This is company policy" is annoying to say the least.
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Anonymous review
February 21, 2020
I haven't seen such a service for a long time. Everything is clear, as scheduled. With slopes is generally a song. All the windows in the four-room apartment in two days and that's it - you don't need to do anything. And it looks great. The only thing I didn't like was that they refused to install the cut on Saturday. However, I was warned about this when placing an order. I had to take time off from work.
Thanks for the high-quality and fast installation. The work was done promptly, the garbage was not left, it was explained how the mechanism works, recommendations for further work with windows were given.
We ordered windows at home , the best price-quality offer in the city
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Anonymous review
March 13, 2019
A week has passed since the windows were installed, and I sincerely curse the moment when I decided to order windows at Master Grad. On the day of installation, a lot of nerves were spent, everything that could be done badly was done, three windows were installed in two rooms, two of which with a complex lock – opening through the top. The installers installed the windows crookedly, on the remark that it was crooked, they began to convince that it was necessary, since then the windows would sag anyway, then during sagging they would align themselves over time. Despite not agreeing to leave the windows in this form, the installers solved the problem by literally hanging with both hands on the windows so that they sagged, sagged and leveled. Next, we look at all four of the four ordered windows with a complex lock handles at different levels with a difference of 7 cm, as if a blind man drilled, as a result, all the windows were removed again and all four were sent back and waited for new and precisely drilled ones to be brought. Further, these vaunted slopes, which are so beautifully made on video, in real life had to stand over the soul of the installers so that they sealed what was hanging from the top above the window and was not attached tightly by them, so that a gap was clearly visible. And all this was with nerves, hysteria and instructions to do the installers properly, while they proved that it would work. In another room, after 7 hours of installation in the first room, the windows were installed well, apparently tired of redoing their endless jambs of installing the first windows. We brought new windows with precisely drilled and planted handles and after 9 and a half hours we said goodbye.
A week later, after all the repair work around the house, they noticed that they still did not keep track of the installers at the time of installing the first windows, when opening the window from above, the window should open to the width that the person wants, it should not tip over to the maximum open state automatically, so the installation of the window is not correct. In the second room, both windows are normally complicated - if you want to open the window a little, you want more, in the first room both windows do NOT keep at the right distance and open to the maximum. And that vaunted finish on top of the windows, which we forced at the time of installation of the installers, so that they somehow glued it so that there was no strong gap from its sagging and not tight fasteners, in general, it sagged with a gap in other places where it was not glued then. But then okay, we decided not to interact longer than necessary with these people to glue and fix somehow ourselves, but the windows need to be fixed, we wanted all such good and high-quality windows and get a justified result for our money.
I had to call a week later to have it fixed. As a result, plus a ton of nerves spent and negativity. We talked with the director of the Master Grad and with the head of the assembly shop. I was surprised by the level of communication with clients and the frank expression of disrespect towards the client of both people in responsible positions. And how friendly, polite and courteous everyone was when you first came to order windows. After talking to both of them, you feel like you're in the shit. I didn't have enough nerves to prove that they were wrong and had made the windows badly and needed to be fixed. After talking on the phone with them, so far no one has come and called to fix it. At the same time, you do not know if this is bad or maybe good, because you do not want to interact in any way, waste your nerves, and order more windows from such people categorically.
They have been on the market for a long time, they make windows very well
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Валерий Т.
Level 2 Local Expert
March 4, 2020
The measurer is well done! He explained everything, told me everything. The installers are super too! They work very well and professionally. Everyone is happy!!!