A good hardware store did not particularly like the approach to the store, the website on the Internet is also normal, but sometimes it slows down due to the large number of images
The only disadvantage is that it is not convenient to check in / out to the parking lot. Check-in only from the outer ring, exit through the interchange in the direction of the exit from the city. Everything else is fine.
A good store, normal prices. The location is not very good. It is not convenient to enter from the inner ring.
But if you need something, it's not really a big problem.
A good store, the consultant answered all the questions, plus recommended what to take better (this applies to the tools department)
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Елена Бакунович
Level 4 Local Expert
June 5, 2023
A good store, I was at the address Minsk district, agro-town Senica (Mastak), there are several more shops in the city, this one is the closest to me. Located next to the Mkad, even if you skip the sign, the store itself is clearly visible from the road. I bought a lot of things as a physical person.a person for cash payment. We also collaborated with the Department of contracts for non-proliferation.cash settlement as a legal entity. There is a help desk right at the entrance to the store. We discussed all the necessary details of the contract by phone, agreed in the departments, special thanks to the contract department, the girls worked quickly.
The best construction store. The lowest prices. Postponement by bank transfer!!! I take the whole tool only here. Manager Andrey is a real professional! And I want to take the girl at the checkout with me)
We found something that was not in other stores. Prices are slightly lower than in general in the city (compared what they bought). Large parking lot. There are a lot of goods, there is something to see and buy
Great store. A large selection of all construction materials... There are a lot of promotions and good offers. One disadvantage is that it is problematic to get there without a car.
The impressions of interacting with this tool store left me with a bitter aftertaste. Despite my repeated attempts to contact them, I have not been able to establish the slightest contact with their support team.
The systematic ignoring of my calls was the first signal of unprofessionalism on the part of this store. Constantly encountering a busy line, I was forced to repeat attempts to call again and again, hoping to get at least some information. However, my patience was exhausted when I finally managed to get through, and then the call was dropped without explanation. This is a clear disregard for customers and unprofessionalism that I cannot ignore.
Realizing that any organization may have temporary problems, I expected the tool store to take appropriate measures to solve the problem, or at least provide some kind of feedback form. However, my expectations were not fulfilled, and I was left without an answer to my questions.
Such an attitude towards customers not only reduces trust, but also damages the reputation of the store. I regret that I spent my time and energy trying to contact this store, only to get zero results and zero satisfaction.
Based on my experience, I cannot recommend this tool shop to anyone who values their time and wants to receive quality service. I hope that the store management will take measures to improve its communication with customers and correct the shortcomings in its service system.
There are few consultants, they just talk on the phone, you ask for help, to which they answer: you don't see, I'm talking on the phone. And he goes on to talk about personal problems on the phone, maybe he needs to work, and not chat on the phone with friends
I visited the store on the recommendation of the online store 7745.bu. The store's assortment included the desired product, but in limited quantities. I contacted the store's cool center, checked availability, and booked a purchase. The store manager called back and informed you that the product has been postponed for you. It is very pleasant to receive such attention.
A wide range of products. Consultants know their departments well. There are always discounts. There are no big queues, I have never seen less than three open ticket offices. The prices are very acceptable.
The service is terrible, after leaving work, the lady decided to stop by and buy cement for the weekend, put it in the car at the warehouse, since it was in a clean one, but they told me that we had self-service and turned around and left.I had to get dirty
I give a review regarding the moment when I visited. Semi-empty shelves, it probably immediately becomes noticeable and, basically, a very cheap product.
Unfortunately, I could not buy what I came for, although there was information on the website that the product was in stock.
Service is not required
I turned to the seller for help, he kicked me off, saying click on the call button, pressed 10 + times-no one came up within 15 minutes
The result is that the welding machine was taken in a package
At the checkout they said that the equipment would be checked for info, they put a squiggle there, and the citizen sitting at the counter answered my question and did not need to check the equipment, he answered me so I do not know the equipment myself
And when I asked if something was missing, they told me to bring it back and check it out.
If anything, I have to pull a semi-automatic machine around the city.
The most terrible construction, both in terms of prices and quality of service , it is not possible to find an employee for consultation in one department , they say at the call center go there and look there , you wait for 10 minutes for a call , I do not recommend this store to visit , unless something is small and that is not a fact , They will tell you what you will find
The store itself is not bad. However, navigation is not very good.
But the entrance is inconvenient. You can only enter from the outer ring of the MKAD. You can't even drive along Kmzhevatov.