We rested at this hotel recently, for 10 days. After a long journey and flight, we arrived at the hotel at 7 a.m. before check-in. They promised to check in early for a certain surcharge, but this never happened. For 5 hours, we had to spend time with a minor child in the lobby on sofas in full view of all vacationers, while the hotel staff was inactive. Surprisingly, the 5-star hotel, as he claims, did not have a room for temporary accommodation of guests. Breakfasts are monotonous throughout the rest, there is no walking area, there is not a single bench to relax on site, the Internet constantly freezes. Of the advantages:clean everywhere, comfortable beds, great pool and Jacuzzi.
The hotel is good for relaxation, there is a Jacuzzi pool and they are closed, there is a gym, the food is delicious, the first minus is that there is only breakfast, rest in the mountains is cool, only you have to go up and down the mountains a lot.
A pretty good place to relax, there is a good gym (of course, it does not pull to the level of a real rocking chair), a dry steam room, a hammam, a swimming pool, everything is clean. The staff is very polite and attentive.
Nice hotel)) I liked everything. There is a swimming pool and saunas.good breakfasts
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Ксения Митюшкина
Level 7 Local Expert
May 22, 2023
In general, it differs from the pictures that are on the Internet, they settled in a suite in a cottage, the room is very pleasant with a beautiful balcony and mountain views, but there are a lot of nuances in the form of cracks on the sink / plaster, tiles on the street, etc. The shady playground is in very poor condition, they waited for the puddles to dry out after the rain, because everything is in the pits, they gave a stripped ball, which it was impossible to play with. The pool is large, but the saunas are separate, unfortunately, It is not very comfortable in this space. There is not a very large selection for Breakfast, but it is delicious (I liked the pastries). I was a little confused that only a few cottages are residential, the rest are unfinished (but apparently this is the norm for Tsakhadzor and Armenia)
In general, the hotel is clearly not five stars, maximum 3.
The staff is very pleasant.
The best hotel in Tsakhkadzor. It's getting worse in the neighborhood. The staff is very polite, helpful, and hospitable. The condition of the deluxe furniture requires repair, but none of the staff is interested in it. Shampoos and gels in the room are low-grade. Room cleaning is poor, regardless of the tip amount. The breakfasts and dinners included in the price are monotonous, but of good quality. In the only restaurant, the cuisine is good, the products are fresh, they cook with a soul, and around the clock! Children have nothing to do, there is no animation.
All the disadvantages of the hotel are compensated by the wonderful, hospitable people of Armenia!
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Раисат Карчигаева
Level 13 Local Expert
June 15, 2024
The comfortable hotel was there for the first time, we really liked it and had a great rest. We had an exomassage meeting there 👍 if you are interested , please contact 🙏
The hotel is great. The pool is magnificent. Cleaning may be lame, but it doesn't matter. And that's what concerns food.... Everything is bad. I am silent about the friendliness of at least someone from the restaurant department. Ordering an omelette for breakfast is a huge favor. You can have dinner only God willing with two dishes from the menu category. In the year 22, this was not felt. Spoils the whole wonderful experience of the hotel!
We were in the pool-it was beautiful, clean, bright, the baths were comfortable. The restaurant is magical. The portions are incredible, very tasty, the waiters are polite and pleasant.
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dinarg495
Level 8 Local Expert
March 19, 2024
Nice hotel!
Excellent service!
The kitchen is just great, the food is very tasty.
A great pool with a hammam!
The hotel is clearly tired, It's definitely not 5 stars. The food is monotonous with no choice by the day. We had time for soup only 1 time. The staff is friendly and friendly. The room was cleaned regularly.
Not a bad hotel and parking and breakfasts are great. But the service is so-so. We took a cottage and upon arrival, there were dishes with cola and glasses at the door as we arrived, when we moved out, it also stood. There are no toothbrushes in the rooms.
The best hotel in this city, high level of service, attentive staff
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Виталий Симуткин
Level 11 Local Expert
November 7, 2023
The best hotel in Armenia in general as such, in my opinion. Quality, service, everyone is trying. Dear, but that's not the point now. Everything is fine for Gazprom employees, so I recommend it
Plus:A very quiet, peaceful place. The service is excellent, the staff is friendly, the rooms of the cottage are clean and cozy.The pool and spa area are great!
Minus: the breakfast menu requires changes.I would like to see more national dishes, and variety (sausages, bacon, omelette), honestly, on the fifth day it gets boring. There are no excursions from the hotel, you need to negotiate on your own and here thanks to the wonderful guides https://instagram.com/my2ndfamilystayandtours?utm_source=ig_profile_share&igshid=1atjkzzqbwqrh
Together with them, we visited Lake Sevan, Yerevan, and even got to the Tolma festival! All the staff were friendly, friendly, and by the way, the cars are quite comfortable.If you need excursions in Armenia, then this is a worthy choice!
We were there in the summer. Excellent hotel, pleasant and helpful staff. It is very good for a family holiday in the mountains. If you drive in winter, it's a long way to the ski lift.
Good afternoon!
We had a rest in early December 2019.
The hotel is located in a very picturesque and cozy place. A huge advantage is the silence and the freshest mountain air. There is a beautiful ski resort nearby, but the season has just begun, so it was not possible to ride. I really liked the service, starting from booking and ending with the quality of cleaning in the room. I would especially like to express my appreciation and gratitude to Sonya Bagratyan for her excellent work in terms of hotel reservations and other organizational issues. The staff is helpful, polite and friendly. The cuisine is at a high level, the breakfasts are varied and have a fairly wide range. At dinner, you can also have a very tasty, varied and inexpensive meal. The rooms justify their stated level. It is clean, cozy and comfortable enough. There were no disadvantages. There were some advantages.
Huge swimming pool, sauna, gym. Cleanliness and comfort in the rooms. Helpful and friendly staff.
In a separate paragraph, I would like to tell you about the guide Mikael, who was recommended to us at the hotel and whose reviews we had already heard from friends before. If you have come not just to change the situation, but also want to get acquainted with the country, with its culture, traditions, cuisine - contact Mikael. You will not regret it, this is a professional in his field, in love with his Homeland and his job!
An amazing hotel. A paradise in the heart of Armenia. Incredibly friendly, highly qualified staff and excellent cuisine. Every day of our stay we couldn't decide whether to explore the sights or once again soak up the SPA and pool. It was very difficult to leave the hotel :)