A magnificent hotel, beautiful views, well-groomed territory, everything is super! The receptionist is attentive and very friendly hostesses, they speak Russian.
The room service is perfect, help with heavy things and even packing on request if necessary! Very tasty cuisine, a good fitness room.
Next to the hotel there is a private beach area with an entrance to the bay, the water in which is just a buzz.
We went to the promenade in the evenings, good music, fountains - everything is beautiful. There was a mall nearby where you could arrange shopping)
Our stay was just wonderful, we will definitely come back again!
We thank the Mariott R. Team, we wish prosperity and new grateful guests!
The service is excellent..the staff is polite...I'm thrilled..Great fellows...The room is comfortably clean and beautifully kept clean... they are cleaned several times a day..the refrigerator is always replenished..and drinks... coffee... tea..sugar..everything is always replenished...the food is delicious.. very..great view..thank you so much for such comfort
We visit Dubai very often! I liked the hotel very much, the staff is very attentive, the view from the room is fabulous, the location is very convenient! The only thing I didn't like was the food, I haven't seen such poor half-board in any hotel in Dubai. It is very strange to have such a high-level hotel and such a buffet. If you are lovers of Mediterranean food, it definitely won't suit you! And so, if it wasn't for the food, then it would definitely only be there.
This is one of the best hotels. The service is at the highest level. Absolutely all the staff is treated with respect and attention. The view from the room is gorgeous, there is a balcony with a table and armchairs. The rooms are cleaned every day. The food in the restaurant is incredibly tasty and varied. The beach is clean, the water is warm. They give out towels, there is cream and give out water in an ice bucket.
In general, the hotel is bombed. You can meet Hollywood stars. We were lucky, we even took a photo 😊
A very decent hotel. Convenient location, good service. We made a pleasant surprise gift for my birthday)) very cool breakfasts: a large selection and many delicious dishes. There is also a cool swimming pool on site.
We return to this hotel for the second time. The photo shows the view from the balcony and the room. Everything in the hotel is very decent! All the staff are very responsive, the concierge service, reception, waiters work well. The food in the buffet restaurant is delicious. On the beach-towels, water, sunscreen and gel after. There is a bar and a cafe. Food will be brought to you directly on the sunbed. The beach is very well maintained. The sand is rammed., there are nets from algae in the sea.
Good location of the hotel. There is a promenade with palm trees along the sea. A free shuttle bus to Emirates Mall stops at the hotel on schedule. It takes 15 minutes to drive.
I recommend the hotel.
A wonderful hotel, homemade food, high-quality, something new every time, there was a nice bonus as an all-inclusive for children, initially they took only breakfasts / dinners, at the end they counted God knows what for us, after explaining that we did not take it, they removed it, they took the tax for tourists 2 times, at check-in and check-out, everything needs to be monitored!
I liked everything, beautiful design, comfortable bed, delicious food, Russian-speaking guys work at the reception, only there is a hitch.. They decide everything, they left contacts in case of need for help. I recommend the hotel.
The hotel is super, the location is right at the beginning of the palm tree. The breakfasts fully justify their cost: a very diverse selection of different cuisines of the world, a buffet. Only it's better to come early, because at 9-10 there are already a lot of people, you will have to stand in line to sit at a table, besides it's noisy. The rooms were luxurious, the view was on the sea. The staff is very attentive, all issues were promptly resolved
A luxury hotel! First line, new housing stock. The on-site restaurants have very tasty and varied food from many cuisines of the world. Beautiful swimming pool. Friendly and helpful staff. It is ideal for families with children. The gorgeous location of the hotel on the Palm Tree.
The most amazing hotel! I've been to paradise. The staff is kind and helpful. The rooms are very comfortable and clean. The service is at the highest level. The view from the room and on the beach is like a picture in a magazine where you dream of visiting. A pool with a bar is cool! Food! Food!Food! Everything was so delicious that words cannot describe it, special thanks for the desserts.
I'm resting right now.
Of the advantages... kitchen on solid 4
There are a lot of disadvantages:
1. Rooms are poorly cleaned (there is no filling of shampoo and detergents at all)
2. The minibar is completely forgotten
3. Constant confusion with accounts. You have to sign, even a paid half-board with the cost figures.
4. Managers do not call guests back, even if you ask hard.
5. No one tells you when the deposit ends ... they just put it in front of the fact already in a restaurant or bar and demand to pay with a card.
6. The sea is terrible. There is a smell, some kind of slimy sludge at the bottom. Near the hotel, a geyser beats into the sea from a torn pipe that drains sewage into the sea.
The hotel is new for 2 years, it seems like it was opened.the beach area is not very large, fenced with buoys with a net, plus there are no jellyfish and small animals.if it doesn't float that there is no ocean, then OK.The location is popular with party goers, so the music is stable until 2 am.the food on the common table is good in principle.restaurants so far have been only in cucine, well, 4 with a minus.the territory is well maintained plus a promenade.But it's all nightlife and hanging out
The hotel is not bad.but there are disadvantages because of which it is impossible to give him 5
minus : there are few Russian-speaking staff ,
The staff that is there must be reminded of themselves and their accommodation in the room every day.
No lunch and dinner: coffee, tea. If the Europeans are satisfied with this , but the Russians are not .There are no Russian-speaking staff in the restaurants either.
Dead fish are being cleaned on the beach of Plokha,
And they clean up the mud badly.
To do this, it was necessary to go to the reception many times.
Plus: nice rooms, nice pool, nice beach, the food is very tasty and well cooked.
In principle, the advantages of a well-fed vest outweigh the disadvantages.
Regarding the hotel. Everything is very clean, cleaning every day (optional). The water is changed 2 times a day, but sometimes it is not enough, then you can ask for more. In general, a multinational team is working, everyone is friendly.
There are several restaurants. 1) Buffet, as everywhere else. 2) Italian cuisine - honestly not appreciated + for such a price is a controversial thing. 3) Japanese on the 14th floor looks cool, the food is not very good. 4) Japanese on the 1st floor - was not 5) Mexican - delicious +- spicy +- overprise 6) Korean - just fire, especially if you take the set as in the video for 650 dirhams, this is the tastiest meat in my life, but I'm 21)
Nice hotel, delicious breakfasts, beautiful grounds, heated large swimming pool, comfortable beach with lots of sun loungers and a boar. I recommend you to visit.
Nice hotel, conveniently located. There is a large swimming pool, there are always free places. Good breakfasts, the main thing is not to come to the end otherwise there are a lot of people. Friendly staff, it's convenient that everything is included for children and you don't have to bother
A great hotel with excellent, well-trained, courteous staff. There are several high-level restaurants in the hotel, for example, a Korean steakhouse, Japanese with excellent rolls and sushi
An excellent hotel with an ideal price-quality ratio. Service 5+, Food 5+, View from the room (direct view of the water) for 5+. The location is great if you want to visit mostly interesting places on the Palm Tree. I was there for 10 days in February and I plan to come again in the fall.
Everything is fine, starting from the staff (not only at the reception) and ending with pleasant little things (sunscreen, unlimited free water on the beach and in the room). Everything is very tasty and varied, there is a lot of space by the sea. Cleaned twice a day, the room is always clean. The staff is very friendly and always tries to help as much as possible, to understand what you want (for those who have a language barrier)). 5 stars!!! Thanks!
A good hotel, there are Russian-speaking staff, delicious food and, in general, everything is at a high level.
But when you go out to the sea, you get the feeling that you are swimming in the Moscow River with a view of Moscow City. This is not about the hotel in fact, but about the city of Dubai in general.
Someone likes it, high-rise buildings don't give me a wow effect.
At the reception, everyone is a little hung up. We were initially given the wrong room that we ordered. Instead of the room we booked with a Kingsize bed and a sofa, we were initially given two Queensize, had to go down and queue at the reception again for an hour to change rooms.
There are huge queues for breakfast at this hotel - it's half the trouble. Nearby, people asked for a couple of bananas for their child, which were taken out and set aside next to the cooks - they were refused.
!!! A sewer burst on the beach (video attached) and nothing is being done for several days. And people are swimming in it.
The rest of the hotel staff is polite and friendly. Rooms are cleaned quickly and efficiently.
P.S. We don't set foot here anymore.
The hotel is located in the Palm Jumeirah. The hotel itself opened not long ago and therefore there are small joints of the new hotel, but in general it left a very pleasant impression! Polite, helpful staff, for whom it is really very important that the guest is satisfied! The hotel has an unforgettable view from all the rooms, and from almost all you can see the amazing sunset.
The hotel has a children's exclusive service, which means that everything for children in the hotel becomes free, not just tomorrow/lunch/dinner.
If the M-club is included in the included services of your room, then you are very lucky and be sure to use all its features, and these are excellent individual breakfasts with sea views, these are excellent afternoon snacks, and happy hour is from 18.00-20.00 all alcoholic beverages are free, well, it works 24/7 and you can always drink coffee and have something to eat. And all this in panarama glazing, or even with access to the balcony of the 14th floor!
The palm tree itself also leaves the best impressions! It's like you're plunging into the world of cinema! Everything around is beautiful, lots of greenery, pedestrian streets, bars and restaurants, and all this is thought out and made so that everything is convenient and "for people")))
I liked the hotel in every way, it's a pity that there is no big water on the beach! We will come again if possible. I liked the location, cleanliness in the hotel, rooms and walking areas, friendly and prudent staff.
I'll start with the fact that we lived for 2 weeks and everyone was friendly. I know the Marriott chain and this hotel is on the level. We were with the family. I liked everything. Cleanliness, service, cleaning, which was 3 times a day, it seems there was always water in the room. In the photo, the view from the window
Location. Honestly - we went to the city a little, hung out on a palm tree, so I liked the location)) but in general, by taxi - 10 minutes from the Marina. I think it's great.
We were in March, the water was fine, but there are a lot of boats, there are a lot of them everywhere, they did not interfere. If possible, I will return here.
The territory is very beautiful, there is a place to walk, 2 shopping centers are within walking distance. The rooms are new and clean. The food is very tasty, the seafood is gorgeous!
A great hotel, opened in early 2023 - everything is fresh and clean, friendly staff, and most importantly professionals in their field. There are a lot of Russian-speaking guys at the booking desk. Delicious breakfasts, excellent location on a palm tree.
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Андрей в Городе
Level 20 Local Expert
May 21
An excellent family-run 5-star hotel.Large and cozy rooms with views of the beach and the sea, access to the pool with the attached service of the hotel restaurant.There is a secular table for breakfast and dinner, a large hall on the ground floor. WiFi is available throughout the hotel.
I am here now.
The room has not been cleaned for 2 days in a row.
The restaurants are not delicious, except on the 14th floor.
The sun and the beach, of course, are super, but there is no role of the hotel here.
The pool is small, there are never any places nearby.
There are a lot of coupons for everything in a row, somewhere they are accepted, somewhere they are not.
In general, without gasps and sighs...
The hotel is new!!!they meet and serve you perfectly!!!The restaurants are delicious ☺️the beach with a view !!!We will definitely return to this hotel 🎈
To be honest, the Hotel left a negative impression.
Room cleaning is sloppy. The cleaner broke the charger, stepped on it with his foot.
They didn't want to change the paid dinner for lunch because of my safari trip. Like the hotel rules don't allow it.
The 20-year-old daughter was not allowed into the pool on the top floor, they said that after the age of 21, even with her parents.
Security does not allow access to the beach during the hours when the beach is closed, i.e. from 9 to 5 it is possible, but not at 8 in the morning. These are the "rules of the hotel".
Everything looks like a pioneer camp.
Oddly enough, it rains in Dubai and today is just such a day.It is a pity that there is no indoor pool. When booking a room of the highest category, access to the lounge is provided, where you can have breakfast, have a snack for lunch and fish with alcoholic beverages.I love this hotel chain precisely because of bringing access to the lounge.The hotel has free water in the room and on the beach, I liked the fitness,
Being a status member of the Marriott loyalty program, I have something to compare with. I have stayed in many hotels in Dubai. The girl at the front desk was incompetent and not friendly. The head later solved all the difficulties with the settlement, but the sediment remained. In general, the hotel has not been fully studied by me, because I lived for a day. The first impression is not very good. I liked the walking area. Nearby hangouts.
Nice hotel. But there is something to work on, there were no slippers, toothbrushes, a bathrobe and towels in the room-for one. We called the concierge service 3 times, contacted the reception 2 times before the issue was resolved. Cleaning is "lame".
Of course it's cool to take everything included, but we were poisoned there, they don't know how to clean, and it feels like they only come into the room to rearrange the slippers, and one day they left a DIRTY RAG on the bedside table next to the bed!
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1
N
ninuk .
Level 9 Local Expert
November 8, 2023
We're in this hotel right now. Very poor service, very! In an Italian restaurant, there is an absolutely sick coughing girl at the entrance, coughing at the guests and not even covering her mouth. We sat for an hour at dinner - it turns out they forgot about our order. Despite the fact that the order was asked to be made for the child as soon as possible. Tired from the road. The food is frankly not tasty. It is not possible to eat one of the cannelloni dishes.,
The next day we went to a restaurant for members of the elite status of Ambassador (for us for free) - we waited for breakfast for 40 minutes. At the end of breakfast, we were also charged 70 dirhams per bottle for water (total 140), that is, 1000 rubles = 2000 rubles for 2 bottles. This is with a free breakfast. Without warning. There was an absolutely sick coughing girl at the entrance again. As a result, I also had a sore throat at night, thank you, they infected me.
A day later we went to the main restaurant. The service is very, very lame. The staff snatches the food right out of their hands at 11 o'clock, when breakfast closes and the buffet needs to be cleaned urgently. At 11.01 there is NOTHING edible anymore, some kind of wildness - everywhere in all normal hotels at least they let you put on plates if they see that guests are rushing in search of food. There are no clean tables on the street. There's nowhere to sit, like at a train station. The level of waiters is very low. Plates are taken away with food without even asking. The request to bring bread was answered with indignation, what do you want, already 11 o'clock. As a result, they brought it with such a look, which is not pleasant.
In the lounge on the 14th floor for elite members of the club, they knocked on the door (it was on the afternoon of November 7, 23), tk forgot the card - instead of greeting, she received the phrase - don't you have a key or something with a dissatisfied look? well, according to tradition, if food is served there from 18 to 20, then at exactly 20.00 you will not see it there. not a drop. and you will not be offered to endure even a little, even though you are with a child.
And so yes, everything is very beautiful, new, I can mention good rooms, a normal children's club for Dubai and a very friendly security worker at the exit to the embankment.
Improve the service! Take a normal person, not a wild one from the alley!