My daughters vacationed in Egypt, in Dahab, for 25 and 15 years. I ordered a taxi for the trip back from Dahab to Sharm el Sheikh Airport. I ordered for exactly 13 o'clock because the flight was at 16 and it took more than an hour, 100 km. At 13 o'clock, the car did not come and I started writing to whatsapp at the phone number listed on the website. They answered me every time - wait, it will be in 5-10 minutes, and so on several times. Therefore, they did not order another car, they waited. The taxi did arrive, but at 13.35. I was worried that my daughters would be late for the flight, but the driver stopped the car and went somewhere for another 10 minutes with documents, without explanation. After this stop, I started writing to the company that I did not want to pay for such services with taxi delivery 35 minutes later and with stops while passengers were late. To which, in an ultimatum form, threats were received that the daughters would now be dropped off in the desert and that I would pay the money immediately. Two girls, including one minor, will be dropped off in the desert. We paid immediately because we found ourselves in a desperate situation - we were afraid of missing the flight and being dropped off with threats in the middle of the desert. On such occasions, you need to contact the police, even speaking. The daughters managed to get on the flight, right next to each other and barely, they ran and asked the airport staff to help. I do not know where to file complaints about such "services". Make your own conclusions about whether you need something that my family and I have encountered.
We ordered a taxi from the airport to the hotel, our plane was delayed, a taxi driver with a sign was waiting on arrival, we got there perfectly! The next time we took a tour, it turned out to be cheaper than everyone on the bus! The tour is very exciting colored Nuweiba Canyon. Next time we'll take it somewhere else from Marotours! We talked with Alex
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Светлана П.
Level 12 Local Expert
July 28, 2022
We took two excursions to Jordan and Jerusalem. I liked everything, except for the lack of ferry tickets, our attendant explained something about us to everyone at the entrance and then the inspectors constantly asked about this ticket. We booked this tour 2 weeks in advance, the reason why we did not have tickets is not clear. The excursions are incredibly interesting, all the guides spoke Russian well, without an accent. We carried out everything as stated in the program. Our individual guide's excursions were twice as expensive
We ordered a taxi from the airport to the hotel via Whatsapp, the car arrived quickly, the price for the trip was completely satisfied. The service is good.
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Юлия
Level 9 Local Expert
February 25, 2022
We ordered a transfer from the hotel to the airport. The driver did not arrive. No one answered calls or messages. Three hours later, they wrote that the driver had overslept. I don't recommend it to anyone