Excellent textiles at very attractive prices. The choice, the quality - everything is just fine. We were satisfied with all the purchases.
If the review is read by the retail chain's management, there are a number of questions for *you*, the management.
Sales girls are in desperate need of at least a basic course in customer service. We spent more than 3 hours in the store. The total amount of purchases is 1,000 Belarusian rubles. As far as I understand, this is a large purchase. During all 3 hours, none of the girls came up with an offer to help, advise, or pick up the product. Everything had to be done in self-service mode, the girls diligently (well done) engaged exclusively in laying out.
Well, you can't do that :) We would have left you 1.5 times more in much less time if a consultant had attached himself to us.
Thank you very much, with the hope of improving the service.
A good store with pleasant prices comparable to the quality. For some reason, the most favorite store is in Zaslavl, it is spacious, everything is hung by categories, colors. It's a pity that there are no children's things under 2 years old
I bought a sweater with inscriptions, and after the first wash the letters peeled off, the look is terrible, here is our Belarusian quality Mark Formelle, how do I buy things of this brand after that? How can this be assessed?
The area is small and, as a result, it is difficult to view the assortment. At the same time, the delivery service
for models that are not in the store at the time of the visit works well.
In the store, it is very crowded between the racks with clothes, you can't miss each other, there are not enough three fitting rooms, there is always a queue. Previously, there was a concept of a discounter, they came for cheaper things, now the assortment is no different from the rest. There's no point in going to the factory.
They are extremely unfriendly "consultants". They do not help with the choice, do not bother to look at questions about the availability of sizes. I was there by the will of fate, I would not have gone on purpose. I ordered it on the website, and everything was brought home.
Friendly and competent consultants . Decent quality and modern, interesting design of things. A spacious store with good lighting and air conditioning .
No matter how many T-shirts and thermal underwear I wore, Mark Formel is the best for me.
The most comfortable feeling is cotton for the summer, and with synthetics already in cool weather. And the price is quite affordable.
However, some of the inscriptions on the clothes are not particularly verified and here one could puff to come up with something more euphonious and stylish, but otherwise well done, fellow countrymen, the workmanship is decent.
Success and prosperity to the brand from the bottom of my heart.
I visited (for work) many factories, but I did not have a chance to visit Mark Formel!
I put 5* in advance, because this is a decent, high-quality Belarusian brandy. I am waiting for an invitation to visit the factory!)
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Anonymous review
January 25, 2024
I have been a regular customer for many years! I buy underwear often! I'm happy! I recommend it to everyone, everyone will find something interesting for themselves!
Hello
I ran in , so to speak , out of urgent need ( to follow the socks ) I was late for my birthday ..
I took expensive 5 rubles each, I can't say that I can't get high-quality things, you lose them on the go, this is one case.
The second case, the underwear on the tag 116 chest, 106 waist is a kick-ass, it feels like they ordered patterns in China.. They turned out to be two sizes smaller .
The third case is trousers 38-34 size , the same as with underwear ..
To be honest, my wife dragged me into this store, this is her part, this is a factory store, there is a choice, discounts also depend on the assortment, the staff is friendly, goods from socks to light outerwear.
A good store. A decent selection of all kinds of underwear and other things. I took a very good quality tracksuit, well, and all sorts of T-shirts / shirts
A good range of women's clothing. But the queues at the weekend are very disappointing. One cash register, and a queue to the front door. Otherwise, the impression is good.
The choice of goods is huge, their quality is always on top.The store's staff works above all praise.Very high-quality underwear, chic trousers and tights....We were very satisfied with the store...
A cool store of the youth and stylish brand of Belarus. There is always something to buy. If only there was money!There is a sock honor board!It's very creative!
I liked the store very much, it is quite good and not a small assortment, there is something to choose from. Everything is of good quality and for every taste
The service of the employees themselves leaves much to be desired, of course. You go in there, and it feels like either you are not there, or you are already hated) almost never anyone asks what to suggest or etc. this is more an exception than a rule, regardless of whether there are many or few people there
The formel generally upsets discrimination against thin women with breasts larger than 3 sizes ((. Either on full, or the breasts do not fit into tops and bras.
But 4 stars, of course, for cool socks, minus one for bras.
Regarding the store on Puteiko, there are no complaints about the service
I unloaded the cardboard, everything is fine: the people are polite, everything is fast enough, but the race itself is narrow (especially when some gazelist starts and goes to pick up the papers, and from the MF itself) and there is little room for maneuvers on the territory.
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Анастасия Богданова
Level 6 Local Expert
December 18, 2024
A huge number of new collections. Once every 2 weeks I consistently go in and buy something
What can I say, the store is near the factory.Everything is there.The size range is not complete, it's a pity.Last year we were - we were fascinated.This year, there is not a full range.
A good store, polite staff, convenient location, there is Parking on site, but it is very difficult to find a place there, close to the railway station
I ignored this store for a very long time, or rather, the brand as a whole. Reviews about the quality of the product were mixed, and I was used to several European promoted brands.
Then I bought a couple of things for my child, then for my wife, then for myself... Like it. At a humane price, the quality is quite decent, good cut. The choice is also quite big. For the prints on the clothes, a special "thank you", please. The attitude towards customers is very loyal, they change unsuitable clothes without a sound. Again, discounts in this store are not an empty phrase. 25-50% is very nice.
In general, the store has been added to favorites.
The ugly quality of service in the online store. I have placed an order for more than 100 BEL. rubles. I paid for the order with a bank card upon receipt. I have specified all the data for the delivery via Belpost. 3 days later, I receive an email from the payment system with information that Markformel canceled my transaction, and I can still address Markformel to an email address. Almost immediately, I sent an email to several e-mail addresses listed on the site as contact (I still have not received any response from the email). I also wrote a chat on the online store's website. A little over an hour later, I received a reply in the chat that the staff could not contact me at the specified phone number, so they canceled the order. Why call me at all if I have paid for everything and specified the address for delivery? I did not receive any answer to my question "If I did not answer the specified phone number, why was I not contacted by the specified email?" Thank you very much Markformel that you are here, even at a distance of several hundred kilometers from potato paradise, you manage to remind how wonderful life is there and how important you are to the seller, manufacturer and society. Keep it up !