I'm from Novosibirsk, ask me what is my first impression of the so-called railway station? I will say this, I had a problem with tickets, contacting the senior cashier in my opinion, Oksana is her name, she was able to solve the problem with understanding my question, she also wanted to note that there is no toilet at all, so many passengers, but there is no toilet, deputies of Mariupol notice the problem, there is not even a public one with children I had to walk Through the bushes! Please take into account!
Taxi drivers walk around and swear in front of the client. They can't figure out which one of them is which. Sometimes drunk people with disabilities walk around and try to communicate! It's dirty and dreary everywhere. People are not friendly, grumpy. The 90s are still there! I do not recommend going there at all!
In fact, there is no train station, there are benches on the street for waiting and the pavilion was recently put up, you can go in to warm up in bad weather. There is a shop nearby (it worked) and a cafe (it was closed), they close early at 18.00 and 20.00. It will not always work to drink coffee
A fairly large, spacious building, clean. It is very cold inside, I think due to the fact that the walls are bare, there are no small retail outlets inside, creating the atmosphere of a "live" train station.