The attitude of sellers towards the buyer is arrogant!They answer questions very reluctantly , showing their reluctance with all their appearance , when asked to bring their size , on the way to the warehouse , they can calmly get carried away talking with their partner , and completely forget about the client .In principle, every time I go to this store, I see the same picture, two saleswomen are standing at the checkout talking about some personal problems in full voice , watching ticks with their faces buried in their phones, what is happening in the hall, they absolutely do not care.Therefore, I no longer buy anything in this branch, I usually look at new items to buy in another branch
Hello, the sellers of the store are very arrogant in Secret, I liked the sneakers for 276 rubles, but the sellers talked reluctantly, condescendingly, in short, I turned around, went to another store and bought there, sales depend on the service,I understand this, because I worked in a shoe store myself,please work with the sellers!!!!I have to be friendlier, especially since I politely addressed the sellers and did not understand what caused such a bestial attitude!
Bought in the "Secret" of Mario Berlucci..shoes for 200 rubles...the warranty is 2 years...the sole burst a year later! They said after their examination that it was mechanical damage! Absolutely disagree! We will have to apply to an independent expert examination! In general, disappointed with the store lately! Before that, we were regular customers! And they left good money in different Mario Berlucci stores, buying a lot of shoes from this brand! But what a problem...we are to blame! That is, only consumer relations to customers! After an independent examination, they will have to pay every penny, including for the examination itself..for transport ..for shoes, etc! And unfortunately, we will have to abandon further purchases of this brand!
Kind, of course, I'm surprised by the quality. Sneakers for almost $100 . I've been wearing it for more than a year, the sole burst. After reading the reviews, I look at this problem not in me. The first time I returned them, apparently the marriage was at the seam, and then the sole
I like everything: fashionable stylish shoes, discounts, promotions, quality, and service! I tried to buy in other stores, well, my soul is not lying! There is no such pleasure from socks as from MB shoes. Style, quality, and design are on top. The service is super!
The girl bought shoes from you several times. Quote: "Very beautiful and fashionable shoes, but not of high quality, that autumn, that winter did not survive even one season, well, at least summer sandals survived 2 summers, but I will not buy more from them"
For three years now, I have been buying shoes at the Mario Berluchi store. The quality is excellent. You fall in love with these shoes from the first fitting, they are very soft and comfortable. There are no complaints.
To be honest, I've been disappointed with this company lately, there's always some kind of jamb, and if you review the store itself and its location, then I don't really like the sellers who think too highly of themselves