"This is an amazing hotel! From the moment of check–in to departure, everything is at the highest level. The staff is friendly, attentive and always ready to help. The rooms are spacious, clean, with stylish design and all amenities. The breakfasts are simply delicious! A large selection of dishes, everything is fresh and very tasty. The location is excellent – close to attractions, restaurants and transport. The atmosphere in the hotel is special – you feel like not just a guest, but a long-awaited friend. I will definitely come back again! I recommend it to anyone who wants to enjoy the trip 100%!"**

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ZhKobilov ZhKobilov

Level 7 Local Expert

I stayed at this hotel. On the plus side, it is quiet both inside and outside the hotel as the hotel is located far from the road. The suite room is spacious, the room is large and there is additional furniture. This is where all the advantages end. And so check-in at 13:00 I arrive at 13:05 I am asked to wait since the room is not ready yet, the cleaner was cleaning. I've been waiting for 25 minutes since I arrived. I go into the room and such a picture opens up. The furniture is absolutely all old, I would say decrepit, the mattress on the bed sagged, all the furniture is old, I also thought that maybe they made it old, it turned out not. The doors are all Soviet, both the entrance and inside, it is not clean, not tidy, the whole bed is stained, both the blanket and the sheets were changed to another bed, the same thing, the cleaner said that these stains do not wash off. They forgot to put the necessary accessories in the bathroom, so they had to call the staff again. The pillowcases on the pillows were damp, because after replacing the pillowcase, they put on a pillowcase that was not yet dry. The table was all sticky, as I understood it, they didn't even wipe it. The TV surprised me at all, the diagonal is 32 cm, the bullets are broken into junk, but it still functioned somehow, the TV is ordinary, which does not connect to the Internet, and on which there are only 27 channels, some of which are blocked due to lack of signal since they are connected to satellite TV and some stupidly music channels. Cleaning is not done from the word at all, I went to the city for a while on business, I hung a sign on the door handle where it says about the need to clean the room, I arrive after 6 hours, the corridor was and remained, the benefit of the admin himself saw and asked whether the cleaning was done or not. Since they don't give you the keys to the room, the admin himself goes with you and opens the room, also strangely, when the admin asked about cleaning, the maid asked in surprise what cleaning was needed, I was very surprised. In general, I will sum up one thing, there are a lot of minuses than pluses. Therefore, I do not advise staying there, the maid is alone in the entire hotel, cleanliness and service leaves much to be desired.

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Ким

Level 11 Local Expert

A cozy hotel. The location is convenient. The staff is responsive, responds to requests instantly. Not expensive. The deluxe room is large. Clear. No unnecessary odors. I liked everything👍 I recommend choosing DELUXE - the price difference is symbolic, and the room is 2 times larger

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Marakand Palace

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