A normal store. The choice of products is not very good. But perhaps this is due to the current circumstances and the situation. But there is a good delivery, we use it
I arrived in Donetsk in early November, I bought one of the closest shops to the house, which I visited several times during the month. Result... The fruit and vegetable department has not changed for a month! Everything that has withered and rotted there continues to wither and rot further! I recommend avoiding the fish products department! Not only does it stink of a corpse factory, but it's also a solid delay! The dairy department seems to be fine, there is a choice, but with the exception of cheeses, there is nothing to do there. Well, all that follows is solid racks with cans / packages, as everywhere else, but the choice is too meager, and the price is simply space in relation to similar supermarkets! I still don't understand how to get a loyalty card? The cashiers answer "read on the site", but with such an attitude to the client, you do not want to visit the site, as well as this sharashkin office called "Manna"...
The choice of goods is not to say that it is amazing for such a large retail area, goods are constantly being swapped, Because of this it is difficult to come and buy what you want quickly, about delivery - wait for the apocalypse faster, made an order, and no one specifying anything on the third day they call and ask if I expect my order or not! Is this even normal? Prices are significantly inflated for some products, the product is duplicated many times. In general, nothing special! Manna-The Hypermarket of the new deception
A good store for Donetsk. It is hardly worth coming here from another area, since it does not differ in principle from the Herculean ones. Although there is a difference: there are no Hercules goods here, only Russian and Belarusian goods. The milk is limited in assortment and terms, there will be few cheeses, and even then they are Belarusian. In general, it resembles a former Bridge. The Russian network is still very, very far away. However, there is already a website, a mobile application and delivery around the city - it pleases, therefore, the four of them.
I bought a watermelon in Manna, there was no choice at all, there was 1 on the shelf. We drove purposefully after the watermelon! As a result, there are only words from a delicious watermelon. The inside is soft, the juice has flowed out, and to all this it is also missing.
A fairly wide range of food products. Fresh food in the cooking department. The meat department has a good selection of fresh meat and sauces.
ATMs (PSB, MRB) were disabled as of mid-May
The range of products is normal, but I want more!! The price tag is acceptable, especially for promotional items))
The only thing that is not clear is their slogan - a new format hypermarket! - what is the new format??????
In "civilized" markets there are self-service cash desks, delivery of goods, bonus programs, etc. something needs to be changed to match the "NEW FORMAT")
Disgusting delivery service, the order was made yesterday at about 16.30, the time was indicated from 17-18, as a result, at 17.30 there was an SMS saying that due to weather conditions, the delivery time was shifted by at least 3 hours, I called back, said that I was putting the child to bed at that time and would not be able to accept the order, as a result, they promised that they would bring me the very first, right in the morning, since I informed them that I was leaving at 10, as a result, the driver called at the beginning of 12, and accordingly, I could not answer, since I was in the clinic.As it turned out, no one warned the driver, he had an order form for yesterday, that is, from 17 to 18. It is impossible to reach the managers, then the phone is busy, then the phone is turned off.I'm already silent about the fact that half of the positions are missing as usual.Disgusting.
terrible choice, expensive, big store with good facilities, but the shelves are empty
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Сергей Комарчук
Level 11 Local Expert
February 12
If you don't want to finish, coffee is not expensive, the products (ready-made delicious)
See original · Русский
A
Anonymous review
September 26, 2021
09/25/2021 visited Manna for the last time! I have never seen such an attitude towards people in any store. Potatoes for the promotion in the catalog are 25.99 rubles.. The fact that they give out 10 kg per person is not written in the catalog. The sellers said we only give you a grid if you have three people. We arrived with the children in half an hour, the same sellers refuse us, they say, type in bags from the general pile. Of course, it's just horror, not potatoes. We went to the administrator, she called someone, and the sellers started giving people a grid for three people again, including us. And then the "director" and his bodyguard appeared with a gun, another one stood aside and squinted... If they had told me, I probably wouldn't have believed it, but he - the "director" began to snatch the cart from the child by force, pushing his hand away. He said that he didn't care who allowed you to take these potatoes, etc. It seems that you got into the 90s and products on coupons ((( I DON'T ADVISE ANYONE TO VISIT A STORE WHERE THE HEAD ALLOWS YOU TO BEHAVE LIKE THAT WITH CUSTOMERS!!!!! And by the way, the director and his armed bodyguards were without masks!
A very unreliable home delivery department. A candle order has been made. The delivery time is indicated from 15 to 16 hours. At 16.10 a call that not all the ordered goods are in stock. This is despite the fact that the order was formed at 7.25 am))) and it should be delivered by this time. That is, the order was submitted the day before, but by 16 o'clock it was only seen. My friend ordered at 11 p.m. on the same day, they brought it at 15. Question: Where has my order been for so long? It is impossible to reach the delivery department. The connection is exclusively one-way. Is this how this service should be built? It's a disgrace.
I ordered home delivery. In principle, I was satisfied with everything. A couple of items were not available, but the girl who collected the order picked up similar ones, fortunately there is enough canned food there. The meat arrived fresh, but not beautiful))) Much for the promotion, free shipping in two hours. The weight of the purchase was quite a lot - water, drinks, cans, potatoes))) so, it's convenient. I recommend.
Poor product selection.
Good cooking, vegetable and fish department.
The rest is terrible, one type of product is displayed on the entire shelf, and so in many departments.
The cashiers' work is full 0. They always sleep. It's a small thing that there aren't enough of them. Of the 20 available cas, max 5-6 works. The store positions itself as a retail and wholesale store. But there are no wholesale separate cash registers... And you have to stand in line with three units of goods, and in front of you are wholesalers. The only thing that attracts. So this is a household appliances store. The guys are real professionals. And they will prompt and tell you...
The store is large, the range of goods is rather big, there is something to choose from, but I would like more)In general, the store is good, especially if you live nearby.There is delivery, too, a big plus
The most unorganized delivery service, not only do you order today, but delivery is only tomorrow, while prices change, there is almost nothing from the ordered although everything is in the catalog, the order is also delivered at night at 22-23 hours, it was announced 17-19.And when you start telling the delivery guy that it's so embarrassing, he says only 20 minutes after the order was given, no organization.In my opinion, if you can't work better, don't take it and the situation is tense because of you you're nervous.I don't advise anyone to get involved.It totally sucks.
The assortment is good.
Probably the best in the city at the moment.
A sufficient number of cashiers.
I put 1 star only because of the cashiers.
How many I've hit - they're one step away from being rude to the client. They mostly behave as if they are doing a favor by putting up with customers around them. Either raise their salaries or change them.
They spoil the impression of the store.
Not another foot.
The app's disgusting home delivery service.
Half of the order is out of stock. Be prepared for the fact that the order collector will call every minute with the words "there is no such position, but there is one like this"
+the loyalty card cannot be activated
I have been waiting for the order for more than three hours since the moment of registration in the application. The delivery man arrived as if nothing had happened, without even trying to explain the reason for such a delay. Yes, there are huge traffic jams in Donetsk.
It's just a terrible store. The staff is boorish, you can't ask anyone anything, only they twist everything with their face. A large number of expired goods among dairy and meat products.
The only thing I would like to mention is the girl Sofia (like a packer or something like that). She is very sweet and helpful. I immediately agreed to the request to take me to the department that I need.
I constantly shop here, there are a lot of ticket offices, so I don't have to stand in queues for a long time, constant promotions for popular goods, large parking lot like manna itself👍
The range of products is large, the quality of service is good. However, the delivery is so-so. I made the order a long time ago, so I hope that there are changes for the better
At the time of writing, it is quite an interesting hypermarket, primarily because you can find products that are not found anywhere else in the whole of Donetsk. Well, the prices are really a little lower.
I was not impressed, from the word at all. Plus there are queues at the ticket offices, and some goods do not make their way. There are not enough goods for such a store, it is difficult to find sellers, maybe there are none??? At least the staff is friendly and tries to help somehow.
The store chain is good. Everything is accessible, understandable, and beautiful. The only drawback is the local toilet... To put it mildly, a quiet horror)
Queues at the checkout, slow service, a lot of pickers who interfere with shopping.
The constant absence of trolleys. In general, I do not recommend it. Orders on the Internet, there is always nothing and long delivery.