I was there this summer, overall it was nice, the food was delicious, the cuisine was varied, but of course the staff let me down, not a very pleasant attitude, I didn't get much. The barbecue is a bomb by the way.
The kebabs are the best,the cuisine is delicious,banquet menu 🔥,VIP from 8 people to 60,amateur karaoke , cozy common room ,there is a summer house,there is a tapchan on the summer house
The food is so-so, and the attitude is generally disgusting. I ordered mushroom soup. The waiter first tried to figure out how it was made, either mashed soup or broth. I brought the soup obviously from the bag, it's just visible, it's like semolina is floating there. There are very few mushrooms, less than a spoon for the whole soup and one piece of card the size of a fingernail on a little finger. It's a shame to submit it! And mushrooms of different sizes, rubber, frostbitten, as if they were scraped off the wall of the refrigerator. In general, I tried half a plate and decided not to eat it. I told them to replace it with a beef shurpa, my friend ordered it, it's for four, the meat is tough and very fatty, but at least edible. The surprise was that there was mushroom soup in the bill. I refused to pay, after which I had a conversation with the administrator Natalia. I don't want anyone to communicate with this person. It's terrible, she didn't even ask me what I didn't like. She immediately started talking very rudely, just demanded to pay and that's it. Regarding the soup, she said that they have such technological maps, and that I did not like it, this is my private opinion, which no one is interested in. Like that. But she was interested in whether we were visitors or locals. What's the difference?! He does not know or ignores consumer rights laws. With a grin, she said, "You are consumers." As a result, I got tired of arguing, it's useless, she just doesn't care about the client, doesn't listen at all. Despite the fact that we behaved very culturally and correctly and tried to convey the claim. I probably should have made a scene.
It's a shame that there is such darkness inside such a good facade of the institution. It is clear that the owner has invested well, and the employees are destroying the reputation and business in this way.
By the way, we left an entry in the book of reviews and suggestions. But some pages have been torn out and their numbers have been corrected. It's a pity I didn't take a picture.
Of course, we don't set foot here anymore.
The waiters were just lazy, they had to collect the garbage themselves and put it in beer mugs and constantly ask to take them away. By the way, shish kebab is also not the best
I really liked the kitchen and the service, the order was delivered on time, I will now visit with my family more often
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Никита С.
Level 5 Local Expert
October 25, 2022
We came in the afternoon, we were forbidden to play backgammon in an empty hall :)
Mushroom soup was brought, which looked as if a rag had been squeezed into it.
They asked me to replace it. The replacement was replaced, but the check was punched. After lengthy arguments with the administrator of the institution, we were told that: "You will achieve nothing." We have made a complaint in the book of reviews and suggestions.
We will not come to the institution anymore
The first thing I didn 't like was that the officers and technical staff don 't wear second shoes , no one demands it from them .Secondly, everyone comes into the kitchen from the street. Third, the staff is taken from the street and does not require sanitary books. The cook prepares all dishes on one cutting board, for example, to peel onions and cut and cut meat there, and wipes the board with a dirty rag that cannot be soaked in whiteness even in the evening and no one washes the dishes there are iron pans cauldrons baking trays everything is old and in soot and soot and in such dishes the dish is prepared and even cooks go without caps that is, without a headdress, also when preparing a dish, he the cook does not wear disposable gloves and with his bare hands they touch products, meat, fish, vegetables, fruits, although gloves should be worn everywhere and in general I think the owners of this institution need to know one thing that the technician washes the floors and toilets clean and the dishwasher washes the dishes and not two in one where the technician and the cook are the same person
The quality and taste of the food is average. The staff makes you wait, a different person comes every time. Some kind of inconsistency of actions. For that, there are free tables, you can come without reservation. The most important thing is the price, everything is quite cheap against the background of many cafes /restaurants, for this 5.
The kebabs are just bones, the fish is overcooked, the kitchen is terrible, the building itself has an interesting oriental accent and design, the owners sit with the guests and talk very loudly-loose behavior, ugly.
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Александр К
Level 8 Local Expert
June 12, 2022
Everything is delicious! comfortable private rooms!