If it were possible to give 0 stars, then it would be just such a rating. I adore "Mom at home" and have visited them for pancakes many times, I have always advised everyone, but for the second time in a row, only negative impressions remain and it is at this point. Initially, the impression was spoiled by the most repulsive mood of the girl who worked at the checkout, as if she was extremely unhappy with her work and dreamed of how to go home as soon as possible. But that's not what we came for, so we quickly let go of that moment and looked forward to ordering. But then we took it away, where one of the positions was a double pancake with ham and cheese. Firstly, the pancake was very dry, and secondly, it was slightly warm, the first time I saw it when the cheese was not even thawed (I attach the photo). I'm not talking about ham at all, I even got some kind of cartilage. It makes the dish very cheap and worsens the taste when the ham is ground into fine dust and it just looks like it's been chewed, which was also very surprising to see in a pancake house that has been operating for so many years. Well, I was also surprised that we weren't even offered to add any of the sauces (previously, we either always asked, or it went right away, because I ate the blast furnace without it). I am very sorry that the opinion about this place has changed so much, because it used to be one of the most beloved pancake places.
We ordered a cutlet with mashed potatoes and cranberry compote for the child. I must say right away that the child ate a little potatoes and refused most of them and cutlets, so we had to test them ourselves.
First, expectation and reality diverge. The dish on the restaurant's advertising banner: smooth mashed potatoes, an appetizing cutlet. Dish on a plate: mashed potatoes are all in lumps, crumble on a fork, the cutlet is visually smaller in size. Obviously, they didn't spare the butter or milk, but also the water for the potatoes. I think there is very little meat in the cutlet. Morse wasn't impressed either. It was frankly tasteless, the dish went into the trash. If such a mother had been at home with me, I would not have lived to see these days, I would have starved to death. The total receipt was 17.80 BYN. At least, I do not recommend this dish. We won't take any more food here ourselves.
The food is delicious like everywhere else, homely for this plus. However, the staff at this point is kind of angry, dissatisfied and unfriendly. Recently I took an order for takeaway, the pager worked, I come up there is a tray with a bag with my order on it and a disposable fork and spoon and two paper napkins, I think well, apparently mine, I take two napkins, and then it starts)) They say these are wonderful napkins, why did you take them!! Yours are in the bag, we have already put everything together for you. Because of the two paper napkins, it's ridiculous. I replied that I didn't know what was already inside, they looked at me like I almost took the cash register with the money)))
More dishes are actually delicious. I almost always take the same thing: a pancake or draniki + soup. Pancakes are always fresh and delicious. I don't really understand sweet pancakes, because the filling is in chunks.. The soups have gone very bad. Previously, there was always a lot of thick stuff, now it's just a mess... I agree with the dissatisfied staff! Be more cheerful :)))
I seriously do not understand the reason for such strange reviews - we have repeatedly visited the Dana Mall, recently we came here, but to the Palazzo. A diverse range of dishes, friendly staff - you can arrange to remove / add the necessary ingredient. In most cases, we stopped our choice on pancakes and pancakes with stuffing, so far we are satisfied with everything)
The staff is friendly, the food is delicious, the service is fast. They suggested that it was better to take it based on preferences and everything was very tasty. I recommend.
The food is normal, I didn't like the service. The girl at the checkout talks rudely, I understand that everyone has a hard day, but saying in front of guests that she doesn't like serving them has spoiled her appetite a little. Draniki top👍
I ordered mashed potatoes with meatballs this morning. The mashed potatoes were sour, to my objection, they said that this could not be, because it had just been cooked)))) But, they offered to replace it with pasta, for which they got a +. The food tastes absolutely mediocre. I don't come here anymore.
The shingles are very balanced, a simple dish that is not done well everywhere. Convenient disposable tableware, they say about 10-15 minutes, but they did it in 5.
The chicken broth is just disgusting.
Instead of the usual chicken, smoked chicken is put, as a result, just pieces of greasy skin with a disgusting smell are mixed with pasta.
There are no advantages.
Food for a solid 1 point. It's not even food, but a greasy, tasteless, unfrozen ration. Why is it unfrozen, you ask? But because if you defrost ready-made pasta in the microwave, they are fried into one solid lump, which happened. Pasta sauce is flour mixed with water or 1.5% milk.
Chicken cutlet is a separate story. You can take two chicken cutlets from here and use them instead of burger rolls - there will be no difference, because it is solid bread. Moreover, it is so oiled that it flows stupidly from it, two spoons of oil remain on the plate.
Mashed potatoes are edible wherever you go, but in canteens it is better and cheaper every 5 times.
The conclusion is that it is better not to have lunch than to have lunch here.
Thanks for attention.
Whenever you want homemade pancakes. I always take them here. Yes, maybe I would like more fillings and the size of the pieces themselves is also larger. To make the food feel, and not just slip. And I took some mochoroshki with a cutlet, too, I advise everyone.
See original · Русский
1
1
Ася
Level 7 Local Expert
January 31
I often take food for my colleagues at work. They serve and cook quickly, and the staff is courteous. Everyone is always happy to have food from Mom, thank you!
Disgusting food!!!!!!
It's been a long time since I've eaten such terrible food and at such a price!
...I ordered mashed potatoes with a cutlet and cucumbers, a frozen cutlet of unknown age, mashed potatoes for three, the only norm is cucumbers....the cost is 10.90.....
Salad with smoked chicken ...
Chicken cat cried a bunch of Peking cabbage to create mass
I'm not naked in this place at all,
The cost of the salad is 6.90..
The price of such a salad is 3 rubles maximum...where do they get such prices from?..for such a tasteless tree
Cappuccino is just awful!
I visit this institution for the first and last time. I ordered mashed potatoes with supposedly Chicken cutlet and cucumbers. And I paid 12 rubles for this splendor . Although in appearance this dish barely reached 5 rubles. They say a minced chicken cutlet. There was no smell of chicken there..And the number of cucumbers in general amused - 4 thin circles💪
My advice: do not visit this institution.
See original · Русский
5
2
А
Александровна
Level 5 Local Expert
February 6, 2024
On 30.01.2024, we decided to visit this institution with a young man. They came with a smile and left without. The girl at the checkout greeted us disgustingly, with a displeased face.
We made an order and waited 10 minutes.
When the young man went to get the order, he saw that instead of macaroni and cheese, they put mashed potatoes on us. We didn't say a word about mashed potatoes when ordering. When we said that we had not ordered it, the cashier replied very rudely, "SO YOU HAVE MASHED POTATOES IN YOUR RECEIPT, SO YOU ORDERED IT!". After that, she called the administrator, who, instead of apologizing and bringing what WE ordered, also rudely said that there was mashed potatoes in the COMPUTER and in the RECEIPT.So it's us who are so stupid and inattentive, we ordered something that we basically never eat. In the end, the pasta was brought to us, also with a dissatisfied face, without apologizing. For food 5, for service 2. The sediment is terrible.We won't come anymore because of the staff.
Yesterday I visited this place in the Palazzo shopping center
I have never seen a more disgusting diet anywhere! Sour machanka for pancakes, the hodgepodge was stuffed with mayonnaise, well, it's hard to call this soup a hodgepodge
The administrator is absolute zero, she tried to prove that they only have Sour Cream 25% and it cannot mix in the soup, but their Sour Cream tastes like typical mayonnaise
I do not recommend this place, it is far from homemade food
I visited this institution on 09/19/12 at about 2 p.m. I was surprised that at lunchtime there was already a difficulty with the fact that with 100 BYN there was no change at the checkout, and most importantly they did not offer any alternatives, but simply said "we do not have change." Now a question to the representative of this public institution: Is this my problem? Is it okay for you not to serve a customer if, for example, I don't have money on my card? Or is it your employees who should be interested in the client and go and make a change, I don't know in what way in order to save the client?
But the funds on the card were good, they paid for the order, issued a receipt and a device that notifies about the readiness of the order. After 10 minutes, the horn rang about the order's readiness, I went to the checkout to be given the order, to which I heard "it's not ready yet, we're already collecting, wait." When asked why the horn rang, it was said that the equipment somehow synchronized with another customer. Are you guys serious? I haven't heard such nonsense yet, considering that this other customer was on the other side of the hall. Well, okay, I began to wait further. Honestly, my patience could not stand it, I went back to the checkout to clarify the time of order readiness, to which the manager looked at me with surprised eyes and began to ask what I ordered and for what amount. I provided all the information, to which I received the answer "there are problems with your order." That was the last straw of patience. Why do you say that you are already collecting it, when in fact the chefs do not even know about this order? Disgusting attitude and service! I advise you to learn the standards of customer service even in that very teahouse. The staff did not even consider it necessary to apologize for the inconvenience! Don't set foot there anymore
Zero attention to customers, randomly take people out of the queue for service, without noticing anyone. I found a stone in a pancake. I'll attach a bill from the dentist
It is impossible to eat solyanka, one fat, why mushrooms??? Pancake with potatoes, mushrooms and cheese - where is the cheese? There is little filling, the pancake is tasteless - the price is very high. The price is a maximum of 5 rubles, not 13.80
I visited this place in the PALAZZO shopping center. I ordered chicken soup and salad with smoked chicken. As someone has already written: "They cook just to cook." I waited for the order for 20 minutes. It didn't taste good to me. I won't come back here anymore and I won't advise anyone. It tastes much better in an ordinary dining room.
Disgusting food, ordered food through Yandex, it is impossible to eat. I immediately threw out the soup and mashed potatoes with a cutlet. Pancakes can still be eaten somehow, but it doesn't taste good at all. In general, I do not recommend this place to anyone
1) the pager was not working (and no one called me for an order, and it was at 10 a.m.)
2) coffee (Americano) is the color of black tea. I asked to redo it, but the new one turned out to be the same mess, the taste is disgusting!
3) pancake with a sponge, edible, but not Wow(
See original · Русский
1
R
realfake96
Level 7 Local Expert
December 9, 2023
Supposedly homemade food, but God forbid that someone at home had such food, they ordered hodgepodge and French fries with nuggets. Nuggets are like soap, plus tasteless. The potatoes are soft and without salt, the hodgepodge is very fatty. We also wanted to see what we could buy to drink, so the receptionist told us to ask ourselves what we wanted. In short, it is expensive and not tasty
These pancakes are impossible to eat!!! Stop embarrassing your country by serving such a national dish!!! It's just pancakes fried in boiling oil that don't taste right. Only fat and no potatoes are felt !!! For pancakes with salmon, the price is 16 rubles. For this money, we ate very tasty pancakes! And this is just a SHAME!!!
I took mashed potatoes with a cutlet once. It didn't taste good to me. It's like the cooks cooked it, because they have to cook it. And unfortunately, I got poisoned from this meal. I ask the management to check what the chefs are cooking!
I've been there many times before. But how did you amazingly manage to spoil bulba? The owners, you staff the stable on Saturdays, they'll be good for you..
04.01.23 we tried to visit this institution in DanaMoll. There were no pancakes at all, they said there were no potatoes.... Pancakes were offered to wait 30 minutes!!!, there was no queue...Simply amazing service! You could just close the point if you can't serve customers, so there would be no sediment left.
See original · Русский
3
3
А
Анастасия Иванова
Level 8 Local Expert
February 27
Pleasant staff and delicious mushroom soup (Thu.27.02.)
From time to time, we order food through Yandex. They bring it quickly, the service does not break delivery, everything is not even bad for food. Almost like the name. Maybe not mom)) but my aunt is definitely at home)
So far, I've bought food from them once, the pancake with the red fish in the picture looks just delicious, but in fact there were three pieces of fish there. And the pancake itself looked ugly, the example when the picture and in fact differ like heaven and earth.