I bought an apartment on Bozhenko, came to their office, bought a router that was advised, then they came and connected everything with the tariff that was offered. Bottom line: it was enough for a month, then it got worse and worse. At the end of November, they called them and asked them to upload the Internet, which they told us, like the application was accepted and wait. So three weeks have passed and the Internet has completely disappeared. The calls are not being answered.
Until March 30, 2023. I couldn't say anything bad about this provider. I have been his client since 2012. But after the cable was broken on March 30 due to weather conditions, they have not repaired the Internet for 7 months. I have submitted several applications, I keep calling, but the answer is the same:- "Wait....". Just mocking. I brought the second Internet into the house, but since my money is hanging on this freaking maximus, I'm trying to get it repaired. My neighbor also spent 7 months without their Internet, just before this weather. In general, it works well if nothing happens. And then everything... and this, by the way, is not the first time. So before using their services, think carefully. I wouldn't recommend it.
The Internet was turned off due to weather conditions, and no one is even going to do it, everyone is postponed for a week, and terrible, just disgusting dispatcher operators do not introduce themselves, terribly angry, as if the whole world offended them, rude and rude. We try to get through, we get a reset in response, then the phone is turned off, and when we call 15 times, then they take it and are rude. Horror. Change the dispatchers, they spoil the whole mood!
DO NOT CONNECT THIS PROVIDER!!! There are constant breaks with the network, they ignore calls during breakdowns, if they call persistently, they turn off the phone and completely Ignore the client. For standard "up to 100 m / s" they charge not reasonable 500 rubles. Also in the personal account in the "speedtest" section, the speedtest itself displays incorrect data + advertising messages, notifications about those. not at work. By connecting the tariff to 100 m/s, the cherished ones will be from 50 m/s to 75 m/s. Of at least some advantages, I can only mention specialists who are engaged in repairing equipment directly "on the pole". I don't see any point in paying more than 150-200 rubles for the services described above.