The waiting time in Mcdray is approximately 5 light years. It's unbearably simple! If there was a siding out of the queue, then no one would have waited so long. There is no one to work in this institution, 1 person takes the order, he also accepts the payment and he also, apparently, cooks himself. And so it is constantly. Where is the level and speed of the service, when entering the queue, a stopwatch was given to your hands?! Yes, now you can give out a sundial in this queue, you can spend half a day in the queue. Customer focus is at zero!!!
Good afternoon!
This is not the first time I have faced a long wait for an order from mac drive.
The service is slow. We accepted the order, arrived at the pick-up window and have been standing for 15 minutes so that we were given two potatoes and two burgers.
Three cars were already behind us with orders and drove around us.
And we are still standing.
I had to get out of the car and knock on the window to somehow be remembered!
The potatoes are salted every other time.
It's bad, it's gotten really bad.
One point
We were waiting for the order, it appeared on the scoreboard, we approach, the girl at the checkout asked what order, looked at the receipt and later did not hear the answer
As a result, we stood for another 5-7 minutes, our order disappeared from the scoreboard, we did not hear any response. As a result, after rechecking the order, our order was standing in the pick-up area with a different number all this time) It happens to everyone, they got confused
But I would like not to ignore the customers)
Very slowly, that McDrive, that in the hall, at different times of the day. I don't understand how you can wait for an order where there are 3 positions, 15 minutes, and there is no queue as such (3-4) customers. Do you even know the meaning of fast food? Questions to managers who are apparently unable to organize the work of the staff..... Why in Lithuania, Poland, Spain, small orders are made instantly, but here ...
Sometimes there are sooo many people, respectively, and the waiting time increases significantly, there is not enough space for all guests. Parking is available, the drive is working.
Cool Mac. Lots of places, polite staff. The order does not have to wait long, everything is done very quickly. Mac drive is also a plus in this establishment.
It used to be a great place. I stopped by, took breakfast and went to work. Everything is fast. Now you are standing, waiting for them to come, making an order, driving up to the payment, waiting 10 minutes, driving up to the issue, waiting 15 minutes from above. As a result, to have breakfast, we stood for 35 minutes, and the workload was always 3 cars.
It's a beautiful place. It is always clean, the staff is polite and everything is clean. So I recommend stopping by. There are almost no queues and there is always a place to sit down and leave the car or take it with you.
Clean and tidy. Polite service staff. Orders are collected quickly. I suffered a little in a piece of burgers, ice cream and pie, but in general a good institution for family holidays.
Things have gotten really bad lately. They cook for a long time, French fries are put less than before a little. And the scoreboard in the room is not clear at all for what, they write it's ready and then another 15 minutes or you wait longer..
I don't see the point in having two lines to accept an order, since they can't cope with a high load. You stand and wait on one line, and the second line goes faster, since there is no one to serve the first one.
Mac is always delicious.
Yes, sometimes they will bring a cold bun or "dead potatoes".
But in general, you must agree - for your money it is delicious, always available. Rich or poor, everyone goes to McDonald's!
Well, where else will you find a 24-hour coffee shop with delicious cappuccino and even without leaving the car. And sometimes I look in without a car, because even the most stubborn shawarma near the subway after 23 is already "under lock and key". Or maybe you need to go somewhere early. I always come here for my morning coffee.
Just like the whole network. It's complete nonsense. It's better to buy shawarma than they have burgers and potatoes. The service is slow, both inside and out. The food has gone completely bad.
We are waiting in line for 30 minutes !!!!!! And there are 2 more cars in front of us! How many employees do you have???? It's just terrible! 11:36 !!! Weekday
Чисто, уютно, мало народа. Быть может это мне так повезло, но отсутствие толкучки для меня является важным плюсом. Вкусно, к кухне вопросов нет. Девушка за кофейной стойкой тоже была очень приятна в общении.
Despite the presence of 2 lines, which are serviced by one person anyway, the waiting time leaves much to be desired. A fast food restaurant is turning into a very leisurely food restaurant.
The most disgusting poppy, we waited an hour for the order, so it also turned out that the burger was not reported and the nuggets and burgers were assembled carelessly
The queue for the mac is being serviced for a very long time. Drive , I 've been standing for 40 minutes and haven 't even arrived at the payment window yet
The slowest, inattentive Mac.boo((((one ticket office is open, on a day off-once,the bus with the children arrived-two, waiting time is 40 minutes, are you serious?((( it's a pity that we drove away and only then found ketchup in the cheeseburger (the order was without it)
Быстрое обслуживание, все было горячее и свежее. Спасибо что добавили возможность покупать десерты из кафе, на драйве. Минус - во время дождя с крыши капает прямо в машину и на руки
Excellent, convenient, close to home and to the Mkad. There are always queues in the evening
See original · Русский
Show business's response
N
Nan
Level 4 Local Expert
June 25
The waiting time on the McDrive is more than 30-40 minutes. There are a huge number of cars. Orders are not accepted. There is no operator in the window, the order is not answered by radio. Why make a McDrive - if not employees. Create artificial queues?
The food is like in any poppy.
Only the name is new, everything else is unchanged. If you can still put up with taste (and queues), then there are no dirty tables and rooms. Well, it's just not serious
Еда мягко говоря стала на очень любителя. От макдака там ничего не осталось, кроме того что они тоже в какой-то форме. Похоже мчаться они в сторону примитивного буфета, что прискорбно...