Мак.by
75 reviews
January 15
The staff was polite, it took a long time to decide what I would order, they suggested everything and in the end I really liked what they advised. The atmosphere in the shopping center is great, it's extremely calm in the morning, you can eat in peace, the average waiting time was 5-10 minutes, no more
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March 30
Extremely disappointed with the service. The most dissatisfied faces of the employees, when issuing an order, as well as when you sit and eat in the hope of relaxing and having fun, you can see how three employees are standing and just looking into the hall into the mouths of the visitors. Not comfortable
We also witnessed a mixed-up order, where an employee brought the children to tears, and we were ashamed of their behavior!
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1
January 6
we ordered a New Year's set, in which you can choose the color of socks as a gift. they chose the red ones, as a result they received the yellow ones with the words that the red ones had ended
in the same order, they took the kids mil with the hope of a dragon toy (they also chose a toy when ordering), as a result they received a wooden puzzle
and left in a bad mood
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3
May 31
They didn't add a burger to the delivery, no one calls back from support, wasted time and money, called the restaurant number, said they couldn't help in any way... Terrible attitude towards customers
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1
April 23
I changed the ingredients in the order to remove the fucking tomatoes. I came home, I was going to eat, and I see that they are fucking in place. Why do we need a line-up change function if it doesn't actually do anything?
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1
June 2
The establishment is very slow, the staff are working like zombies. The order had to wait a very long time. The staff is rude, and they have dirty fries everywhere.
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1
September 6, 2024
I made an order (only 1 roll), mine and someone else's were on the scoreboard in the "Preparing" column
After 5 minutes, it was displayed in the "Ready" column.
I come to pick it up, I stand at the counter, no one pays attention to me. After a couple of minutes, I still waited, the administrator came up and it turned out that they hadn't even started cooking it yet. As a result, with the words "now let's assemble your roll", she went to make it herself ... (the roll, by the way, turned out to be as terrible as possible)
Actually, two questions:
1) How much is the roll collected not by the cook, but by the administrator?
2) Why press the button that the order is ready if it is NOT ready for delivery?
Probably the worst poppy in Minsk...
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1
August 1, 2024
Today, on our family holiday, we decided to place an order for delivery through Yandex.food for the first time, the order was collected at this address. We were extremely dissatisfied!
The potatoes are rustic - almost all black, like rotten, and those pieces that look more or less raw inside.
The hamburger is empty and dry.
A double cheeseburger is two pieces of cheese, two cutlets and 3 tablespoons of ketchup, is it dry? If not, then we are not happy either.
Nuggets - even nuggets are dry and it's unclear what kind! That Kids are nice, that adults.
French fries - without salt, like rubber.. Moreover, what is in the children's set, what is an adult.
The only one who did a good job was the courier!
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2
November 10, 2023
Hello! Food court on the 3rd floor of Green City.
Mac.by
One with different-sex daughters "killed" time for delicious food while waiting for Dad.
The food is on the table, the children are eating, things are on chairs and in a cart... nothing foreshadowed trouble ...
and then-force majeure. "MOM, PIPI"
And what to do?
Children are of different sexes... food on the table, things... Aaaaaaa....
However, the attentive Administrator of the cafe Rud Ivan noticed my alarm. He offered to look after his daughter and things while I take my son "on business"...
They quickly returned
My daughter was eating, and a trusted person was looking after her, smiling...
I ask you to mark him taking into account my opinion and feedback.
Thanks Mac.Bye!
By the way!
He refused to tip....
Even uncomfortable somehow
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2
December 8, 2024
It couldn't be worse. It's a pity there is no "0". I decided to try their popular cherry pie, just for the promotion with an average cappuccino.
First of all, they didn't make me a cappuccino, but an American, medium one.
Secondly, the pie was not fully fried, with 2 corners frozen.
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2
May 9
Everything is fine, I ate them, the cockroaches were delicious, and the aroma of the poop made me feel good
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1
February 27
An ordinary Mac on the food court, nothing special. It's a problem to sit down at a table on weekends, but that's not Mac's problem.
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December 7, 2024
One of the best takeaway restaurants, the children really like it, we visit once a month! Prices are excellent quality! I advise you to visit!
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2
October 31, 2023
A great place to have a snack in such a busy place. Very friendly staff, excellent menu. The reason for waiting for the order was explained and even offered coffee for waiting, and even after that they put additional potatoes in the order as an apology. There would be such excellent staff in all fast food establishments. I will definitely come back here again
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3
May 9
I would like to give 0 stars to this Mac, and we would like to send special greetings to Artyom, an employee who worked on the shift on May 9th. The waiting time was 2 hours, they called Mac's number three times, Artem picked up the phone three times, who assured them that the order had been delivered. Teach employees to work according to the prescribed rules, and not to lie that the order has been delivered, and then officially cancel it with a refund.
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3
May 11, 2024
Cheating customers!!! Be careful and careful, be sure to double-check after assembly for the presence of all goods in the takeaway package!
Today I ordered a cheeseburger, two pies, a steak and potatoes. I came home and found that there was no cheeseburger! 3 rubles is certainly not a big price, but the impression and mood are definitely spoiled! Institution
I DO NOT RECOMMEND IT
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1
3
July 15, 2024
We ordered a kids meal , everything is upside down inside , the cheeseburger will burn out as if it was taken out not from the kitchen , but from the toilet , the code for getting a discount on the pie does not work in the receipt (the code is fixed), the toy is defective (there is no stand ), the impression of this institution is spoiled...
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2
January 14
If there is fish in the order, the order is deleted and it cannot be tracked.
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The problem still hasn't been solved.
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January 8
They do it quickly, but when the food is delivered to the gym, there are no trays in the package, it's not such a service.
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May 6
Four points just for having a milkshake on sale, even if it's not cheap! KFS is no longer selling, but I really want to drink a cooling drink with a normal plastic tube!!!
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March 5
The fastest on the food court.
The staff is excellent!
There are kiosks and delicious coffee and burgers.
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1
November 24, 2024
Everything is super, this time everything is as fresh as possible, the chicken de luxe is just a fairy tale
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March 28
For a long, long time. The staff doesn 't want to work at all and doesn 't rush anywhere!
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1
May 4
It's not a bad restaurant, but there are always a lot of people. Because of this, orders are prepared for a long time and you have to wait among the crowd, because there is not much space in other places.
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March 9
Mak.by And the Golden Apple is the best that nature has given.
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2
August 20, 2023
One of the advantages: friendly and attentive receptionist. This is the end of the advantages. There are no breakfasts. Explanation: well, we only open at 9. And what is the problem with working with the breakfast menu from 9 to 12? And the maximum fiasco is the payment. These superintelligences have established a rashist Savings Bank that does not accept Belarusian cards through Apple and Samsung pay. Attention! A Russian bank is more important to them than a white-handed buyer - eat your burgers yourself, don't mess around.
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1
1
March 14, 2023
The staff is smiling. They cook quickly. The food meets the standards. The interior is not flashy. It's not the most atmospheric place, but there are pleasant promotions. That's what you need for a bistro.
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May 28
Mac and Mac. It's no different from the previous one, in my opinion.
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August 12, 2024
It's delicious, very simple, perfect. I love mac bye, especially the chickenburger!
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1
December 16, 2024
Mac is like mac , but the food court is dirty and noisy
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1
February 10, 2024
I placed an order with ten takeaway burgers, they gave me small bags, asked for a large bag with handles, said that it was paid and it was impossible to buy, because the queue at the checkout was 20 people. In short, they clamped a bag with handles
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3
October 29, 2023
I often order food delivery via Yandex and there was no such thing that the order would arrive full. Then instead of a double big burger, the usual one arrives, then there are no sauces, although there should be, then the nuggets were not reported. There were problems before, too, but not every order. This is definitely not a courier error, the package is sealed, an error during assembly.
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3
1
September 29, 2024
Not the best place of all the poppies , so everything is standard
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January 31, 2024
I often buy here, everything seemed to be fine, today I ordered two cheeseburgers and 2 regular ones, potatoes and cola, took them and went home, there are no potatoes (big), it's not nice
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2
1
August 11, 2024
French fries are not tasty, absolutely tasteless. The order was waited for about 10 minutes, at the end it disappeared from the scoreboard altogether.
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May 22, 2024
I ordered potatoes, they were salted and soaked, I asked for a Coca Cola without ice, it was with ice, the burger was very dry and they also gave the wrong sauce
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2
July 13, 2023
Good operation mode. I ordered a milkshake there. Very fast cooking. Despite the minimum order, the service was good. Thank you.
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3
August 31, 2024
The potatoes are disgusting, dried up, without salt, and even not very warm, the cheeseburger cutlet is thin, stiff and barely warm, the bun is generally cold, the cappuccino is tasteless and boiling water. The only thing that was OK was a cherry pie
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1
August 14, 2024
If I could put 100000000000000 stars, it would be good these are the best burgers in the world!
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January 19
It got really bad after the sanctions
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1
June 21, 2024
Unfortunately, the cappuccino is no longer the same. It looks more like diluted black coffee with a minimum amount of milk, very bitter, there is no foam at all. Back in February, the coffee was normal, it seems that the recipe was not changed for the better 🥲
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1
October 8, 2024
Convenient location and pleasant prices
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January 29
Delicious and fast
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2
May 7
Fast service
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January 31, 2023
The part of the order placed for takeaway was not put in. Not checking all the items from the order on the spot was a miscalculation on our part, because coming home, of course, you can't prove anything, only if you watch on cameras how the order was collected, but nevertheless it's unpleasant, money is wasted
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3
November 30, 2024
Everything is fine, but there are no breakfasts
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2
October 31, 2024
Add breakfast, the whole area suffers from your point, you have to order through third-party applications much more expensive and then, if possible
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3
May 11, 2024
Be careful, check the collected takeaway order. Do not report the product
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2
June 9, 2024
I work not for quality, but for quantity. The burger was poorly folded.
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1
August 28, 2024
Fast, to taste the standard mac
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