Mac as Mac, free parking, there are always places. The taste has changed, it seems everyone has already noticed and the price tag has become very inhumane: coffee is expensive, burgers are expensive. If you take a couple of pieces for two, then it's cheaper to sit in a normal pizzeria.
we made an order at 23.20-30 as a result, we wait half an hour (by the way, half an hour before closing and our order was the first in line), the table was ready, no one gave anything at the counter for 15 minutes, the order was later removed from the table. For some reason, the guard collected our sauces on a napkin, the order itself is still not being taken out. At 23.58 we receive an order (the order is selected on the spot) we start eating, after 15 minutes they ask us if we will be soon, while we sat before and waited for 30 minutes for an order, which usually takes 10 minutes to wait ... the desire to eat there is completely gone, not only that they ask you if it will be soon They also walk around looking at you, of course, there is only a spoiled mood and an impression of the institution. When opening the door, the guard still said everything would come back, instead of refraining from commenting…
The most ordinary fast food, re-frozen raw materials for a lot of money.
Not a single gram of useful and nutritious food in Russia or Belarus.
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Дмитрий Аксёнкин
Level 7 Local Expert
July 30, 2024
The assortment is the same as everywhere else, but this particular restaurant is characterized by the slowness of the staff and it is generally risky to order a table service. You can sit for 20-25 minutes and the orders in the queue have been distributed after you for a long time. Your order, if it is in the table service, is not reflected in the general list and only a small showdown with the manager in the hall helps to get what you ordered. Alas, this is not an isolated case. There are no complaints about the interior and the quality of the food. Good old Mac.
I advise the management to try their own rolls in light clothes. The roll is always falling apart as much as possible, from the packaging, so that you cannot completely get to eat. A package with a leaky bottom through which the sauce is poured out as much as possible, including on clothes. I will not order them anymore in my life and I do not advise anyone
Mac is not the same anymore. It started with the fact that I couldn't pay for Apple Pay at the self-service terminal. It turned out that you can only pay with your phone at the checkout. I bought a Combo set of triple cheeseburger, Coke and French fries. Compare what is in the picture and what is in reality. To taste 2/5. French fries have a lot of black dots. That is, they do not monitor the quality of the potatoes at all. It was also very salty. There is not a pleasant smell of beef fat in the hall, i.e. it is most likely fried on it.
The advantages are clean, fast service.
But I definitely won't go again and I won't recommend it to anyone.
Today I went to Burger King, the cheeseburger has a soft fragrant bun, cucumbers are visible, and the cutlet tastes better. French fries are better. And the most interesting thing is the price is almost 2 times lower.
The air conditioners are working very hard because of this, it's just cold to sit there and everyone is sitting outside again because it's very cold there
Very slow service. (Comparison with Moscow)
We tried a triple cheeseburger - like a double, but triple. 😂👍
I liked the mustard burger.
They do not sell children's toys without a set of food.
I wouldn't even notice the change in the corporate brand, everything is done very well and neatly, but there is some subtlety that remained in the old restaurant!
I have been here since childhood more than once. Very tasty burgers, French fries, coffee, cola, sprite, fanta. The service is good. The staff is not bad. Gorgeous atmosphere
Nothing has changed practically since the McDuck. Delicious burgers, familiar French fries, fast service. I always come here if I want fast food. And inexpensive.
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Anonymous review
November 24, 2023
Good afternoon/evening! I rarely leave reviews, but then I decided to write. It is very unpleasant when you leave not a little money in an institution, and as a result you get not pleasure, but disappointment. 24.11 were with a girl in Mac.by at the address Surganova str., 63, they took some food, one of the positions was "potatoes in a rustic way". Already at home, after we started eating, it turned out that several slices of potatoes were rotten /wormy, well, straight black. The proof is in the attached. I hope that this will not happen in the future. Thanks for dinner !
If you want to order delivery, it is better to order from other fast food outlets, waiting for an order from 40 minutes is almost always because they have no desire to collect delivery at all, they give orders only at the drive and hall
The service has become disgusting. The combo of Two Mac fish had to wait 20 minutes, although the readiness was displayed on the screen 5 minutes after the order, they only work on mac drive or delivery, ordinary visitors don't care.
The food in general is not bad, but the service and cleanliness of the restaurant leaves much to be desired (dirty tables, dirty floors, everything in the bathroom is flooded with water). I wish it was like before!
Compared to the old Mac, it has become noticeably longer to wait for an order.and the quality has dropped a lot .starting from the quality of the products (bones are periodically found in a fish burger , cutlets in beef burgers with a taste of cheap minced meat , cheese melts on burgers in a different way , I generally keep silent about sauces for potatoes ) so the very build quality of the burgers suffered (very often they are crooked, in a double burger the whole package is covered in fat )
In general, if you evaluate it as a new institution , it 's not bad .But if compared to McDonalds, then of course the quality leaves much to be desired.
They collect burgers like students without training, everything is like a blunder and ready. The restaurant itself is clean, spacious and almost always empty.
Surprisingly, McDo even has breakfast. It doesn't look like a regular meal. A very tasty bun. Omelet with ham. Surprised! You can start the morning with you))))
This is the only Mac in which I had to wait so long for my order, although there were few people, and they accumulated after the order was made by me, despite this, they gave orders to everyone, and mine, oddly enough, is the latest, but everything would be fine if it was just as good to taste
Potatoes are not salty from the word at all, coffee was bitter, there were always good memories of this Poppy, spoiled the impression
The rebranding did not go unnoticed)
I liked the new renovation in the building, it definitely became more pleasant and comfortable to be there. If memory serves, then several vending machines have been added for self-ordering. The food remained almost unchanged, a typical poppy. Delicious, fast and affordable)
There are no queues, from words at all, although it seems to be in a rather busy place.
They cook delicious, I have not tried all the products, I will not lie, but such items as a double cheeseburger, rustic potatoes, pies, ice cream, coffee, tea, I really liked, reasonable prices, polite staff.
What a lonely, drenched traveler needs..Heat, food, Wi-Fi, electricity for the phone..
Fast service, calm atmosphere and sincere people in the form of a cleanliness manager;) saved me from stress and cold/hunger!!!
Thank you!!
It's a shame. What is sold under the name of a chickenburger is two flattened halves of a dry bun, which cannot be bitten off, because it stretches like rubber, a teaspoon of sauce in the middle and ... dry nuggets .. yes, it is nuggets, because it is difficult to call it a cutlet (photo attached). The potatoes are small, wet, completely without salt, cola diluted with water. Sauces are just, uh... is it really hard to sell normal sauces, and not this chemical tasteless something? The girl on mak drive had to repeat three times that I didn't need cheeseburgers, but chickenburgers, and anyway, in the end, I had to repeat the order in the payment window. It's just a shame. Not another foot.
There are a lot of good promotions in the mobile application, it pleases. But there are nuances, I wanted to order coffee at the mac cafe for myself, but there was just no one there, I had to use a regular cash register 😩
Disgusting. Only 2 paper napkins were placed on the combo order. Then at least wipe yourself on a T-shirt
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Дарья
Level 17 Local Expert
September 29, 2024
I can't say anything bad about this institution, because in my student years I gave him 5 years of my work. ))) Exceptionally warm and positive memories. Among fast foods in RB, the ancestor and N⁰1 are always for me!
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Сергей Вишняков
Level 19 Local Expert
April 3, 2024
The poppy on Surganov is the worst of the Poppy.by Minsk. I stopped by twice on the way to order with me. The waiting time is the longest. At the same time, your order number is displayed on the scoreboard in the ready column, you come up - there is no order. The employee, when asked where the order was, did not answer anything at all, just left. The order from the ready column has disappeared. Of the people waiting for their orders, 5 were not happy with the same situation with orders. The employee came out and said - the couriers are to blame, of whom a lot have arrived to pick up their orders. This is the bottom!!! What do we have to do with it and what do the couriers have to do with it. It's about the unprofessional staff of this catering, WHO ALSO USE MAT IN COMMUNICATION WITH EACH OTHER. AND THE WHOLE HALL HEARS THE KITCHEN. I DO NOT RECOMMEND IT!!!!
On the mac drive, everything works because it needs to. But more often they don't work in principle. There are no ingredients in burgers. As a minimum, there is no egg in breakfast when you take a muffin with an egg (not always, but often). On a mac drive, you need to jump, shout, and show your presence with might and main, but almost always you will remain unnoticed until you approach the first window, and then the second (one window works most often)
Well, alas, this is already a poppy white, the prices have become expensive, this is already a real restaurant, of course they serve quickly, but it is not always high-quality, it is fashionable to feed the sparrows with potatoes from the car, they always arrive themselves)
My favorite poppy since childhood. It got even better after the renovation. It's always cool to go get something and sit on the summer terrace in the summer.
In principle, I would put 4. Everything seems to be nothing, but at the expense of cooking so -so , I ordered French fries twice , and twice it was undercooked
We came in for a snack tonight, the order was small, but we waited long enough) then the administrator, who was standing on the issue, accelerated the process by collecting the order on his own. Very polite and friendly! Lifted the mood
Good afternoon!
Today we made an order at McDrive at the address Surganova, 63, which included French fries.
Unfortunately, the potatoes were so disappointing that for the first time in my life I refused them, eating literally only 4-5 pieces.
Potatoes are not salty, they taste very bland, they fall apart in your hands and a lot of black eyes.
There is absolutely no desire to order anything after this.
On June 06, we were in Mac bye.Many thanks to the administrator, who lifted the mood of my 3-year-old child
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Воробьёва Ксения
Level 2 Local Expert
August 30, 2024
There are "specialists" who do not report food. We waited a long time, and we didn't put the whole order in. When you're sitting at home after work, and they tell you to go back to get your order, which they didn't report. Why should this be a customer's problem?
I love this poppy
The location to the bus stop and the road is close
And the 24/7 working time is generally a buzz, they always serve quickly, to say the least, but sometimes they say 20 minutes, they say it is cooked in the oven🥺😎