I advise you to visit the Hephaestus brand store. Reasonable prices and a wide selection of ovens, cooktops and gas stoves. The wonderful staff of the store will always tell you and help you decide on the optimal model.
A wide range of products, as it should be in a company store. Excellent advice from sellers who know their product thoroughly. There are spare parts available for sale. parts for gas. plates, which makes the products of the Hephaestus brand more competitive compared to the imported manufacturer. After spending about an hour in the store, I received all the necessary information, made a purchase and was very satisfied.
The most honest review right now:
We came to choose our own cooking and oven, when we arrived at the store, the saleswomen were not interested in customers, they communicated loudly with each other, asked if we needed help, we replied that a little later, we continued to communicate, then we watched some kind of show / series, as if there were not enough seeds to feel at home..
The range of products is not high, there are not enough basic color models.
when we contacted them, I didn't hear much advice... after which we wanted to issue an invoice, but it turned out that there were no forms! And we'll have to go again. Although it was already the 2nd time we came, the first time we didn't have the model we needed, and we didn't want to take a showcase for the price of a new one.
The 3rd time we came for an invoice, there were questions again that allegedly at the price that we chose, it was no longer there, a little more long-awaited, we had to pay 20p in cash (although I didn't understand anything on the phone why this was so).
Some questions... it's terrible.
I will also say that it is more expensive to buy the same product in other stores, because it is cheaper there than in the official store. Surprisingly.
Oh, yeah. The invoice was written by hand, in the 21st century... where you can just type on a computer, they still fill it out by hand, nothing was clear, so I hoped it was written correctly. Because I wouldn't have gone to the store 4 times.
It's sad that you buy Belarusian goods, but so many questions arise. Although others have already gone so much further.
I read the reviews (this does not apply to enthusiastic ones, obviously bought or written by my employees) and understand that nothing is changing.
There is no own delivery.
Loan: we'll give you a piece of paper, and you run to the bank yourself and apply (what century are you in?).
Not all models are represented, many are missing, and we don't know when they will be.
There were 3 people in the sales consultant room and 2-3 people with me in the buyers' room. But one salesperson was drinking tea and telling the second that she was tired and discussing a personal story, and the third was sitting at the checkout. No one is interested in buyers. When I asked how the ovens differ, I was told that they are all the same, only the price... Really?
The gas panel was scratched, they tried to convince me that everything was fine and there was a lot of dissatisfaction when I asked to change it.
Otherwise, if your management is satisfied with everything, you don't have to change anything.
A well-known store of a well-known brand producing gas equipment for the home. You can go in, look, feel with your hands and choose exactly what you need. In the store, you can purchase goods at 4% on credit "For native goods"))
A great store. The widest range of stoves, cooking surfaces, ovens, hoods for every taste, color and budget! Sellers professionally advise and help you choose what you need! And there are always spare parts for everything that is being produced now and has been produced for the last 10 years (unpopular spare parts are better to pre-order by phone, of course)!
The store is great. A large assortment, very polite staff, I would like to say a special thank you to Natalia, she helped me choose the stove that I wanted.
Everything is fine, I liked the service, the sellers are friendly good people, and they will prompt and advise, good sales to them and, accordingly, salaries!
The store leaves a pleasant impression. A wide range of stoves and cooktops, polite and very qualified staff. There are also spare parts on sale.
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Abvblwm
Level 4 Local Expert
December 11, 2024
There is not the slightest ramp, there are many steps. The store itself could be more comfortable and presentable, after all, the equipment is produced here.
There is no ramp at the entrance, only ~10 steps. A creepy chanson is playing. The staff is unfriendly.
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LeOn
Level 4 Local Expert
November 27, 2024
The staff is very much lacking in friendliness and responsiveness, as well as compliance with the working day regime. They can afford to close the store before the official end of its work. Keep this in mind! Price tags are not always updated. You count on the amount as on the counter, but at the checkout you were "delighted" with another amount in a big way.
Of the 3 plates that are used in our family, two caused headaches due to poor-quality components used by the factory.
On the Hephaestus 5102-03 stove, the ignition unit failed a year later. Replaced it. 2 years ago, the far burner (medium) stopped holding the flame. It turned out that the cap nut at the valve on the gas supply tap was not tightened. I made it through - everything worked.
On PGE 6102-03 0001, the temperature controller control light has stopped going out. The oven did not turn off. Considering that there are no service centers in Crimea, and in our small town (Sudak) there are no specialists with the necessary qualifications, then everything in the electrical circuits has to be sorted out by yourself. The first thing that came to mind was the failure of the thermostat. Replaced - the defect has not disappeared. I tried to find an electrical circuit - the factory does not supply them to its service centers and is not on the Internet. It looks like it's not a stove, but a space rocket.
I barely got through to Brest. We must pay tribute to the specialist - he immediately suggested where to look - it was punched on the body or the upper heating element or round on the fast heating fan.
In general, when we bought these plates in the family, I stood by the mountain for the fact that the Belarusian quality is not worse than the Soviet one. But they did not think that the plates would have to be serviced and repaired.
I'm a little disappointed, and the apricot pies that burned in the oven are a pity. And I can wish the plant to strengthen the input control of its components and declassify its installation and schematic diagrams. Not everywhere where your products are sold, there are specialized service centers.
A good store from the factory. The lowest prices, a large selection of finished products from the factory, as well as the necessary spare parts. I recommend.
A household gas meter was urgently needed. I called and they said that there was. By the time I got there, they had already sorted it out (the deficit, as it turned out). However, the girls helped, they called other potential places of sale themselves, and asked to postpone. As a result, I didn't buy anything from them, but I came out satisfied
The whole selection of Hephaestus products. Pre-order. Order for worn parts, 90% in stock. If not, the order will be delivered to the store within 2-3 days at most. Qualified staff will help you choose the products. The size and color scheme will appeal to anyone.
Good staff. We promptly found a spare part for the stove. They offered a cheaper and simpler option than they wanted. There were many options to choose from. The product is of high quality.
We have pleasant memories about this store. The sellers are generally great. We bought an oven (electric) and a gas hob for 5 rooms from them. Everything was very quickly arranged, shown and told. They were very polite and friendly in their conversation and actions. There is a parking lot near the store where you can always park your car.
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Дмитрий Я.
Level 5 Local Expert
March 22, 2022
Hello, I had a chance to buy a stove on 03/14/12 (the period when money melts before our eyes, if you know what I mean). The store has a load accordingly, but instead of rejoicing at the revenue, you can hear from the sales consultants what a fucked-up people, a psychotic atmosphere, in general, sales consultants (people of pre-retirement age, in no case do I want to offend them) they are just tired and it's time for them to retire... Consultation on 3 out of five (although what can you expect from the stove?) maybe it should be like that) this is my opinion.... Such a giant does not have its own delivery, they offer comers... They chose the stove (they insisted that they would be sold out very quickly), postponed, came to pick it up the next day as agreed, their computer does not work, when asked how soon they will do it, it is not known that it is the same computer), turned around and left, they remembered about us the next evening, we refused, we said we would come another time ... Passing by a couple of days later on 03/23/22 we went in, the stove is in place, the situation is also))When I said that pickup, they asked for a sedan or station wagon (I have a sedan) with such an expression they said "well, try it", that they say I'm wasting their time))) Loading is naturally without problems, the loader-packer is the only one who did not cause negative emotions that day. I hope that their workload will drop and they will become kinder)) The cost of the plates is slightly lower than, for example, the 21st century and the 5th element, as for their trademark.
Great choice, good advice. But there is no interest-free installment plan. For such a large enterprise, this would not be a big problem, but it would support people. Therefore, a minus star.