This is the second time I've stayed here. Convenient location. Delicious breakfasts. He lived on the ground floor. It's quiet and cozy. The rooms are clean. The room has everything you need. I was pleased with the presence of a Smart TV.
Service, staff, food - 10/10. The hotel positions itself as a "guardian of American service traditions." This is true, they helped with ordering a taxi, and with printing out documents, although they did not ask for tips in the American manner. The Central Asian breakfast is generous, with four options for hot, a good assortment of cold snacks, and fresh fruits. The main disadvantages are heating and imperfections. The batteries and the air conditioner were constantly turned on, but the cold persisted, although the weather was acceptable, minus 6. Minor flaws (the handle falls off, towel racks, the doorway is swollen from water), it's great if they repair it.
A great hotel on one of the central streets. Polite staff. A wonderful room. Everything is available: bathrobes, slippers, several towels, soap accessories, safe, air conditioning, TV. The room is spacious. Good sound insulation. Good breakfast buffet for every taste, always fresh fruits. I asked for early check-in- no problem. I express my gratitude. On your next visit to Bishkek, you don't have to look for a place to stay.
Nice hotel. In downtown. Museums and restaurants are within walking distance. For breakfast, in addition to the buffet, you can order porridge, omelette or fried eggs. Polite, helpful staff.
Friendly staff, quick check-in.
The hotel is normal, but already requires a little makeup. The sound insulation is not complete, you can hear the guests from the corridor and the residents from the upper floors. Breakfast is quite enough.
Quite a decent hotel. The breakfasts are good and varied. All the staff is polite! It's a bit expensive, but the hotel is small after all. And there is a remark - they do not wipe the tables on the street and do not clean what the guests left in the evening. This is of course unacceptable! And buy pillows already for the street, so as not to carry them from the hotel!
The staff is friendly, overall the room is clean, the breakfasts are meager, another of the disadvantages, I had a very small room with a 1.5 bed (since I did not order myself, but the company, I admit that I booked the cheapest room), in this room the TV remote did not have a back cover, the batteries just fell out, I do not watch usually a TV, but then I decided to turn it on, I have never seen such a "smart" smart TV in my life, without waiting for the broadcast to start, although I saw that the screen turned on and the TV began to "think", I turned it off. A separate epic with a shower, there is hot water, but not always, if there is none, it is better to return in half an hour and try again, this is especially evident in the morning and evening hours, apparently there is a great demand))). In general, something like that.
Great hotel! The rooms are nice, clean, peaceful place. Very nice guys work at the reception. The breakfasts are delicious. The room has both washing sets and bathrobes with slippers. I worked from the room, sometimes the Internet went out for 5 minutes, not critical. Otherwise, there was no problem, it was normal to work in zoom meetings. This is the case when there are no disadvantages at all, only admiration for the service!
A good hotel: the rooms are comfortable, and the breakfast is very varied! The staff is friendly, but there was an unpleasant moment at the check-in stage, so minus one star
For some reason, they offered to move to another hotel, which is not in the center. But after perseverance, they gave the number to them. It is also worth adding that when booking via Yandex, communication goes through an intermediary Bronevik and because of this, in case of problems, you will not have normal support
A good hotel for your money. The room stock is not bad, the staff is polite, they speak Russian and English well. The rooms are comfortable enough, but it would not hurt to update the interiors and hang new towels in the bathrooms.
The hotel is practically in the center of Bishkek, the prices are reasonable, the service is normal, the rooms are clean, the plumbing and furniture are in acceptable condition, the breakfasts are nothing special, but it must be borne in mind that coffee will be made for extra money.
Arriving at the hotel, I found that the room reserved for me was occupied and I was given (after a while) a room in which they had been doing repairs all the previous night, barely having time to quickly wash the floors. The room was without curtains, smelled of damp whitewash and paint... In general, I had to look for another hotel, unfortunately...
A modest dwelling)) the room is slightly battered, there is a dent on the door, apparently someone is violent)) lived there. Although it is stated that the hotel is completely non-smoking, the constant smell of smoking ... there is breakfast, modest but delicious. Bottled water, slippers, bathrobe, hygiene products are in the room.. the staff is very polite and friendly. The overall impression is acceptable.
Nice hotel. Delicious breakfasts. Polite staff. Thank you very much! We will be happy to come to you again to see interesting Bishkek, beautiful Issyk-Kul, kind people and beautiful mountains.
It's not a luxury, of course, but it's very expensive and conveniently located
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Esfand_N
Level 8 Local Expert
June 16
A good hotel for your money. Quite quiet and clean. The staff is very polite and friendly. There is a buffet breakfast, no frills, but no one will stay hungry.
Nice, quiet hotel. Clean and cozy rooms, but if for some reason you want to extend your stay at the hotel or extend it, be prepared that you will be thrown out into the street without even offering an alternative. 😫😫😫
A decent hotel, for your money. The rooms are a little tired. But in general, it's not bad. Everything is solved by simply excellent breakfasts. Fruits are in variety, there are many dishes.
The staff is excellent. The condition of the rooms leaves much to be desired. Especially bathrooms. The doors in the shower stall in the bathroom do not close, the frames on the paintings fall apart, rust. In general, American style may be, but I would put the condition of the rooms in order.
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Романова
Level 7 Local Expert
August 19
The rooms are clean, scrambled eggs and coffee are additionally prepared for breakfast. It is better to wear earplugs at night, because doors slam in the morning.
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Ekaterina S.
Level 8 Local Expert
September 29, 2023
The hotel is small, neat, but "tired", requires repairs, in particular plumbing. The breakfasts are acceptable. The staff is polite.
There are good cafes and restaurants on foot for different budgets.
The hotel does not correspond to the declared level and 4 stars at all.
Arriving here for 2 nights, you can get problems for a whole week:
1. In the bathroom, there is a long-standing and inveterate fungus all over the shower cabin, it is immediately clear that no treatment is being done. The cubicle is leaking heavily, so the fungus is already spreading throughout the bathroom
2. The bathrobe in the room was dirty and without a belt
3. The safe did not work, and after checking into the room at night, at 5 a.m. you had to wait painfully for an hour for the technician to fix it
4. Against this background, the burned-out light bulbs throughout the room, of course, seem like just a minor dirty trick.
THE CHERRY ON THE CAKE - no one will tell you about it, but the so-called hotel is located on the first two floors of an apartment building, which there is no information about either on the website or on booking.com . The staff, of course, also prefers to keep silent about this, and the manager explained it this way - "there is a lot of information on the Internet, and if you search, you will easily find this data."
Actually, on November 23, 2022, at 00:30, a vacuum cleaner began to work noisily over room 209 and buckets rattled. The staff made big eyes and said they would try to call the manager. Under the threat of calling the police and a scandal, the hotel staff somehow stopped the noise. And at 4:30 it resumed! There is absolutely no sleep after a day of flight, the whole subsequent day, for which important meetings are scheduled, is hopelessly spoiled.
And in response to the complaint and the demand for compensation, the manager, who called herself Ghoul, began to claim that there was no noise and he was a ghost. Auditory hallucinations :-)
Summary: it is better to stay in a cheap hostel than in these "four stars". If you have also suffered from this "hospitality", you can join the collective complaint to the police, we will certainly file it today.
Lovely responsive and courteous staff, blackout curtains in the rooms, delicious breakfast. But, unfortunately, administrators are not able to solve conflict situations: they repeat the same phrase without suggestions for solving the situation.
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Чейнеш Д.
Level 6 Local Expert
April 24
1 point out of 5 and that's because the receptionist was generous, allowed me to leave my luggage and call a taxi. Otherwise, this is a very, very tired hotel that needs renovation. I wouldn't say it's dirty, but it's just old. Mold in the shower, torn towels, terribly narrow beds, a broken TV, a damp and humid room in general. An unreasonably expensive room.
Very cold rooms, 4 nights frozen, the gun does not save. I had a room no more than 10 square meters, very cramped, a bed for a child.
On the plus side, the reception staff is very polite and helpful.
We did not have time to clean our room before check-in , this fact was very upset by the walls , bed , floor in streaks and streaks , well , the girls at the reception immediately realized this , well , I did not want to move in there at all after that .
There are breakfasts, normal rooms, The shower cabin leaked, towels are torn, there is nowhere to have lunch and dinner, check the documents, a lot of mistakes
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В
В
Level 10 Local Expert
June 7, 2023
Everything is fine, delicious breakfast, from the wishes: too much Americanism, Kyrgyzstan is self-sufficient, a beautiful country, flags at the reception and American-style news at breakfast on TV is definitely superfluous, it is better to watch the beauty of this beautiful country in the form of a video.
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Jack Pot
Level 13 Local Expert
August 8
Excellent hotel, staff, breakfast at an affordable price.
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BEABE564
Level 7 Local Expert
December 1
The hotel is very shabby and battered. It's time for the owner to make repairs, at least on a budget. The staff is good.
A good hotel, but you need to "download the rights". They gave me a room on the second floor, the Internet was disgusting, I endured 2 days and was outraged because I had to work. The number was replaced and everything was fine. The sidewalk at the hotel is dismantled, it is difficult to come with clean shoes, but the rooms have a special rag for shoes)
Download the rights! You paid for them)
The best years of the hotel are clearly in the past. It is necessary to rebrand and at least redecorate. It does not pull at 4 stars. Three stars in the limit.
He lived in the spring. It was always possible to sit peacefully on the terrace and smoke cigarillos with local cognac.
A pleasant and sociable girl at the reception...I didn't have time to get to know each other better;)
The hotel is not bad! There is Parking, breakfast is included in the price, but the breakfasts are of the same type! If you stay for one or two days, then the rooms are clean! The staff is polite!