Mövenpick Hotel Apartments Al Mamzar Dubai
44 reviews
December 3
Perfect for the money I paid. Recommended. After beach renovation, going to be better but probably more expensive 🫰
November 2
The hotel is good, we lived in a Deluxe room. The furniture is new, comfortable mattresses, good household appliances in the room. Breakfast was included in the price - everything is delicious, there are enough dishes. There is a small rooftop pool.
But there were a couple of nuances:
- The first nuance ran along the wall in the bathroom on the very first day. (Cockroach). A couple of days later, he also cheerfully crossed the refrigerator.
- In a 5-star hotel, instead of mugs, there were cardboard cups in the room, which we never changed or supplemented. There were also no bathrobes and hard soap, not to mention personal kits with a conventional razor and toothbrushes. It wasn't critical for us, but relative to other hotels, the difference was noticeable.
- There was no foot towel
I am sure that the last 2 points would have been easily solved through the reception, but we did not have the strength to do it after the excursions 🙈
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December 8
I would really like to mention such an inconspicuous, but very responsible employee as Thida!!! An attentive, tactful girl. Remembers the tastes and preferences of each guest, while you are choosing breakfast, a clean table with a full serving is already ready for you. We've been living here for 1.5 months now, and I've been watching her attitude to work all the time. She recently disappeared for ten days, was probably on vacation, and no offense to other employees, there were no 5 stars without her. Management, take a closer look at this employee. THIDA ⭐⭐⭐⭐⭐
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November 2
I liked the hotel, it fully justified its 5 stars. The location is convenient, the room is newly renovated (there was a room 522). Convenient transfer to the beach and to the shopping center near the metro. Polite staff, daily room cleaning, water, coffee, tea were also replenished daily. The restaurant staff on the 1st floor are very polite and considerate
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November 27
We had a rest from November 20 to 26. It's not even a hotel, a hotel with old furniture. There is no beauty nearby. The staff is polite, there are no Russian speakers at all. The kitchen is spicy, the food wants the best. Dinner is the leftover meal from breakfast. Oatmeal porridge was caught 2 times for breakfast, the queue for an omelet. We went to a nearby Uzbek restaurant for dinner. It is very far to the beach on foot, the transfer is small. Not everyone will be able to get there. Towels do not change, if they can ask for them, there were no towels for hands and feet. Tea, coffee and water are left every day. I do not recommend the hotel!
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November 16
Nice hotel, large apartments, delicious breakfasts, away from the bustling city. It is suitable for a quiet rest. There is a great beach nearby Al Mamzar) The staff tries to help you, if necessary - they will find everything, fix it and bring it
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November 19
They were from November 7 to November 14, 2024. The hotel is clean.The food is spicy, but on request they will make one dish without pepper. The chicken is constantly.There is no milk, no butter, sausage and sausages are soy.There are a lot of fruits- cut and whole. The sea is the best beach in Dubai than Al Mamzar.Clean and comfortable.There is a fee- 5 dirh, walk 200 meters and the same is free.But! A very small bass is running - I had to wait for the second flight - although there is a shore nearby, but it is still closed. Water, tea, coffee are always in the room.Towels are changed when you speak, bathrobes and slippers are the same.The rooftop pool is cold.They write CONTROLLED temperature, but no. Sun beds and umbrellas, clean and sea view opens. There is no balcony in the room and swimsuits do not dry at all, so at least 3 are necessary.Conders are blowing everywhere. THE HOTEL IS LOCATED ON THE GREEN LINE OF THE METRO - ALL THE SIGHTS ARE ON THE RED LINE. IT'S 5 BLOCKS TO THE SUBWAY.M. AL-KYADA.IT IS 3 KM FROM DUBAI INTERNATIONAL AIRPORT, VERY FAR FROM AL MAKTOUM - BY BUS F55 AND METRO- 2H45 MIN, PEOPLE DROVE 3.5 HOURS ON THE TRANSFER.THEY TAKE YOU TO THE DEIRA MALL - NEXT TO A CHEAP DAY TO DAY WITH A MALL. THE GROCERY STORE IS ON THE GROUND FLOOR AND AROUND THE CORNER.
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November 17
We rest from November 8th to 17th. More of a hotel than a hotel. The rooms are not fresh, and the smell is worth it. We took two rooms. The windows in both are into the well, inside, for the first time we see this. No balconies. They only have suites, like. The food is not very good, according to the level of Turkish triples. For breakfast, they ate only an omelette, for which there was always a queue. There's just nothing else to take here. Sometimes there was porridge. You need to ask the waiter for coffee. Almamzar beach is 40-50 minutes on foot, 10 minutes by bus. But he only goes there at 9-30/10 in the morning, and they barely got into him all the time, he has 14 seats, and there are a lot of people, and you have to wait for him for 20 minutes again until he returns from the beach again. It's also packed back at 13-30/14-00. There is also one flight to Deira Mall at 16:00, but it is also packed and not everyone will fit. It's not close to normal shops either, about 20 minutes. There is a small one right next to the hotel, 20 meters away, but sparse. Al-kyada metro station is a 20-25 minute walk away. The towels in the room are huge and uncomfortable. There are no normal ones. There is not a single Russian channel on TV! There are constantly not enough towels for the beach. The staff seems to be good, but they don't speak Russian at all. There is not much place to walk around the hotel, the place is like on the outskirts.
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December 13
The most honest review!
I have a hotel business in Russia, I will leave a constructive, not an emotional review!
Minus 1*:
- there is not a single administrator at the reception who speaks Russian!
Minus 2*:
- there are no red meat dishes in the restaurant! Not once in 9 days. There is chicken and fish. There is a very poor menu for a 5* hotel! We escaped in the restaurant "Chaikhona 1". There are problems at breakfast: no forks, spoons, no cups for tea, milk. Everything that happened is over, and the clean is not brought into the hall. There are no wet or dry wipes. Never and nowhere! The food is very low in calories.
Minus 3*:
For a family of 4 people, 2 towels are brought. Upon our request to bring 2 more towels, we were told that 2 towels are provided for our room! (Although we paid 1350 dirhams extra for our 2-room room upon arrival.
In the rooms, the bed linen is torn, tired, and full of holes. This is not acceptable for a 5-star hotel.
Shampoo, gel, conditioner will not be found in bottles. They just don't get topped up. All the bottles were empty at check-in. Nothing was filled during the stay, although they wrote notes to the maids that there was no shampoo.
There are no bathrobes. Dishes in the room for 2 guests - 2 plates, 1 plate and 1 fork.
I do not recommend it!
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November 15
We took a 2-room apartment for a family of 5 people. The rooms have absolutely everything except a hair dryer. Gorgeous gels, shampoos, body lotions. The beds are bombed. Cleaning is daily.
All household appliances are available - stove, washing machine, microwave, refrigerator. In short, everything is for self-cooking, which is important if there is a baby.
I boldly recommend it
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November 23
The hotel is clean, cleaned every day,there is a coffee machine,tea,sugar,coffee,refrigerator,stove,saucepan,dishes,toaster,shower,hair dryer in the rooms.They give out slippers, a bathrobe, shower gel, shampoo, conditioner, hand soap, body cream.I recommend it!
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November 22
Russian russians, but no one at the reception understands Russian , in the restaurant , there are no napkins , the food is all spicy, there are not enough dishes, spoons and forks are also a problem, queues at the restaurant. Good afternoon, I rested in this hotel with my family, the hotel is declared to be 5 stars, but it pulls 3.5 maximum, 80 percent of the hotel is Russian, but no one at the reception understands Russian, there are no napkins in the restaurant, the food is all spicy, there are not enough dishes , spoons and forks are also a problem, queues at omelet as before China , the rooms also need repair , the hot water disappears in the evening
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December 12
The hotel itself is good, but the service suffers a lot.
We were in early December.
There was a constant shortage of plates and appliances at breakfast, and the tables were dirty, I had to constantly ask for a fork, a spoon, or a plate for the buffet, but the amlets are delicious.
The room had all the amenities, including a stove, dishwasher, refrigerator, but there were only plates and appliances for 1 person. But the guys are trying to show it...
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October 7, 2023
We just arrived from vacation, the hotel is very nice, the rooms are cozy, the cleanliness is perfect panoramic Windows, our Windows were on the embankment, the view is extraordinary, the territory is small, but very cozy and well-groomed, the kitchen is of course on top, everything is in abundance fruits, vegetables, pastries, soups side dishes, chicken, beef, very tasty pilaf with lamb, crispy warm bread, the staff is very attentive, the beach is the cleanest, towels are fresh all the time, but of course the warm sea, I really want to return to this fairy tale
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4
November 28
Everything is fine, except for one thing: the free shuttle bus to the beach is very small, and there are a lot of people who want to leave. I had to wait for 2 cars and even a third. Or take a taxi at all, the good thing is that the beach is close) I guess it's not always like that, but we've come across it.
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October 25
the hotel is good, the food is good, there is a gym and a swimming pool, large rooms with three toilets and lots of rooms. the only negative is cockroaches
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December 2
- Terrible breakfasts at the hotels. It's dirty and not tasty. There are not enough plates, forks, glasses.
There are COCKROACHES in the room and on the floor!
There is also a lack of towels, the water pressure in the room is weak, thick hair cannot be rinsed.
The old foundation.
The beach is only accessible by taxi.
+ There is a Teahouse restaurant #1 and Catherine's Cafe nearby, which saved the whole situation!
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August 30
The hotel is just terrible, check-in takes place on arrival no earlier than 17.00 ... You wait for them to beg them to give you a room, a separate trash for food, meager without much choice, the impression of staying in it is only negative, I do not advise it in general.
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October 22
A good hotel, everything is there, a lot of shampoos of all that, but cockroaches and a lot of flies are running, there is still some kind of smell, some like it, some don't, and so the norms
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October 25
Great hotel. The room is large. The food is delicious. Transfer to the beach/shopping center/metro.
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March 29, 2023
In general, the hotel is normal, but not 5 * that's for sure!! The rooms are tired. The staff is responsive and respectful. The location is great. Bed linen is changed almost every day, but the sheets are sometimes patched ((the kitchen is normal, there are no dishes and appliances by default, you need to ask for them several times after checking in. The pans are terribly old. Our room was 38 m2, enough for two. The pool is heated, sun loungers and towels are free. The advantage of this hotel is its close location to the beach and Al Mamzar Park. Korefur supermarket is a 10-minute walk away, seafood and fish are always fresh, vegetables and herbs in a large assortment. The general opinion about the hotel and about the rest in general, was pleasant! I recommend ☺️
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5
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April 21
We arrived in Dubai on April 16, the day of the universal flood. 3 days were booked, but on the first day we could not get to the hotel. No one answered the phone. I had to book a night at another hotel.
Moreover, Movenpik Al Mamzar did not compensate us for anything. Overall, this hotel is not bad. But you need to approach the staff with any request 100 times.
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August 17, 2023
A good hotel for the price/quality, but for a solid 4 stars. Cleaning twice a week: they may forget to change towels, bring water and tea sets. Restaurant: the menu is meager for 70 dirhams per person per reception, omelets, no meat, only sausages. Different salads are made from vegetables. Fruits: pineapple, watermelon, melon. You need to ask for coffee to be brought, there is no car available.
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April 7, 2023
In Dubai 8 times. We wanted a hotel closer to Mamzar beach... we found a movenpik... and one disappointment.
It started with the fact that the room is old, the furniture is "dead". There are no slippers, bathrobes, hair dryer in the room, in a 5-star hotel room they give only 1 large towel per person and one small one for two. There is a stove, refrigerator, but no plates, saucepans ... nothing!!!
Transfer to the beach: this is generally a separate story. There is one small minibus for 12 people. If there are more people willing, get there yourself. The driver of this bus considers himself in charge of this hotel. He tries to educate all the guests, tries to point out something to everyone, etc. a very unpleasant type.
In short, we will definitely not go to this hotel anymore, and I certainly do not advise you
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November 17
Cockroaches are everywhere!!! They also make money and try to take money for some kind of "taxes", although this is not a tourist tax
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July 14, 2023
The apartments are not bad, but cockroaches ruined everything. In a restaurant, the chef does not know how to cook tom-yam soup. The breakfasts are great, the menu is great. Staff service is at a good level.
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December 6
Tired hotel is far from the center. Breakfast is not varied
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April 18
Nice hotel with helpful staff. The Internet is not the fastest
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November 3, 2023
The hotel is so - so . the transfer leaves in minutes. We arrived and we were told that they would settle toko at 3:00. And if you overpay 20 thousand rubles, then they immediately settle in, but already a bigger room. The sea is far away
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December 15, 2022
• The common spaces
of the hotel are pleasant
But the rooms are tired
• For a two-room unit - 2 bottles of 0.5 water as a description of our impression
• The bed linen is good, the bed is soft
• Plumbing is stale
• I really liked the breakfast
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3
November 23
Excellent - the beach is 400 meters urban
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December 10
nice hotel, but the rooms smell musty
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March 28, 2023
Be attentive, they wanted to take extra money from me at the reception for an already pre-paid room, motivating this by the fact that the number has risen in price. When booking a room for 3 people, prenodlezhnosti bring constantly for one
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2
March 21, 2023
I was vacationing with my girlfriends in January 2023, a beautiful city, many beautiful places, there were flowers in the park
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2
November 15, 2023
The autobus from the hotel is only for 14 people. There are always more people willing to go to the beach…
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February 17
The hotel is good, I stay all the time, but cockroaches appeared.
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April 1, 2023
Lovely hotel, well located, attentive staff.
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October 24, 2023
This is not a five at all! Service 0. I didn't even think that such a thing could happen!
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February 9, 2022
Terrible hotel. Not even 3 stars. I was charged for the bar, and plus for not eating! Apparently, the cleaners eat, and you pay for them! I fly to Dubai every month and this is the first time I've come across such a hotel! I do not recommend it!
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October 29
Cockroaches
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February 7
Maintenance , for 3.
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September 1, 2023
Tired a little
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February 27, 2020
It was inhabited for a very long time. I paid for lunch for all the days of my stay, as a result, on the penultimate day, I said that there would be no lunch and dinner, there would only be sandwiches and pasta to order. The money was not returned. There was a kitchen in the room, but the dishes were not served. In general, the impression is so-so. The only plus is the location.
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5
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October 25, 2019
Old furniture, dirty rooms, no infrastructure, poor quality food
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