M-Velo
104 reviews
March 30
A great store with qualified staff!!! A large selection of bicycles, scooters, accessories. Thank you very much! I am very pleased. Many thanks to the consultant and the entire store team for their attentive attitude, competent and detailed consultations, prompt work, and high-quality service!
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May 5
I bought two bicycles for the children, we are very satisfied, I want to express my gratitude for the professionalism of the staff in helping us choose bicycles. We helped you choose bicycles according to the age and height of the children. They will answer all your questions. I advise everyone. We are very pleased with the purchase.
Some advantages. There are no disadvantages.
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May 2
The best bike shop in Minsk!
I bought a bike from them a year ago at a great price, beautiful with an aluminum frame. Any help to set up, tighten, adjust the mechanisms
And a year later, it's completely free and very high quality.
The guys are nice and friendly!
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February 19
I recently bought a bike in M Velo, I was very satisfied! The consultants helped me choose a model for my budget and needs. Special thanks to Egor — his advice proved to be really useful. The bike proved to be excellent on the road!
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December 3, 2024
We bought a bike with my wife, the store staff approached the choice very efficiently, helped to pick up every detail, and also very polite!
We are very satisfied and we are returning there not for the first time, we recommend everything at the highest level!
Thank you and all the best!
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March 22
The place is good, the consultant is just a wonderful person and a specialist, but the work of the site was disappointing. I ordered a front derailleur, a different size came, as a result, it was not available at all. I ordered the rear one on the same website, no problems, it arrived very quickly. The advantage of the store is the prices, which are lower than others, pleasant consultants and generally super customer service) I recommend
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May 11
A good store: a large assortment and a pleasant consultation. I came to buy/install flaps on Aist Disco: excellent flaps were selected and modified (due to the frame features)
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May 21, 2024
Excellent consultants, a pleasant selection of products. I would like to note separately the interaction of consultants with children - professionals in their field are as determined as possible to choose the necessary product that will appeal not only to parents, but also to the child. We bought a bicycle for my daughter, my son has so far refused the same purchase. When it "grows up", we will definitely return. Thank you for the high-quality product and pleasant service!
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March 12
It 's a great store. Great field service. Attentive consultants . Excellent product selection . The product itself is of excellent quality. Nice prices.
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December 3, 2024
I came to buy a bike, the staff there just helped me pick up everything, delved into all the needs of the buyer, assembled everything carefully, held it during the assembly with an interesting conversation!
I advise everyone that I have never met a better store in relation to a customer!
Everything is at the highest level, now I only go there))))
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May 5
A very good bike shop. A huge selection. Good sellers can recommend the product competently.
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December 21, 2024
I bought a bike here, and for a long time I thought about which one to take, but the assistant prompted, showed, and picked up everything I wanted in my bike!
10/10 service, thank you!
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April 1
A great store with a good assortment of bikes and accessories, I bought it for my son and we are very satisfied!
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June 24, 2024
There are no advantages, because I applied directly to the workshop, what the store is there and the assortment is no longer important to me personally, since my bike was simply not accepted. Today's master is just an incompetent person, to whom personally I would not trust my vehicle in my hands. There is rather not a master, but a princess who needs your bike, which (God forbid) broke down on the way, wrapped in silk sheets and delivered on a pink pony. Then you have a chance to get a repair that you can count on as a customer. And it doesn't matter what you arrived on and what condition your transport is in. Incompetence, selectivity, rude attempts to inflate prices for services - this is what you will encounter when you enter this workshop at the m-velo store on Bogdanovich 68. I will not go any more and I do not advise anyone.
PS: Yes, the so-called "master" informed the pile that he had "a lot of work" and it was with my great one that he would be poking around for more than a week. So I guess he'd be better off without a job at all.
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3
1
December 8, 2024
I bought a bike as a gift to my mother. I chose Ritma zebra, mom and I were delighted. Thank you very much to the seller, I told you everything, helped with the choice and did not lose!!
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March 3
Good service,wide range of goods. There is a website that makes it easier to adaptively search for what you need.
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March 25, 2024
A great store, we bought a bicycle for our daughter.
The quality of service is excellent, well-chosen, everything is explained, rides with pleasure.And my son brought his old bike for THAT, too, everything is OK.I recommend it!!!
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March 19, 2024
We bought a bicycle for a 7-year-old child. First, we went to the bike factory to support our own production, so to speak. There is no consultation, as well as a choice. It's good that we decided to take our time and came to m velo. We don't understand anything about the new generation of bicycles, the guys explained everything, showed it, picked it up based on all wishes. They also gave me a castle as a gift. In general, I liked everything so much that the next day we came for another bike, already for an adult. Again, we received excellent advice and a gift. Thank you very much for the service and the great selection! Let's go back for another one)
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2
July 20, 2024
A good store with a large selection of teen bikes. An unobtrusive, pleasant consultant: helped with the choice, explained the differences between the models and what would be more suitable.
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April 13
Everything is fine, the service is 100%, special thanks to Egor the consultant.
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April 8
We agreed on the price, then they refused.
Without explaining anything, they stopped responding
To be honest, I don't recommend this store.
The approach to the client is zero.
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1
August 23, 2024
Well, first of all: the bike was brought in the wrong color
Secondly: the bolt on the front brake was unscrewed or not twisted at all, the other three were not screwed to the end, on the rear brake all six bolts were not screwed to the end.
Thirdly: the pads and gear switches are not configured, the pads cling when the wheel is scrolling and the chain does not hold on 3-4 gears and switches from one to another. On Instagram, ignore the question about the color
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2
January 20, 2024
It was January 18th. I really liked the store. A large selection of bicycles. A polite and knowledgeable salesperson. He consulted me, told me about different models, prices, and delivery. He gave the necessary recommendations. Thanks
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December 4, 2024
I recently bought components for my bike, all quality, fast and top for my money. Thanks guys, I'll buy more!
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February 23, 2024
Good evening, we bought a second bike today.I want to express my gratitude to the seller of the store.The polite staff picked up our bicycles and I am extremely grateful for your work and help.I wish you more customers, just be healthy, and success in your work.Thank you very much for your hard work and help!!!!
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September 18, 2024
excellent service. responsive, attentive craftsmen. The only drawbacks are that it's hard to get through and sometimes you need cash. but still respect, 5 stars)
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May 30, 2024
I liked the store. A good assortment, competent guys are working. Kindness, attentiveness. In general, it was nice to be there.
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April 15, 2024
A good store, a large selection,competent consultants,convenient location, reasonable prices.Still, I would like to stop by for a siduha, it's a pity there are other plans for now.
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April 7
The location is just now not very good due to the construction of the subway....
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October 16, 2024
16.10.24 I came to buy a helmet, as in the screenshots. I looked on the website to see that the right size and color are available.
I drove through traffic jams on purpose, so that a not very friendly consultant told me that the helmet ACTUALLY had to be ordered in advance and they didn't have anything in the store. It was funny to hear from him that he knows about the problem on the site with the availability display, I asked for delivery, since I had already arrived and spent my time, to which I was politely told that they would not do delivery, since there was no helmet left in stock, although it was 30 seconds ago.
Customer focus is approximately 0.
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5
1
March 20
Awesome The sales consultant advises on the fact, he is competent. Recommend 👍
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April 1, 2024
I repaired a bike in this service. I trusted a professional, Ivan, and for good reason. He made the bike almost new. And the price turned out to be less than the original cost. The only problem is the construction of the subway, it is difficult to drive up and hide.
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April 17
Great bike shop. I've taken more than one bike here, both to my child twice and to my wife..
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August 30, 2024
A very cool salon. A very large assortment can be viewed in advance on the website and is not expensive. In a word, cool guys.
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July 11, 2024
We ordered a bicycle for a child, with delivery (after 3 days), the bike was never delivered, the phone was not picked up or dropped. The child's birthday is ruined.
Therefore, I do not recommend it, think 1000 times before ordering a bike from this company.
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2
September 17, 2024
There is little assortment.Even if you look at it in terms of bicycles, everything is childish and the staff is quite adequate and kind
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October 28, 2023
I was buying a bicycle.
I arrived late for the first one, they reacted normally, everything was adjusted in 20 minutes, the warranty was noted. The masters are on the positive side. The fork dusters popped out, they said it was necessary to contact the bike factory on their own, everything was eliminated there in 2 weeks, visually fine, I didn't check on the go, because I closed the street season this year. I hope everything will be fine with the great one in the future. Stork Cross 3.0.
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April 19, 2023
The staff is very polite, there is a lot of choice in the store, but there is more on the site. We helped the whole family pick up bicycles. The delivery is fast, there are many payment methods. Everything is excellent in quality
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April 17
It's a great store. However, it is a little more expensive than others
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September 11, 2023
Thank you so much. I bought a bike. Thanks to the consultants for their help in choosing. Prices are lower than anywhere else. A large selection of accessories. Buy in this store. I recommend.
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July 20, 2023
I got the most sensible advice on choosing a bike right here.
I've booked a bike and I'm waiting to be informed that the product has been received.
Pleasant impressions from communicating with a specialist. Egor explained in detail all the advantages of this bike model very professionally.
I am sure that the choice will be successful!
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1
April 12
Cool store, great assortment
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September 3, 2024
The service is disgusting. They also rip people off. There is a service in the quarter with a much more pleasant attitude. It's better to travel this distance than to come here.
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2
July 14, 2022
A very professional approach to customers, they will always politely and competently advise. It is extremely pleasant to communicate with the store staff. The goods are delivered promptly. I bought bicycles for my son and daughter in previous years, this year I bought a swimming pool and an awning for it. I will continue to cooperate with this store.
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July 6, 2024
A huge selection of bicycles of all categories. Knowledgeable and courteous staff, without imposition
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March 17
It's a good store. A large assortment. They helped with the choice. Delivered. Excellent 👍
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April 8, 2024
excellent service, helpful staff, many interesting bike models and equipment are available.
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May 25
Quality of some models: the frame bends after the first collision with a stone
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March 9, 2023
Convenient location, good assortment, affordable prices, fast online order processing. I ordered a flask holder. Polite staff, an employee helped to figure out how to pay for the order through "Pay".
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March 4, 2024
Just a great option!
We consulted "in simple language", assembled the bike, adjusted it and it's free!. Thanks to your team.
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