Cozy, clean, polite staff. I would especially like to mention the work of Olesya's groomer: golden hands, the only one who found an approach to our dog with a difficult character. Our poodle is just a beauty after visiting Olesya, everything is neat, beautiful, no irritation on the dog's skin. And most importantly, you can feel the love for your pet! I recommend it!
We took the cat to the groomers 3 times (to a woman about 30 years old) I don't remember her name.
This time, we started noticing that our cat was behaving strangely at home, hiding at home and not being picked up (this had not happened before).Then they found a cut on him that they didn't even tell us about, we found it only for the 3rd day.
This time I went with the cat myself and asked to see how the procedure was going, but they began to persuade me to leave (one might say not to allow) to attend the procedure.
To my questions, "Where did he get the cut and why did his fur grow so badly?!"They told me they didn't know anything, and then they found fleas (which he didn't have at all!After examining it myself at home, I made sure that it was clean and there were no parasites).
When the cat was taken away by a groomer, it was obvious how much he was afraid of her.
This was our last time in this salon.
By the way, they actively tried to impose add-ons on us.veterinary services and all kinds of care.
Plus, every time we visited, the cost was announced higher and higher.
Be careful!!!
The clinic is super, very modern with a pleasant atmosphere, the staff is also very friendly and courteous. We are happy to take our cat to the groomer Olesya, an excellent specialist in her field, very pleasant. He treats animals very well, our cat was not even stressed. So you can safely take your beloved pets to Lux Vet😊
Nice people who love animals and do their job very well and efficiently. We have been going to Olesya for a long time. Cats are very beautiful and smell for a long time. I like their cosmetics for cats! I advise you to go to them with your pets, you will not regret it! Thank you very much for your work, which you love and do very well!!! And the animals are very happy after them))))) they behave very calmly because they feel that they are loved there !
They washed and combed the Samoyed perfectly! It's always a little scary to give such a breed to the salon for the first time, but everything was done in the best possible way. Separately, I would like to note the cool interior design.
Very pleasant staff, they know their job. I got to the master Olesya. My kitten had the first procedure, he was moody, but she coped.😊
They did it quickly, gave advice on care. My kitten was satisfied.
The staff is gorgeous. I recommend it. The fuzzies are delighted, and so are we!!! Each pet has an individual approach. I really liked that Olesya's groomer works without anesthesia. The professionals are really working. Thank you for your work!!!
We are yours, now only your regular customers
Today we visited the grooming of the master Olesya — a real professional in his field! The team is real professionals who work with soul and attention to each client. The atmosphere is friendly and cozy, and the quality of services is at the highest level. We will definitely come back here again.
A cool clinic, very comfortable conditions, polite staff, I give ten points out of ten. Many thanks to Olesya. My cat is delighted with the haircut)) Thank you.
An excellent clinic with wonderful doctors who were able to take care of a very heavy kitten.
Special thanks to Ramila for her involvement and sincere care for the pets under her care!
A good groomer and all the staff are sociable. Unfortunately, there is a shortage of doctors. The veterinarian works every other day
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Кamila Akilova
Level 2 Local Expert
August 23, 2024
It was the first time we visited our beloved master Olesya for grooming. Very clean, neat and most importantly, you can safely trust the staff.
It is very convenient that everything is in one place.
We were quite surprised and pleased with such a high level.
Thank you and let LuxVet please its visitors!