Lukoil
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7 reviews
September 27
Lukoil opened a gas station but forgot to train the staff, they are absolutely not qualified. I stopped by to refuel the car and lost half an hour of time, as a result of the actions of the staff, I left NOT refueled and angry, I was 20 minutes late for work. I will describe the situation, I drove in and stood on column number 10, went in, paid for gasoline, got into the car, and refueling did not start, the tanker came up and asked to stand on another column since this one does not work. I move to column 12, but refueling does not start, the tanker talks on the radio and I am still waiting, after five minutes I am asked to go to the gas station so that I myself tell the cashiers that I need to refuel at another column, the cashiers explained that I need to make a refund and pay again, I am still calm, after about 7min. after manipulations, the cashier asks me to get back on column number 10, I start to lose my composure, I move the car and wait for refueling, but refueling does NOT start, the tanker pokes a gun into the car then into the column, but these actions do not lead to anything, I clean the car and demand a refund, on the second attempt after another five After waiting for a few minutes, I get the money back. I want to point out that the staff could not cope with such a trivial problem in the absence of a load, two or three cars were heading to the gas station at that moment.
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1
October 13
Everything is on the level. It is very spacious and the assortment of the store and the diner is good.
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October 22
The gasoline is good, the store is too, but the person who refuels the car gets sick and still goes to work take care of your employees a little!
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