The Lukoil gas station is a real oasis for motorists! Always a clean room, courteous service and high-quality fuel. You feel at home here, even when you are on the road. An excellent choice for those who value comfort and reliability.
I would like to mention the Lukoil gas station on Kolomenskoye passage 3 A. This is the best gas station in Nagatino. The staff provides professional and fast service, both at the cash desks and on the speakers. They will always help and solve any issue. A friendly team! And it is always felt! I recommend it to everyone. Only 👍
I refueled regularly and quite often at this gas station, but recently something is clearly going wrong there ...
I just always thought that the name of the place should match the services provided, and if the gas station is indicated, then at least refueling the car here will not be difficult. The trend of recent months at this facility is increasingly convincing me that I'm wrong...
It's just that one checkout accepts goods in the form of some kind of light bulbs or other small items, which are defiantly counted piece by piece while you stand and shift from one foot to the other at this very checkout, and on the other they prepare hot dogs on a family of 5-6 people, they make coffee, heat something in the microwave, but just like at the first checkout, they are in no hurry to release the main product to you.
In the end, out of the blue, some kind of completely unnecessary queue of motorists gathers, who, like you, with the same bewilderment on their face, shift from foot to foot in the same way, not understanding why you can't just fill up the car at the gas station and drive on. Why is it necessary to stand in line "at the door" (which, by the way, are automatic, and open / close from people trampling under the sensor) just to refuel at a place called a gas station?
We very often use the toll highway (up to 5 times a month), stopping at Lukoil every time. In the beginning it was like a German autobahn service. Everything is clean, convenient, and tasty enough in the cafe. And now a few months have passed.... The pharmacy did not work and does not work. The toilets are cleaned honestly for three, and the worst thing is that already half of the technical devices do not work, namely soap dispensers, towels, yes, there is no, 1 faucet out of three in the women's toilet does not work. You come out of the toilet and tear off a piece of cloth or napkin from some common woman. The shells are dirty, even with sand. 05/29/24 last time we went and I needed a mother and child's room in order to put on compression underwear according to medical indications. By the way, I'm in a position! So the cleaner started knocking on the door like crazy, pointing out that this is the mother and child's room and my pregnancy is not visible! Rudeness is unheard of! Of course, the stomach does not immediately get on the nose, especially for slender women, especially in a maternity dress! I have a corresponding document from the doctor, actually! Without apologizing, she turned around with a dissatisfied face and left! You pay more than 2 thousand for the highway.... Were you afraid that I would somehow defame this room or something? Every time my husband and I see these cleaners standing in groups of 3-4 people and chatting just....or they're sitting at tables! The manager.... ow!!!!! All the cute girls work at the ticket offices and the cook guy is also always friendly! Such a huge station, and the service is like in the village ... I regret that I did not take the complaint book ... next time I will do so
The service is disgusting, 11.02 two ladies were standing and chatting without noticing anyone. We ordered 4 French dogs, paid 26 rubles, received disgusting French dogs, or rather 4 sausages and 4 dry rolls, for 4 French dogs there was a drop of sauce and only two had 2 micro cucumbers on the bottom. At the checkout, I was told that there would only be beef sausages, which, in principle, suited us, as a result, 1 sausage turned out to be pork, my body basically does not perceive pork, thanks for the fact that I was rinsed from this sausage for half a day. We'll never stop by again.
According to the technological maps?
Are you laughing? How did you see from the cameras that the sausage was beef? How did you see how much sauce was added? It's just ridiculous. I understand that you don't want to admit the mistakes of your employees, but you should think about improving the quality of service and, at least occasionally, send secret buyers to them to see how your employees prepare French dogs at this particular gas station. As well as how they serve.
Great gas station, lovely girls, shared the Internet from their phone, clean toilet, great food, and they have a real cafe there where you can sit down and eat normally. Five points!
A network gas station with a price and service level corresponding to the brand. Cleanliness in the bathroom. The staff is polite. The service is fast. Additional cafe services.
The food in the cafe is not very tasty. The cafe does not work around the clock, but there is a large selection of products at the gas station itself. A large bathroom. Availability of parking for both cars and trucks.
I categorically disagree with the previous reviews: 1- the sanitation is terrible, (attached photo below) 2- elephant flies run everywhere, (photo below), 3- the staff is slow, 4- hot dogs are not bad, but really few sauces, 5- coffee... I don't even know who calls it coffee, SO 6 - THE RESPONSES OF AN EMPLOYEE OF A SHOPPING FACILITY TO NEGATIVE REVIEWS ARE PURELY FORMAL, SHORTCOMINGS ARE NOT ACTUALLY ELIMINATED, I REGARD THIS AS DISRESPECT FOR THE CUSTOMERS OF THIS SHOPPING FACILITY. PS The process of copulation of flies on food in this cafe is fascinating... I did not send the photo because it could be regarded as pornography and violate the moral and ethnic norms of the Belarusian society.
Fast, polite, very tasty.
The choice is not very big, but you can always find something to eat.
Coffee is fine, you can drink it.
It would also be a little cheaper, it would be good.
Excellent network gas station - clean, delicious coffee, high-quality 100% gasoline! 👍🏻
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LeOn
Level 4 Local Expert
November 27, 2024
One day I came across a situation where I had to wait in line at the entrance to the gas station, and then at the checkout due to the provision of additional services by all cashiers.services for travelers on two large buses. Each of them ordered coffee and all sorts of hot dishes.
As for me, it was necessary to allocate at least one cash register exclusively for the calculation and release of fuel at the gas station
Just a tin can. They turned the gas station into a canteen. You stop by to refuel and wait half an hour for those who are in front of you to make hot dogs. There are no words.
Gas station at the exit from Brest. The huge number of satisfied visitors speaks for itself - the service is at the highest level. All types of services,
It seems that the fuel there is the same as everyone else's, it seems that the pistols that we insert into the tank are the same, but something always attracts there, probably most likely the service staff are always cheerful, they will cheer you up and offer hot hot drinks in short it's fun
The operator confused the speakers , and charged us 30 rubles more than we refueled , when asked to solve this issue somehow , she said that she could not do anything
I got in by accident when buying a car on the way out of Brest , we stopped for a snack and refueled ..The operator girl recommended the best solution, for which I am grateful!!!
An ordinary representative of the Lukoil gas station chain. Everything is as it is everywhere according to the standard, without any complaints. Again, I refueled to a full tank without any problems and then calmly paid the cost of fuel.
A good convenient gas station with a large parking lot. Convenient for spending the night in the car. There is a toilet at the gas station. Responsive staff.
Good refueling. Always on the way. A pleasant team and delicious coffee. I stop by this gas station all the time.
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Сергей Власюк
Level 7 Local Expert
August 9, 2024
It is impossible to refuel, there is always a sea of hungry people, a queue for 29 minutes, refueled three times, waited three times for people to be fed, not refueling, but kobak
Lukoil gas station standards. A cafe has recently opened. There is an unusual bench in the parking lot, which does not exactly fit into the general surroundings))))