The hotel is very stylish, with design solutions everywhere. Everything is beautiful! The transfer and flight are amazing! But....
I booked this hotel for my boyfriend's birthday,(30.04. 2024-07.05.2024)It all started off amazing with the flight. The flight was overnight. We were greeted beautifully in a Mercedes, brought to the hotel, we were looking forward to our arrival, as we were exhausted and really wanted to sleep. The arrival was at 3 a.m. But here we were in for a huge disappointment. No one met us... the whole plane!!! And despite the fact that the plane is from the hotel.... There was one employee at the reception who was in shock. And he didn't know anything. Is it possible that an organized plane from the hotel, which was unexpected ...))) People began to panic and resentment, we were not settled.... Referring to the fact that the rooms are not ready ... then the big question is why they brought us on this flight ....???
I am completely disappointed, I did not expect such a start to my vacation at all, especially in a hotel of this level, for a space price tag. We haven't slept for twenty-four hours. We were given a room just before lunch. Broken and tired, we did not sort out the category and just settled in.... We overslept this day... the rest day just dropped out.
We began to explore the territory of the hotel on our own using the map. It was only later that I saw the joy girls as they politely greet the guests, show and tell everything. We didn't have that)) I actually only saw joy at the end of my vacation, and that was because I left my hat and asked to find it.
For such a check-in, the hotel provided us with a variety of compliments (transfer to the Marina, room service, dinner at a paid restaurant, wild boar on the beach, etc.) I am very grateful for such privileges!! ! But it would be great if we were just met! ) But everything can be. The beginning of the season, as I understand it, the hotel was not ready.
In general, I liked everything! It is pleasant to the eyes, I love aesthetics. The food is delicious! I really liked that there is no buffet, it makes expensive hotels very cheap. It resembles a dining room. And there is no such "collective farm" in Luji. Everything is stylish! A large number of restaurants! The central one worked around the clock!!!! I really liked Italian! They were served very quickly there and in Turkish! There's a good menu! In general, I am delighted with this hotel!
And what a SPA there is!!!! Amazing! It's better, I haven't met it yet.
I think it's better not to fly here with children! It is not designed for holidays with children. That's why there are a lot of negative reviews. This is a stylish hotel, which does not include playgrounds-slides- mini clubs - this is not here. This is a hotel for adult recreation, both calm and not. So be prepared for that. This is not a rixos where everything is for kids.
It will be cool here for married and non-married couples without children.
And connoisseurs of aesthetics !