A small, cozy hotel, on the seashore, in Novaya Gagra. The Standard room, a stunning balcony with sea views, is a huge plus. The room has a kettle, mini fridge, clothes dryer, beach towels. There is no safe, hair dryer, slippers/bathrobes. But it was fine without them)
Meals are 3 times a day, the choice is not huge, but everything is very tasty, you will not stay hungry. There are tables on the street with a view of the sea, there are indoor ones.
I ran into a problem when there was no water in the toilet. It turned out that water was slowly rising to the 4th-5th floor, but only into the toilet. In the sink, in the shower, the pressure is good. You'll have to put up with it somehow) Otherwise, I liked the hotel - the staff are friendly, the beach is excellent, small pebbles, sun beds/umbrellas are free, the food is delicious, the balcony with sea views is fantastic.
P.S. another hotel is being built opposite the hotel. At the time of arrival in August, the main work had already been completed, there was no noise, internal finishing work was underway
Just a great hotel! Cozy, neat, right on the shore, its own veranda overlooking the sea, the food is almost homemade, delicious and varied. There is an inexpensive bar at the hotel restaurant, but you can also have your own, it is not forbidden. There are a couple of shops nearby, everything is at hand. It takes about 25 minutes on foot to the central embankment, it's easier by minibus. In the opposite direction, 15 minutes to the city market. The staff are friendly, they will always help you bring a sunbed to the beach and will not take money
If you do not eat at the hotel, do not overeat, but sunbathe and enjoy the sea, then the hotel is suitable. Meals are served buffet style. The choice is not rich, but it is there. Fish, meat, chicken, vegetables, salads, seasonal fruits, chilled compotes, jelly. The kitchen is more familiar to us, not spicy dishes. There is an air-conditioned dining room or a canopy outside with sea views. Five or six steps and you are on the beach. There was a plumbing problem, but it wasn't critical for us. The water left the washbasin badly and the shower head was running. The hotel is located near the center, on foot, walking distance to the center of 30-40 minutes. The only thing annoying was the rides on water scooters almost over the heads of vacationers and endless touts on excursions. But to each his own. The girls at the reception are friendly. Many thanks to Kristina for her help in solving the problems. It is very pleasant to meet people who are not indifferent. It was the first time in Abkhazia and she left mixed impressions. Conclusion: Abkhazia is a country of contrasts.
Excellent hotel in the area between old and new Gagra. The relatively fresh hotel also has an elevator. Room cleaning every day, linen change every 3 days. We had a suite with 2 rooms with sea and mountain views. The beach is 50 meters away, where umbrellas and sun beds are free. The hotel also has a restaurant where breakfast lunch and dinner are buffet style. The food is super different every day, but the waiters were not very much in one shift, they did not update the assortment at the distribution and did not offer coffee and wine, as it turned out coffee in the morning and wine in the evening for free. The hotel is conveniently located near many attractions and shops. Next time we'll come here again.
Good location, first line, sun beds, beach towels, daily wet cleaning. We were lucky, the room was the best, with a frontal view of the sea.
Cons: food. It wasn't always delicious for me. If for breakfast you could still choose from two types of porridge, casseroles, eggs, then for lunch and dinner, then lunches and dinners are monotonous. Every day, pieces of fried fish with bones, some kind of fatty gravy with meat.
Among the wishes: I would like it to be possible to rent a room without meals and with the possibility of booking a specific room (for some reason the price is the same as that of the view room, which overlooks the construction site)
In September 2024, we rested at this hotel. I would like to express my gratitude to the qualified staff for providing a comfortable stay. Clean and well-maintained territory. Delicious and varied menu. Excellent location by the sea. I definitely recommend you to visit.
Excellent hotel, vacationed at the end of May, the room is clean, spacious, overlooking the sea and mountains, fed like a "slaughter",the hotel is perfectly located, on the first line, sun beds, umbrellas, beach. towels, everything is free, the beach is 5 meters away, clean, the staff is polite, special thanks to the administrator Christika, I recommend✅👍🏻
We had a rest from September 1-10. Great hotel, we liked everything, especially the kitchen, the food is always fresh. The room had a balcony with sea and mountain views, beauty!!! Kristina is at the reception-well done! Everything will tell you which excursions to visit. We will definitely come to Louisa next year!!!
A wonderful hotel, clean, cleaned regularly, bed linen is changed after 4 days, the staff has a great room with a sea view, a wonderful balcony , the kitchen is varied and delicious, they feed for slaughter, in general everything is super, I recommend it, and we will definitely return there again!
We had a rest in August at the Louise Hotel. The expectation partially coincided with reality. In general, we are satisfied with the rest, with some disadvantages of the hotel.
Of the advantages:
+ The sea.
It is located in the first line, a minute from the hotel - this is the biggest plus. Deck chairs were available. Towels were provided in sets and even for the beach.
+ Meals (Buffet).
There was a very wide variety of food, it was possible to have a very satisfying and delicious meal for breakfast/lunch/dinner.
+ View from the balcony.
Gorgeous views from the balcony directly to the mountains, sunsets and the sea.
Minuses:
- Construction site
The fact that there is a construction site next to the hotel from the window, where everything is noisy - we were not told such information.
- Administrators are constantly absent from the reception, it is impossible to clarify any information. There is also no phone in the room.
- The absence of a cooler in the hotel. (The first time we encountered such a thing that there is no water in the hotel). You need to purchase water yourself, for a moment the room is standard, not economy.
- In the room (full set of towels, beach towels, tea, sugar, glasses, kettle, hairdryer, bath accessories).
- Cleaning.
They didn't clean the room willingly. One maid for the whole hotel, what a laugh. Wet cleaning was performed when already requested. Tea / sugar was also added not every day, but as requested.
The bed was changed on the third day, but they asked to change it themselves, not the maid.
Upon arrival, there were not enough towels (the laundress does not have time to bring, we were told), duvet covers were not put on the blanket, then they just gave it to us, refilled it on their own.
The lamp did not work in the room (when asked to do something, they brought a lamp, created a romantic, but it was dark for us). During the entire rest period, 7 days, the locksmith did not come to us.
The toilet flowed in the bathroom (they put a bucket, but the plumber also did not come to us).
Not spared - rotovirus. It is this process that goes around in a circle right at the hotel, unfortunately, no measures are taken for this.
The only thing that won in this hotel was the food and the good staff in the dining room. Gorgeous views and the sea near the hotel.
Otherwise, the hotel did not leave a particularly pleasant impression for a lot of money. There is no particular desire to return.
September 2024. It's just a great hotel. Naturally, there are probably more awesome ones, judging by the budget.. Everything is just great there - starting from the administrators (Albine and Mercy), ending with the cleaning - everything is at an excellent level. Politeness at every turn. A separate song is the dining room, overlooking the sea. It's a thrill to sit there listening to the surf and having a meal. There is also an enclosed part of the dining room, and a tent, and under a canopy. It's great to meet beautiful sunsets at dinner. Kitchen for everything. Dishes made from ordinary products are incredibly delicious!! You can't say that it is very diverse, but it is very tasty, so variety is not required. The rooms are modern, clean, and comfortable.. separately, the balconies should be noted, where the view is simply stunning- both on the sea and on the mountains- a delight for the eyes. There is practically no territory. But direct access to the sea smooths out this too. The beach is clean, we didn't understand why, but there were a lot of empty sunbeds, and there were few people on our beach, although the hotel was fully populated. Thanks! If I go here to Gagra again, then early booking is only with you😉
I was vacationing at the Louise Hotel in June 2024. I read the reviews before the trip and decided to opt for this hotel.
On the plus side: good location and renovated room, stayed in a suite. And that's probably all)
Now the cons: the room was not ready for check-in: there was no toilet paper, shampoo, shower gel, the light above the bathroom mirror was not on, the toilet was leaking. Later it turned out that the toilet was not working properly and my husband had to repair it periodically, since there was no plumbing in the hotel. The toilet was repaired on the 7th day of our stay in the room.
The next disadvantage is nutrition. If someone has an unhealthy stomach, this is not your hotel. All the food is overcooked, the second courses are cold., the name and composition of the dishes were missing. A remark was made, the names appeared only on porridges and soups. It is not clear what it is made of. What you eat fish or chicken is also not clear. During the holidays, the vacationers had poisoning and we were poisoned too.
Another disadvantage is the swimming area. At a distance of about 5 meters in the water there is a breakwater and metal rusty pins stick out of it. I came across him, the hematoma is still in the floor of his leg. The owners of the hotel are not doing anything to eliminate it. Apparently, they are waiting for a case with more severe consequences.
I had a rest for the third time in Abkhazia, the first two times everything was fine. I do not recommend this hotel.
We stayed at this hotel in May 2024, booked a suite for two with three meals a day.
We arrived at the hotel at 15.07, lunch from 13 to 15 o'clock, asked to let us have lunch in the dining room - they allowed us, but, of course, there was little left of lunch.
At the reception, a friendly girl answered all my questions and settled into a suite on the 4th floor.
As we understood, there are suites with direct and side sea views, we had a side view, a large 6-meter balcony with furniture (armchairs and a table), a gorgeous view of the sunsets from the balcony.
The room has two rooms and a bathroom, one room is a bedroom, it has a large double bed, a mirrored wardrobe, two bedside tables, a dressing table with a pouf,
in the living room there is a large uncluttered sofa, two round tables, three armchairs, a tea table with a kettle, cups and appliances, a chest of drawers, a hanger and a cabinet with a refrigerator. All the furniture is new, the bedroom is in classic style, the living room is in loft style.
The bathroom is large, with a shower with hinged glass doors.
In general, the room itself is nice, spacious, but the linen in the bedroom leaves much to be desired - the sheets are in pellets, washed, the bathroom constantly smelled of sewage, the water ran out in the morning (but this seems to be a common problem in Abkhazia).
In the dining room, you need to clean up the dishes yourself, trays are placed on the bar (the food is simple , but quite acceptable , for breakfast omelet or scrambled eggs , casserole , sausage , ham, cheese, tomatoes, cucumbers, stewed vegetables, two types of porridge , sausages or sausages , side dish rice , buckwheat or spaghetti , cakes from boxes shop - bought , black tea , green tea , milk , no coffee , only if you order at the bar for payment . Lunch for soups of two types - borscht , cabbage soup , noodles , spinach soup , two days later a very tasty fish - trout or pangasius , sometimes pork or beef with vegetables ,
There is no sweet , for dinner it is about the same as for lunch , again cakes from boxes , portioned salads - beets , cabbage , Korean carrots and seaweed .
The bar is a separate topic , prices are twice as high for alcohol than next to the store , but we tried Chacha - it was clearly diluted , there was a case to compare from the same bottle .
You can eat on the pretty veranda - again , the dishes need to be dragged on a tray to the bar - this is inconvenient , since the door to the bar is often closed and you have to open it with your foot.
The beach is right in front of the hotel , a friendly man , upon request , immediately brings both an umbrella and sun loungers , umbrellas are put on the reinforcement , which, when removing the umbrella , remains stuck in the evening and until the morning on the beach of stones . The beach is clean , there are few people , there are a couple of vendors with corn and beer . Under the water , five meters from the edge , there is something similar to a breakwater , but parallel to the shore, it is not visible immediately under the water , there is no warning and I think it is very dangerous , as well as protruding fittings for umbrellas .
The shops nearby are small, there is wine, water (which you had to buy yourself), payment is either in cash or via Wi-Fi to a card ( mainly Tinkov Bank ) .
There 's a dirty canteen across the street to the right , but people went there , they say it 's delicious . Restaurants and cafes are all far enough away. If you go to the left when leaving the hotel on the road - after a couple of kilometers there will be a couple of quite decent cafes, in the direction to the right - a little further away from the traffic light and again to the right towards the sea towards the market there is SHATER RESTAURANT GAGRA, and cafe Delmar , it is quite tasty there, the prices are normal for cafes , SHATER has a website and delivery to the room from 1200 rubles )
We took a walk on the new Victoria boat , the boat is super , the guys tell us interesting things , I liked it , 1500 per person.
The neighbors from the room next door told me for a fine of 500 rubles for a stained foot towel , I don't know what happened , but this is the first time I've heard about this .
Shampoo gel and soap were put only on the first day , on the third day after the reminder at the reception they commented that we were lucky on the first day , since the hotel owner canceled this option . Later in the evening , they apologized - they brought everything , saying that everything was included in the suites .
In general, everything is quite good if you book a hotel with uncritical money , took a tour from biblioglobus with departure from Moscow , for June and August the price is three to four times higher , for this price - I would not go to such a place .
We rested at the Louise Hotel from August 16 to August 25. The hotel itself is not bad, we had a standard double room, a balcony overlooking the neighboring building and a view of the Laura. Very close to the road where cars drive all day and all night, some with a loud roar. I had to close the door to the balcony also because the residents of the next room very often smoked on the balcony. The room was cleaned upon request, there was no drinking water, we bought it ourselves. Two days after arrival, they fell ill with rotavirus. The child was most seriously ill, and I had to call a doctor. We spent a lot on medicines. We planned a trip to Sochi, but we couldn't go due to illness. They left the room only to go to the pharmacy. We talked with the vacationers, it turned out that everyone was sick or ill. Very sorry. The whole vacation was ruined. Although the sea is nearby, visually the water in the sea is clean and warm. The hotel is not bad. The food is good. There is a larger assortment for breakfast and lunch. The dinners are more modest. We decided that we would not go to Abkhazia anymore.
We have been vacationing since July 12 . In a suite room with a sea view. The room was clean , the water was put on every day , towels were also changed . The food is homemade , you can choose , but it gets boring over time , and so everything is edible . The most important thing is the hotel near the sea , there are enough sun beds , umbrellas too . There are not as many people in this hotel as in others, this is a big plus, Everything is super!!!
The hotel is normal, everyone is polite, friendly, the food tastes normal! But! The beach sucks, there is sewage nearby and the smell is present, even throughout the beach from the shore there are plates in the water from which metal pins stick out!!!!
A chic clean hotel. The service is good, the staff is polite. The food is delicious, quite varied. The beach at the entrance is clean. I recommend 100%
Сам отель, очень даже на уровне! Трёх разовое питание ( разнообразные блюда) море на 1й линии ( 50 метров, может даже меньше) пляж галька, без обуви ходить не реально. Но к сожалению есть одно НО. Это НО не имеет наверно отношения к отелю. Ну я посчитал нужным написать, что кто не знал, знал. Это РОТАВИРУС!!!! ЭТО СУЩИЙ АД! 4 ДНЯ ИЗ ОТПУСКА ПРОСТО ВЫЧЕРКНУЛИСЬ, ЧТО ДАЖЕ ПО ПРИЛЁТУ ДОМОЙ ПРОДОЛЖАЕШЬ ЛЕЧИТЬСЯ.. местные говорят что он везде, в песке , в камнях, в море.. Друзья, как бы не старались и думали что нас это не коснётся, вынужден вас растромить. В аптеках очереди и всё от отравления, на улицах разговоры только о том, как было плохо моим родным или мне. Я не в коем случае не отговариваю вас лететь сюда. Природа, воздух, море. Тут очень красиво. Но зараза, кототорая тут сидит с древних времён портит всё ощущение отдыха. Планировали тратит деньги на экскурсии и развлечения, а тратили на уголь. Смекту и тд и тп. Решать вам, но я с родными никогда больше не вернусь на черноморское побережье. Здоровье моего сына и родных мне важнее . Отель на 4* минус звезда плохо убирают в номерах. За сам отдых не могу вообще звёзд поставить
A neat hotel, a small number of rooms. Clean and tidy. Cleaning daily and on request. Change of linen every other day. For maintenance, they strive for 4*. Restaurant (buffet)excellent, a good range of dishes, suitable for both children and BZHZ. The beach opposite is well maintained. Sun beds/umbrellas are available, towels are provided.
Останавливались в отеле на двое суток понравилось расположение рядом с морем , часто бываем в Абхазии но после пребывания в отеле все приятное покрылось мраком ! Нам предложили люкс за 9000 рублей мы согласились не подозревая что унитаз снизу течёт вода не смывается, раковина забита а самое приятное душ тоже сломан лежит на смесителе и это люкс !!! Постельное белье не поглажено вид как буд то кто то спал . И конечно столовая с трёх разовым питанием просто кошмар , мы могли что то свежее найти только на второй день на завтраке и после претензии появилось хоть какое то разнообразие еды просьба руководство отеля принять меры все печально , администратор вместо того что бы как то успокоить клиентов ответил я вам не тамада все разъяснять это сервис? Один плюс море в шаге тёплое и красивое да и ещё охранники и девушка бармен в столовой очень доброжелательны ,,,
The hotel is beautiful, modern. The room was a junior suite, a huge balcony, the view was gorgeous. But!, they spoiled our rest by informing us about the sudden closure, moved us to another hotel where the room was smaller. The day just flew out, due to the move. The management refused to reimburse for this day. The day was lost while we moved in, while we checked in (the rooms were not ready). And so in general it was good. Thanks to the service staff for the cleanliness and attention.
Super hotel, delicious food,clean,cozy,great private beach.
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Ольга
Level 11 Local Expert
August 16, 2023
Отличное место для спокойного отдыха. У нас был нереальный номер с двумя балконами и полностью панорамным остеклением гостиной. Каждый вечер наслаждались закатами прямо из окон. Удобные матрасы. В номере халаты, тапочки, вся необходимая косметика для ванны. Чистая уборка, всегда чистые полотенца, в том числе пляжные. Все администраторы доброжелательны и внимательны к любой просьбе. Очень хорошее питание, для нас идеально - нежирные блюда, очень вкусно. Вино на обед тоже отличное. Всегда разнообразие фруктов и овощей. Море сразу на выходе из ресторана)) шезлонгов хватало, работник пляжа всегда помогал поставить шезлонг куда нам было предпочтительнее. Пляж немноголюдный, по сути только 2 отеля на нем, посторонних в июле были единицы. Удобное расположение отеля, тихо, спокойно, ночью наслаждаешься шумом моря. Летние кафе с музыкой немного в отдалении, и не на всю ночь - не напрягали. Вообще решили что нашли идеальный для нас отель, и в следующем году надеемся приехать еще. Большое спасибо за теплый прием и отличный отдых ❤️
Находимся сейчас в этом адском месте. По приезду был ужасно грязный номер, постельное белье не меняли, все в волосах, покрывало в крови! Стаканы стояли грязные, пол грязный , про санузел лучше вообще промолчать. Так кроме всей этой санитарии!!!! Вода в душе почти не бежала, вонь канализации , интернет не работал совсем, позвонив на ресепшен, нам сказали, что у них все ок. Мы за них конечно очень рады, но у нас от этого интернет не заработал. Полотенце для пляжа меняют раз в 3 дня, а может и не меняют вовсе. Если хотите похудеть, то тут все для вас, еде не съедобная совсем. Если хотите ужасный и испорченный отпуск, то добро пожаловать а эту «чудесную» гостиницу
Отель нам очень понравился. Панорамные окна, двухкомнатный номер, два балкона, новая мебель. Очень вкусно готовят в ресторане, спасибо, вернемся!
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Илья
Level 5 Local Expert
September 25, 2023
The staff is polite, convenient location relative to the sea, quite tasty food in the dining room.
That's where the pros ended.
In our suite, only water and towels were changed (sometimes I had to ask for it). Upon arrival, we immediately noticed sand and stones in every corner of the room, broken balcony handles, a 5-channel TV and barely live WiFi.
But the most interesting thing is the ants that crawl out from under the joints of the laminate (room 508)
I don't see any reason to ever return to this hotel again
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Андрей Мосалев
Level 5 Local Expert
September 8
The sea is nearby, you can eat a buffet, you can not drink water, only boiled or buy. payment in cash or by transfer, by card is also possible.
Еда однообразная, но голодным не останешься. Бывает запах канализации. Море прямо под отелем, персонал вежливый, на ресепшн расслабленный. В общем совсем не плохо.
A terrible place... The reception is absolutely incompetent. The room is not given the one that was booked for the same money. The mirror is broken, there are no light bulbs. Cleaning is rare. I do not recommend it!